Dreams - Caerphilly Avaliações 313

Excellent service, delivered within 5 days and they also really helped me when i had an issue with my mattress after i did the 100 day guarantee, fair play can’t fault them

Delivery on time and Delivery driver keep us informed and was very helpful. Fabulous service 👏 well done 👏

We were welcomed by Mel and she was very pleasant and helpful. I had seen the Tadley mattress online, and although I did try another one, it was the Tadley that I went for in the end. I am very pleased with it. I am disabled and it's a joy to sleep on a great mattress. The whole experience from first contact to the extremely pleasant, friendly delivery team. My husband has a Dreams mattress as well and he's equally happy with it. We would recommend Dreams to anyone.

"Seven years ago, we bought a Sealy Posturepedic mattress from you and were highly satisfied. Unfortunately, this new purchase is a completely different experience. Not only was the price significantly higher than anticipated, but the mattress itself feels like an entirely different product. Additionally, there is a strong, lingering chemical smell—especially on the pillows—that still hasn't gone away. We expected better continuity in quality given our past experience."

Codnt fault them

The staff at the Caerphilly store were very helpful.
I ordered the wrong size mattress I rang the store and they sorted it out for me.
The delivery men were very good and helpful.

Good night's sleep
Felt really refreshed
Should have done before xx

Great staff in store who left us to wander until we asked for help. Good selection. Lovely delivery staff who kept me updated

Great product.
Great sales team.
Great delivery service.
Could not find a single fault.

Very helpful member of staff, showed several alternatives

Bed delivered on time and put up without any mess all rubbish taken very happy

I struggled to do an order online as the website was giving contradicting information and so I was connected to a Dreams Salesperson at the Caerphilly Store via the online link. This was very helpful as I managed to speak to an actual person who was able to answer my questions and help me complete my order over the phone.

Sold me the right bed
Very helpfull Got what
Would say great service

Very helpful and knowledgeable staff who knew their product very well.

Everything went very smoothly. From placing the order to the delivery. My new mattress is very comfortable and my old mattress was disposed of for me. Excellent service

100% professional n empathetical n honest from seeing salelady to delivery men

Excellent customer service in store, followed by excellent service from the two delivery drivers. No problems, no dramas, delivered at the correct time too

The experience right from ordering our new bed & mattress to the delivery people that delivered it we cannot fault it, really lovely people all the way through nothing was to much trouble 😊

100% Amazing, Delivery and service and staff.

Dee has been fantastic at your Caerphilly store! She’s been great with us as we’ve had some back and for regarding our order. 👏👏