We were informed by the delivery drivers what time they would be here and they were on time. We moved our cars so they could unload our bed easier. They removed our old bed and mattress with minimal d... Ver mais
Localização
Trocar localizaçãoUnit 2b, Lyme Green retail Park, Winnerton Way, SK11 0TB Macclesfield, GB
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Veja o que dizem as avaliações
Richard, Salesman was polite, pleasant and very helpful and knowledgable. Nothing was too much trouble and I was very pleased with the purchase I made. I was greeted with a smile, offered a drink,... Ver mais
Stephen our perfect salesman. On last day of sale we decided to buy a new mattress. Stephen was always there to give information we needed but stepped back to give us time to decide on firmness of ma... Ver mais
Went instore to buy a new bed for the house. A great experience in the Macclesfield branch, the tempur soft is great. Problem is that we ended up buying a mattress that's too heavy for our ottoman. I... Ver mais
Detalhes da empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contato
Unit 2b, Lyme Green retail Park, Winnerton Way, SK11 0TB, Macclesfield, Reino Unido
- 01625817797
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
First class service and product
Great support from the manager in Macclesfield branch in selecting the right mattress.
Delivery timely and excellent with 2 great guys.
Extremely comfortable mattress and pillows
Great service once again
Great service once again. Staff very helpful and attentive. Thank you for a great service
Great service and delivery of bed and…
Great service and delivery of bed and base.
Staff were really helpful and…
Staff were really helpful and efficient. The bed arrived on time and the guys who put it together were brilliant. Great experience can’t fault it
Sleep match is a godsend
The sleep match was excellent in telling what sort of mattress I needed. Rich was very good in explaining what happened when I lay on it, as I had never been on it before. He came back, when it had finished and went through its suggestions. So tried out what was recommended and one that Rich suggested was similar. I tried them all a few times, picking out two I liked best. Then I told Rich I had to think about it and I'd be back. The very next day I was back. I ordered the one I wanted. Thank you Rich, you didn't rush me, you were very good at explaining everything. Excellent customer service.
First class service - very satisfied.
Richard, Salesman was polite, pleasant and very helpful and knowledgable. Nothing was too much trouble and I was very pleased with the purchase I made. I was greeted with a smile, offered a drink, offered a pillow, used the SleepMatch and totally satisfied with the service. I also want to thank the two men who delivered my mattress - Reece & Jake - again efficient, pleasant and professional. Excellent service. I would certainly recommend your store.
We were informed by the delivery…
We were informed by the delivery drivers what time they would be here and they were on time. We moved our cars so they could unload our bed easier. They removed our old bed and mattress with minimal disturbance and erected our new bed they explained how things worked the ottoman side and gave good advice on the mattress. Steve and Corey were very friendly and professional.
The whole experiece from purchase to…
The whole experiece from purchase to delivery was excellent cant champion this company enougth
Excellent service from start to finish .
Great team…
The men that delivered it was polite and was respectful . Hope all your team are like them. Thank you.
Quality products and service
Purchased a new mattress from Dreams, we bought a bed and mattress just over 5 years ago and decided the mattress needed updating.
We used the sleep match system in store to determine the best suited mattresses, and tried them in the showroom before we chose.
Ordering was very straightforward. The delivery arrived and the mattress was carried up to the room and fitted to the bed, they also removed the old mattress and took it away (additional service but worth it).
Overall, we had a great experience and would recommend to anyone needing a new bed or mattress. There were great deals on when we purchased.
All our dealings with the Company were excellent
All our dealings with the Company were excellent. Richard in the showroom at Macclesfield couldn't have been more helpful. The delivery of our new mattress happened well within the timeslot allocated, regular updates were provided and the two gentlemen delivering it were pleasant, efficient and professional.
Great bed
Great bed
Fantastic service from the sales lady in the shop
Great fitters, very polite and respectful and did a great job
Would certainly use again
buying a bed
from start to finish the experience was first class, in store we were greeted on arrival, the order process was straight forward, I was kept informed on delivery dates and given a time when they would arrive. when they arrived with my delivery the men were courteous and polite, they put the delivery exactly where i asked them to. I will always use Dreams for beds as i have found them the best company in comparison to others
All good so far
All good so far. Dreams staff were very helpful in helping us to choose the correct mattress.
Very very goodvery happy with Dreams
Five stars all round Great service and great product.
Great service and great product.
Very happy with our Dreams delivery
The team were very helpful and we were very pleased with them. Polite, eager to please, left everywhere tidy, on time.
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