Dreams - Cannock Avaliações 

174
O TrustScore é 5 de um total de 5

4,8

Unit 10b Oribital Retail Park, WS11 8XP Cannock, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Brilliant bed looks amazing and is solid built and made we already had a dreams mattress so just ordered the frame we couldn't be happier this bed frame is great value the man who deliverd it was love... Ver mais

Avaliado com 5 de um total de 5 estrelas

Stephen and Will the delivery drivers from Dreams Cannock delivered our king size bed today.They were quick,efficient and friendly.They let me know what was happening and were with us at the time allo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Genuinely a fantastic experience and big thanks to cannock dreams who have been amazing. Everything promised was delivered; date , time and bed quality is superb. Would 100% recommend and monitor webs... Ver mais

Avaliado com 5 de um total de 5 estrelas

Staff paid great attention to us and took time to listen. They explained the different types of mattress, used a machine to check the softness/firmness we needed and quoted the prices. We were pleased... Ver mais


Detalhes da empresa

  1. Loja de Camas
  2. Loja de Roupas de Cama
  3. Loja de Móveis para Quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contato

  • Unit 10b Oribital Retail Park, WS11 8XP, Cannock, Reino Unido

  • 01543 577640

4,8

Excelente

O TrustScore é 5 de um total de 5

174 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(174)

13.450 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent sales experience

We took my 86 year old Mum to Dreams to find a super king mattress & divan suitable for her and my Dad. The sales lady (extremely patient!) listened to what my Mum was after and she found the perfect bed. She wasn’t rushed or pressured into anything and the sales lady was just lovely. Delivery was spot on also - the guys were ace. Highly recommend Dreams in Cannock.

18 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

Amazing!

Paul was amazing at the Cannock store. We had no idea what we were after and he took us around to the sleep matching machine which gave us a few options. Eventually we settled on a tempur mattress, I can’t fault the service we have received and we love our new bed!

29 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service!!

Excellent service for my parents which my mum is disabled and in a wheelchair, Kiran was very helpful and made recommendations to suit there needs on an electric bed, definitely would recommend

8 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do NOT purchase from here

Spent an absolute fortune on a Tempur Mattress which has sagged in 6 months of minimal use . They sent a company out to inspect and in the report it stated I have a slatted base when I don’t and all sorts of tests when they only ran a plumb line across the bed. Really not good enough at all. I would never buy a Tempur mattress again . The customer service has been abysmal and I’m stuck with an awful saggy, expensive, 6 month old mattress! Extremely disappointing at best

28 de setembro de 2024
Avaliação não solicitada
logotipo da Dreams - Cannock

Resposta da Dreams - Cannock

Good afternoon Fiona,
Thank you for taking the time to leave us your review.
I am very sorry to hear that you are experiencing an issue with your mattress.
Having had a chance to review inspection report, I have sent you an email with some more information and I hope to find a mutually agreeable solution for you.
Many thanks,
Kishan

Avaliado com 5 de um total de 5 estrelas

Following a visit to Cannock Dreams…We could not resist the temptation to place a order.

Following a visit to Cannock Dreams store, to have a look for ideas on purchasing a new mattress, we were welcomed in by two very helpful, friendly members of staff, of whom took the time to listen to our requirements, and pointed us straight to the correct items for us to try, considering we were only viewing for ideas, we placed an order for a new Tempur mattress there and then.

20 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Fabulous product and service

From beginning to end, I received excellent service. All staff in the showroom were so helpful without being pushy. They were pleasant, knowledgeable, friendly and all had a good sense of humour, which was much appreciated.

Then I had the delivery. The delivery date was booked and the delivery men arrived on time. Again they were friendly and helpful, going above and beyond to help me.

Finally the bed! I have literally slept like a baby since getting it. The only problem is forcing myself out of it!.

I thank all staff involved.

13 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Great service

Staff were very friendly and accommodating. Bed is fantastic. Went the extra mile accommodating our young son as the store was quiet.

10 de agosto de 2024
Avaliado com 4 de um total de 5 estrelas

Lovely bed really nice sleep comfortable.

Overall lovely bed. I wasn’t pleased with how much I paid it is a lovely bed but hassle. The bed foot end had a mark on, the delivery man said he would report & they would ring to replace. I have had to chase and the tv keeps randomly coming out on its own and turning on. They have said they will replace in August! This was a birthday present for the price I would not expect this. No response from whether they will be fitting just a delivery date I originally paid for fitting so I believe they should but no response from my question. The sellers were good. Delivery guys were great, friendly, good communication and fast. Aftercare once they got back to me very good and sorted the tv and replaced the foot end so overall only a slight glitch really happy with the bed and it’s comfortable and 100% better sleep.

21 de julho de 2024
logotipo da Dreams - Cannock

Resposta da Dreams - Cannock

Good afternoon,

Thank you for taking the time to leave your review. I am sorry to hear about the issues you have had with your TV bed. I have left you a voicemail and sent you an email so that we can discuss this further. I look forward to hearing from you.

Kind regards,

Simon

Avaliado com 5 de um total de 5 estrelas

Take your time

We tried 5 matrasses for 5-10 minutes each before narrowing to our top 2, then after another lie down on each we popped out to a competitor and following a similar process returned to Dreams.
We filled in the paper work and sorted a suitable delivery date. The matrass was installed without issues and we are now sleeping comfortably.

4 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Everything went smoothly from places…

Everything went smoothly from places the order felt with in shop in Cannock by a lovely lady to delivery which I was kept in touch about regularly. The two gentlemen who delivered bed were excellent put covers on their shoes removed old mattress and removed cover from new mattress and place mattress on bed. Would really recommend Dreams .

28 de junho de 2024

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