Fantastic services. We were attended by Rob at Cribbs Causeway outlet. He led us for analyse machine, test out each mattress and listen to us.
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Rod was welcoming and friendly. He listened and made recommendations helping us find the product we needed. He then went through the ordering process and it was all very quick.
Delivery on time & taken to room. We put the bed together which was easyEXCEPT for connecting the divan bases - the plastic u clips seemed flimsy (why not metal?) & the book illustration as to whe... Ver mais
I met a lovely gentleman called Rod at Dream Cribs, Causeway, Bristol. He made me feel very welcome, offered me a drink, and took the time to show me around. He showed me a machines and different ma... Ver mais
Detalhes da empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contato
Unit 1B Centaurus Retail Park, BS34 5TS, Bristol, Reino Unido
- 01172447320
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Danny was a great help!
I went into Dreams with not much of an idea of what I wanted. Danny helped me narrow down my options and help me make a decision by explaining all the different options (I never knew there were so many!) He was super helpful. I tried out various mattresses to find something I liked and found the most comfortable.
I ended up buying a bed and mattress for my new house :)
Comfort
Really comfortable.
No backache when I get up in the morning!!
Thank you.
Delivery men were very good
Well done to Dreams staff from salesman…
Well done to Dreams staff from salesman to installation team. I didn't do the follow-up survey because it wants IP address and domain, cookie info and software and hardware attributes - that's too much information guys just to say thanks for the good and efficient service! The digital bed thing was a weird experience but your sales guy made it fun, gave us space and time and used no high pressure techniques.
All round excellent experience
Great Customer Service in store, punctual delivery and excellent, polite and respectful delivery guys who assembled the bed.
Great service
Great service. Daniel was very knowledgeable and helped us pick the perfect mattress. We wasn't the easiest of customers. I thought I knew the brand and type I wanted but very quickly realised I didn't. Daniel talked us through the different types and gave us loads of options to try. Turns out I've also had the wrong pillow for how I sleep for years, so we ended up getting 2 new pillows as well.
Everything from our experience in the…
Everything from our experience in the shop and the experience of the mattress delivery.
Dreamy Bed …
From ordering the double bed to it's arrival, the process was an easy enjoyable experience. Communication was excellent as was the sales lady who was helpful but not pushy. The bed arrived on time and the drivers were very pleasant taking away the old bed and assembling the new one
Fabulous experience in choosing a new…
Fabulous experience in choosing a new bed. Very helpful and polite. 😃
Great hybrid bed
The whole process was super smooth and we happily chose a Superking hybrid bed
Very professional from the purchase of…
Very professional from the purchase of the bed to the delivery
Spot on!
Spot on! Really good experience and offered a great service
The staff were very helpful in helping…everything was excellent
The staff were very helpful in helping me make my choice
The delivery people were very good
Sales person was friendly and not pushy. Delivery was on time
Sales person was friendly and not pushy. Delivery team were brilliant. Bed is lovely.
Thank you for giving me the best nights sleep in long time
Went to Dreams at end of April looking for a new bed. After visiting other companies, Dreams store and their staff exceeded expectations.
Exceptional customer service from
Gareth at the Cribbs Causeway store. No pressure selling, but very knowledgeable, very helpful and gave me time to try and re try my top three picks from the several options given by the sleep machine.
I chose to have the bed delivered and assembled and the team who arrived were great.
Now I have my new bed and mattress, I haven’t slept this well for a long time. I absolutely love my bed and silent night mattress.
Thank you for excellent customer service and fabulous products.
All went very well
All went very well. Good quality product and excellent delivery team.
Well done everyone.
Happy sleeping!
Very happy with the service offered by Dreams and the staff. The Dreams machine is a much more efficient way to narrow down best options for the buyer’s preferences, and in my case this was absolutely the case. Highly recommend Dreams to anyone uncertain of what they want or need, with so many choices there is no need to go elsewhere
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