Dreams - Andover Avaliações 

59
O TrustScore é 5 de um total de 5

4,8

Churchill Retail Park, Churchill Way, SP10 1RY Andover, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Shop assistant was very informative. Product was delivered on time with a fantastic group of delivery team. Product has been excellent. No more back ache

Avaliado com 5 de um total de 5 estrelas

It's our third bed and mattress from Dreams and on each occasion it has been effortless. The delivery was bang on time and I was able to self-build a double ottoman almost single handedly (in 3 hours)... Ver mais

Avaliado com 5 de um total de 5 estrelas

Every time we went to the shop all the staff were helpful and attentive. We bought a mattress, but unfortunately it was unsuitable so we arranged to change it as per there guarantee. We arranged this... Ver mais

Avaliado com 4 de um total de 5 estrelas

Sales staff good and knowledgable . Didn’t wait too long for delivery but found cost to carry the mattress upstairs very expensive for such a simple procedure also the cost to take old mattress away a... Ver mais


Detalhes da empresa

  1. Loja de Camas
  2. Loja de Roupas de Cama
  3. Loja de Móveis para Quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contato

  • Churchill Retail Park, Churchill Way, SP10 1RY, Andover, Reino Unido

  • 01264 575348

4,8

Excelente

O TrustScore é 5 de um total de 5

59 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,8

Todas as avaliações

(59)

13.450 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fantastic company to deal with

Fantastic company to deal with. From the sales team to the delivery guys. Professional and friendly. I just wish all companies were as pleasant and professional as Dreams. Recommend to anyone.

18 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Complete Satisfaction

Sales Assistant Elizabeth showed and explained the middle of the range mattresses, no hard sell. My first choice I was told was an ex display mattress. I was pleasantly surprised to learn that it was half price with a duvet and pillow thrown in and to be delivered within the next week.
Delivery team also from Andover, Jake and Knight contacted me the day before delivery and on the day, arriving within mins of their proposed time. Efficient delivery, popping on their shoe protective covers before taking the mattress to the bedroom. Very friendly guys.
Very happy with the comfort of my mattress after some good nights sleep.
Overall - fabulous experience, definitely return to buy another for my other bedroom.

28 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bedding Clever!

Great range of beds and mattresses. Staff were knowledgeable, approachable and good humoured.

Looking forward to receiving our chosen items and enjoying a great night's sleep.

18 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Julia was fantastic

Julia was fantastic, her customer service today was outstanding! I bought a
Bed, mattress, pillows and quilt today, along with a mattress cover. She went above and beyond to guarantee me an incredible deal (I saved over £4k!!) and I have walked away as a very happy customer! All the staff were incredibly polite, very helpful and made the whole experience very enjoyable and comfortable. I cannot recommend them enough! They gave me a hot drink on arrival, answered all of my questions to a high standard.. genuinely one of the most pleasant experiences I’ve had in terms of customer service.

11 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The lady that served me was very good

The lady that served me was very good, she listened to what I required & explained everything very clearly, making it a pleasant experience. Also the delivery team were very good, put the bed together & removed all the rubbish & old bed & mattress.

3 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

Great experience

The bed is so comfy and the young lady was very helpful in finding the best bed for me know. The delivery was on time and Nick and Adam were great in fitting the bed

20 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Wonderful Experience!!

After receiving such bad customer service from Bensons For Beds in the Andover store we decided to go to the new Dreams store here. We were immediately welcomed into the shop and our needs were listened to. The nice young lady took the time especially when I explained about my husbands back. Would highly recommend Dreams after our visit as we were treated like valued customers. I’ve never been one to write reviews but my sister introduced me to this site and it’s good so others can see true experiences . Thank you Dreams

23 de abril de 2025
Avaliação não solicitada

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