Dreams - Bristol Cribbs Causeway Avaliações 

I was extremely satisfied with the service I received from James at the Dreams store in Cribbs Causeway. From the very beginning, he made the experience feel relaxed, welcoming, and completely pressure-free. James took the time to really understand what I was looking for, listened carefully to my needs, and offered clear, honest advice throughout. His knowledge was impressive, and he explained everything in a way that was easy to understand, which gave me real confidence in my decision.

What really stood out was how genuine and professional he was — nothing felt rushed or sales-driven, just thoughtful guidance and excellent customer care. Thanks to James, the entire process was smooth, enjoyable, and stress-free. I left the store feeling reassured, well looked after, and genuinely pleased with my experience. I would happily recommend James to anyone else and wouldn’t hesitate to seek him out again in the future.

From start to finish everything went smoothly and efficiently.....no problems

Excellent service and helpful

Excellent help and advice - so much more than just being encourage to lie on the mattresses for a few minutes. Really understood what makes a good and suitable mattress for your own needs.

Bought the Duxford bed frame in double size. Solid bed frame, great quality. Building it myself was a big challenge, I'd recommend that the Dreams guys do the assembly, it's worth every penny!

Happy with beds. Service in store Bristol was great.
Delivery and set up professional. Happy customer.

From the customer service in store to the nice chaps who delivered and put our beds together we can’t fault them.

They provided the bed as promised

James was incredibly helpful
Fantastic mattress and great service
Very happy

Extremely good, delivery guys were polite, efficient and very good

Very comfortable, love going to bed.

Salesman was Know about everything and quick delivery good bed and mattress communication was good

When I arrived at the dreams bed shop in cribbs causeway and met by the salesman Daniel .
I told him what I was looking for a mattress for a small double bed. Daniel took me Iver to the mattress machine and explained what the machine would. I was very impressed. After the machine took all the necessary measurements etc Daniel then showed me and members of the family type of mattress I required. Daniel also offered us a drink of tea, coffee, etc if we wanted one.
Daniel then showed me several beds
W8tgthe types of mattresses that would suit me as per the mattress machine.
I eventually chose the silent Night mattress as it was very comfortable.
Daniel was very professional and
Kind too.
I received my new Silent Night mattress on 28 Jan. 2026 just before lunchtime .
The delivery men notified me the day before about the approx time they would arrive on the delivery day.
The delivery men were very professional, and polite.
I am very pleased with my new mattress and sleep very well.

When I came to the shop the service was brilliant from shop to delivery. The bed is so comfortable. Thank you

The instore experience was excellent and the service received top notch. We found a mattress that was lovely and soft and squishy so an order was placed. The mattress we received is not soft and squishy unfortunately. We've given it a couple of weeks to "bed" in but it hasn't got any softer. There's little point in swapping it for another one as the mattress you try in store is obviously different to the one that is subsequently delivered. We don't hate the one we've received, but we certainly don't love it. Shame.

Brilliant process from start to finish. Thoroughly recommend!

Great care was taken of me when deciding upon my order, to make sure the decisions were the correct ones. I didn’t have to wait long for delivery. The Bed and headboard were set up for me, and gave me an extremely comfortable nights sleep, that night and ever since. It is great to have storage space upon the drawers under the bed.

Great service thank u
And James the manager was very helpfully
Lovely person

This is the best mattress I have ever purchased & within two weeks my hip problems with lower back have greatly improved. Sleeping much more comfortably. My next purchase will be the pillows. Good value for money.

Good range of quality mattresses. Helpful and knowledgeable sales person.