The sales lady was attentive and keen that we found the mattress we found most comfortable. There was no Pressure to buy, just a friendly relaxed atmosphere and we were offered a nice hot drink. Pay... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Helpful staff amrit put my mum on the mattress tests selector and while we made a decision we were given a coffee.thenwe were shown a selection of beds within our budget,we picked the best for my mu... Ver mais
We went to the fosse park branch first for a roll up mattress but there wasn't a king sized available. The lady there was very welcoming and very kindly offered us a place to feed my 7 week old baby a... Ver mais
Fantastic shop ! Steve was amazing ! He went out of his way to help me. From walking into the shop and walking out, everything was so simple and no issues. No matter how many times I went to... Ver mais
Detalhes da empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contato
Unit 7B St Georges Retail Park, LE1 1 SG, Leicester, Reino Unido
- 01162164941
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I am writing to express my utmost…
I am writing to express my utmost satisfaction with the recent purchase of your bed. From the moment I first laid eyes on it, I knew it was the perfect fit for my bedroom.
The quality of the craftsmanship is truly exceptional. The materials feel luxurious and durable, and the attention to detail is evident in every aspect of the bed. The design is both stylish and functional, and it complements my decor perfectly.
Good choices and team is helpful
Good choices and the team is very helpful as always.
Lady was very helpful from start to…
Lady was very helpful from start to finish to help me buy bed
Firstly it was the helpful and polite…
Firstly it was the helpful and polite sales girl Claire who came over to help my wife and myself with the different types of beds and mattresses there where and that suit us, we laid on the mattres that takes our measurements that makes it suit us. We have had it now for just over a week and to be honest it is easily the best bed and mattress we have ever had. It arrived on time and the lads who took the old one away were also polite and professional.
My son love's his new bed
My son love's his new bed. No problem's with it at all
Helpful and friendly
The bed we purchased is fantastic, the person we spoke to when purchasing our dream was amazing, and the delivery guys that delivered our bed were very helpful and friendly. Thank you for being so helpful.
Excellent serviceGreat service and guidance re our new…
Great service and guidance re our new mattress arrived on the date supplied taken up into our bedroom by two friendly helpful delivery men. Thank you
Quick delivery
Quick delivery, team that helped me at the store in Leicester we're amazing
The whole process was brilliant from…
The whole process was brilliant from ordering to installing! The branch we ordered from kept in touch leading up to delivery. We had to wait 12 weeks for delivery but was aware from ordering stage and throughout. Would thoroughly recommend
Pode usar a ajuda de IA para as respostasVer mais
The manager in the 19/8/24 name Wakas…
The manager in the 19/8/24 name Wakas was the most moody and unhelpful person in the store. It was like they didn’t want to be there or even give the customer a good experience. The sales assistant Kushsali was great and did all she could do. After spending nearly £2000 in the store I was disappointed The manager was so rude. I’d be happy to give more details if someone wants to call or email me.

Resposta da Dreams - Leicester St George
Professional and knowledgeable staff
Professional and knowledgeable staff, Sleep match is a must for those buying a new bed.
The customer service was excellent from…
The customer service was excellent from the first entering to making a purchase of a mattress. The salesman explained the benefits of the mattress that I was looking for, which helped make my decision. He wrote the details I needed to know so I knew about caring for the mattress to delivery of it.
I was sent a text advising of day and time if delivery band also a text for two hour time slot.
As a customer I was extremely satisfied with the service I received.
It was a good experience with dreams
Mattress is fantastic 😍
Mattress is fantastic 😍 our old one was 5 years old expensive was broken within first week. Got it fixed broken again.
Very happy customer thank you 😊
Delivery time schedule to long and…
Delivery time schedule to long and delivery drivers not professional using bad words not really good customer services from the delivery driver at all.

Resposta da Dreams - Leicester St George
Can't fault our bed at all
Can't fault our bed at all, when I went to buy the bed the staff were very helpful and friendly, I enjoyed testing which mattress was best for me, would definitely recommend dreams
The whole experience was fantastic from…
The whole experience was fantastic from the sales man in the shop to the delivery men . Fantastic keep up the good work all of you
Lovely bed solid construction easy to…
Lovely bed solid construction easy to put together. Love matching tables.
Excellent Service …
The service I received from the member of staff who welcomed me was fantastic. It was easy for me to find the bed that I was looking for.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







