The staff in the Bournemouth store where warm and friendly without overwhelming and going for a quick sale. Information and advice was clear. Enough beds to narrow down what we wanted and where ha... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Amazing service from start to finish, friendly informative sales staff Kieran and kind, helpful delivery crew Steve plus 1. Was expecting a nightmare (nothing ever happens as it’s supposed to since Co... Ver mais
Excellent salesman. No high pressure salesmanship. Tried out their new bed gizmo which suggests best beds to look at. Very interesting. Warm welcome, offer of a free drink, allowed to repeatedly tr... Ver mais
We used the mattress measuring device and were given several options. One of these we chose. Delivery was quicker than expected (less than 10 days). The delivery men were very careful of our propert... Ver mais
Detalhes da empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contato
Unit 2 Mallard Retal Park, BH8 9PE, Bournemouth, Reino Unido
- 01202025499
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Customer Service
Helpful Knowledgeable best customer service I have had for a while.
Great delivery
Great delivery, and very comfy nice service from all
Amazing and friendly service
Went into the store only expecting to browse for a new bed and mattress. I had been eyeing one mattress but hadn’t fully committed to making a decision, and the colleague, Steve, had suggested I try their sleepmatch. He recommended a pillow and I went around trying the sleepmatch suggestions and one of those suggestions was the mattress I had been eyeing. Trying the mattress with the pillow made me knew I wanted to buy a bed, mattress and even a pillow that day, so I walked out the store with all those things. The staff were super friendly, helpful, Steve gave me a drink whilst I decided and plenty of time to think, and even though I was in there for so long they were helpful the whole way through.
Helpful staff in store and delivery guys
Fantastic service which focussed on our…
Fantastic service which focussed on our needs. Staff were professional, knowledgeable, and friendly. No pressure selling.
Great experience
A visit to Dreams Bournemouth resulted in us leaving with a mattress and 2 amazing pillows. We were greeted instantly by a member of the team named Kieran. We used the sleep machine to narrow a few choices down. Our first recommendation was the mattress we like so chose that. Kieran had amazing product knowledge, showed us around and we never felt pressured. Very friendly and helpful team. Delivery was within 4 days of us purchasing. The Delivery team were prompt and coummunication was great. We are super happy with our new matress and pillows- ( Tempur cooling) best pillows ever!!
New bed dreams
From the showroom it was great that someone knew what he was talking about about. He is a credit to dreams. I highly recommend them
first class shopping visit to Dreams we…
first class shopping visit to Dreams we were able to look without being pressurised When we asked for help
expert advice was spontaneously
Hi very good service
From going to the shop to the delivery…
From going to the shop to the delivery it’s been a really good experience I would definitely recommend Dreams in Bournemouth as excellent
The Ottoman base we purchased is very…
The Ottoman base we purchased is very well made and now our bed has become a really comfortable and firm structure,we have every night an excellent nights sleep
Purchase of a Bed
From the moment we entered the store to when we left over an hour later we were very impressed by the service, knowledge and patience we received.
We left feeling very satisfied with our purchases.
I am really pleased with the support…
I am really pleased with the support and great delivery drivers really helpful
Yes product good sales person good and…
Yes product good sales person good and the 2 delivery lads polite efficient and could not fault
Making a night worth sleeping.
Excellent salesman.
Excellent salesman.
No high pressure salesmanship.
Tried out their new bed gizmo which suggests best beds to look at. Very interesting.
Warm welcome, offer of a free drink, allowed to repeatedly try out mattresses and nice sized store with a fair selection.
Excellent service from looking for a…
Excellent service from looking for a new mattress to ordering and delivery
Amazing service from initially testing…
Amazing service from initially testing out the bed in store, to ordering online to getting the mattress delivered, both delivery drivers very friendly and knowledgable about the mattress
Helpful, informative and attentive
From the minute we stepped into Dreams the staff were helpful, informative and attentive. Every question was answered and they helped enormously with our decision of which mattress to buy.
Excellent service
Excellent service. We are very happy with the new bed. The service in store is very good and the delivery guys were too. Can’t fault anything. Thank you
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







