Dreams - Burton on Trent Avaliações 

153
O TrustScore é 5 de um total de 5

4,8

2 Eighth Avenue, DE14 2WG Burton-on-Trent, GB


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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Shopping experience was good with a well laid out shop and helpful staff. Delivery was very good too with lots of communication and efficient delivery people. A bit disappointed with the quality of th... Ver mais

Avaliado com 5 de um total de 5 estrelas

I bought an Isabella ottoman bed from Dreams in the January sale this year. Booking a delivery day was simple, and I was told the delivery window a few days in advance so I could plan. The product w... Ver mais

Avaliado com 5 de um total de 5 estrelas

Exceptional service from James at the Burton upon Trent Branch. James was helpful, friendly, knowledgeable and approachable. We brought a mattress today and James proceeded to ask if we wanted any pi... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had a great buying experience at Dreams, we was well looked after by Karl,he sorted us out with a selection of Mattresses using their fancy sleep technology, the third one on the list was the one w... Ver mais


Detalhes da empresa

  1. Loja de Camas
  2. Loja de Roupas de Cama
  3. Loja de Móveis para Quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contato

  • 2 Eighth Avenue, DE14 2WG, Burton-on-Trent, Reino Unido

  • 01283241276

4,8

Excelente

O TrustScore é 5 de um total de 5

153 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(153)

14.895 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Very good service, would recommend

Very helpful, polite and patient when trying various mattresses, deciding on services required and then completing the deal. Mattress delivered on agreed date (03/04/2025) and texted day before with time slot and informed of actual slightly earlier time slot by driver on the day, and delivered promptly by him. Again helpful and polite going through mattress care, guarantee etc.

12 de março de 2025
Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent experience during our visit to choose our new mattress. Delivered with care and on time.
Really comfortable to sleep on

22 de março de 2025
Avaliado com 5 de um total de 5 estrelas

Sleep easy knowing dreams have you covered

Perfect from the moment we walked into the stores, the process of choosing the right bed and correct mattress was made easy by the helpful and knowledgeable team, the delivery service was exceptional and 2 very helpful delivery men went above and beyond to make sure the bed was assembled correctly. A perfect service.

4 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Great experience at Dreams

Great experience at Dreams. We were given plenty of options to suit our needs and helpful advice. The mattress was delivered at a time to suit and delivery was smooth. Great mattress. We are very pleased. No horrible packaging smell either

23 de janeiro de 2025
Avaliado com 5 de um total de 5 estrelas

The staff were very friendly and…

The staff were very friendly and knowledgeable. Told us what we needed to know then left us alone making sure we knew where they were if we needed them.
Delivery was on time and the delivery staff were very efficient and frienfly

18 de janeiro de 2025
Avaliado com 4 de um total de 5 estrelas

The bed is amazing

The bed is amazing, I had very good deliverymen even though there was a little confusion on the ticket about taking a mattress topper also and not the headboard (already removed) they were excellent and speedy putting the bed together and getting the old one out. On a downside I did think 6 months to wait for a bed however expensive it is maybe a bit long.

22 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

A hassle free experience

The staff in store were really approachable and listened to the issues I was having with sleep and my mattress. They guided me to the mattresses which would suit me and did not rush me in making my choice whilst I was trying the mattresses. Delivery arrived on time and the delivery team were knowledgeable and friendly. I’m really really pleased with my new comfy mattress, it has improved my sleep noticeably and I love going to bed!

10 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

New Mattress Purchase

Chose a mattress in the store, staff very pleasant and helpful.
Product excellent quality, offered extra's quality and useful also.
Delivery professional and courteous.
Would highly recommend.

12 de outubro de 2024

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