From start to finish everything went according to plan .The staff in the shop were very knowledgeable about our beds and were very friendly.Delivery was carried out on time and by a good team and all... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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A well run company. Good service in store. I never felt pressured to purchase, which is refreshing. Product knowledge was excellent. It was worth spending a little more than on-line options available... Ver mais
Took my 95 year old grandad in on Thursday. Met by a man who wasn’t very helpful and then left us to it and went upstairs when he realised it was a possible exchange rather than a sale. A lovely lady... Ver mais
We had a great experience with Dreams. On entering the store Simon, our Bed Expert made us feel welcome and at ease. He explained the Sleepmatch process well and was extremely knowledgeable in advisi... Ver mais
Detalhes da empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contato
Broadcut Retail Park, PO16 8SU, Fareham, Reino Unido
- 01329 237377
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The sales lady was superb and sold us…
The sales lady was superb and sold us the perfect bed
when reviewing to get a new Mattress…
when reviewing to get a new Mattress the staff were very helpful, polite and knowledgeable. we got what we required.
REST IN PEACE, ..... NOT IN PIECES!
My new mattress has so far been worth every penny of the £1,360.00 I spent on it. I cannot remember when I have been so comfortable in a bed! And the first time I have fallen asleep so quickly, without having to first toss and turn about, trying to find the most comfortable position! Brilliant!
Prompt and professional delivery
Prompt and professional delivery
Makes a change for orders to arrive at time stated well done delivery team
Great matteress
Great matteress, delivered on time by friendly, polite and helpful staff
Knowledgeable and experienced giving great service
Kat was en point and very helpful knowing her subject. The ‘bed’ experience was amusing but quite an eye opener as to where we required support.
The delivery was good but they seemed reluctant to take all the wrappings, which after mentioning this, the did remove this for us.
Great way to buy a new mattress!
From entereing the store to finalising the order, everything was handled very well and professionally.
We were carefully guided to the appropriate ranges to look at, with pros and cons (and pricing) explained at each stage.
We settled (!) on the latest upgrade of the model of mattress we had bought at the same store 8 years ago.
Excellent in every way!
Excellent advisor in the store; excellent delivery drivers and mattress is very comfortable - no complaints!
All round service as firm as the mattress
Great service in the shop selecting which mattress and bed head to choose. Delivery date to suit us. Delivered promptly on schedule with good crew.
What else can you ask for ?
Definitely the place to go for a new mattress
Loved the machine that produced a list of mattresses to try. Liked the pillows so much we bought 2.
Robin is a great asset to your…
Robin is a great asset to your business, he was perfect in every way, very knowledgable, so professional and spot on with his advice!
The mattress is proving perfect ( early days) but very much what we need!
Robin excels in his product knowledge and his skill and guidance were invaluable toward helping us make our investment.
We will recommend you without hesitation.
Please pass our sincere thanks and gratitude to Robin for his kindness through patience and understanding..
A really lovely bed
A really lovely bed. The mattress was as comfortable as expected
Jennifer at Fareham Branch
We went into Fareham branch this morning and Jennifer served us. She listened carefully to our needs and was extremely knowledgeable. We purchased a mattress that suited our needs.
Helpful knowledgeable and patient store…
Helpful knowledgeable and patient store assistant. Good choice.
Delivery was convenient flexible choice and transparent charges.
Helpful staff & great product range
The staff were great; knowledgeable, friendly & helpful and they helped me find a great value new mattress that suited my needs and my budget. I loved the test bed with the sensors!
The store layout is a bit confusing but with help from the staff, I found exactly what I wanted.
The right mattress for support
What made it the best experience was the fact that they were able to do a fall body scan of what mattress would be best for my back and hip and ever since I received the mattress I have never slept better. And I no longer wake up with back pain.
Delivery guys on time
Delivery guys on time, assembled bed, tidy-up when finished good all round Nice guys
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