Our matress needed replacing. We were warmly welcomed into the showroom and our requirements discussed. The matress tester identified the best type after which we were shown a range of suitable matr... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Couldn't of asked for better service. The young salesperson (Jess) was very pleasant and knowledgeable, it was a really enjoyable experience dealing with her. Nothing was too much trouble. Delivery me... Ver mais
We want a super king size mattress and the dreams sales lady reminded us to check if it could be moved to the upper floor at our house. It was lucky we heard her professional advice and went back to c... Ver mais
We stayed at our daughter's house for a weekend on several occasions and loved the sleep we had. So we knew what mattress we wanted. Went in store and was looked after by the young man that served us.... Ver mais
Detalhes da empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contato
Newtown Road, CV11 5UT, Nuneaton, Reino Unido
- 02475278066
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A dream job!
The dreams deliverymen were very efficient and did their work competently and well.
The single bed that we had from you is extremely comfortable and everything that we wanted.
There’s just one word amazing from the…
There’s just one word amazing from the moment I walked through the doors right through to the great delivery team. Love my new bed thank you.
Great service
The salesman in store was knowledgeable and helpful without being ‘pushy’.
Delivery and purchase was efficient.
The salesperson was very knowledgeable
The salesperson was very knowledgeable, and listened to our requirements.
Pode usar a ajuda de IA para as respostasVer mais
I Recently brougnt a new foam mattress…
POOR SERVICE!I Recently brougnt a new foam mattress from the nuneaton store when i got home i noticed £45 extra on my receipt. I called and was told its insurance I DEFINITELY did not want or ask for i dont have time to take it back to get a refund! but will never buy from there again UPDATE they never got back to me like they said they will poor customer servive!!

Resposta da Dreams - Nuneaton
Very good customer service by all the…
Very good customer service by all the team.
The members of staff who we dealt with…
The members of staff who we dealt with were very helpful and friendly from the sales assistant, who took the time to make sure we got the right mattress at the right price for our budget, to the guys who delivered it. Also communication was excellent. Thanks.
Best place to go
Davina right from the offset was great, she allowed us to browse around before coming to speak to us and get us on the test machine to ensure we was looking at the correct firmness and mattresses, as we had our young daughter with us Davina went above and beyond to interactive with her and make it a bit of a game/help keep her entertained which greatly improved us having time to spend time on the mattresses to ensure we picked the right one and gave us all the information to ensure we made the right choice, our backs and sleep are now perfect after months of back pain and twisting and turning and struggling to sleep to blissfully nights is brilliant!
Thanks and we will be back for our daughter’s bed soon!
Still looking at the matress not sure…
Still looking at the matress not sure if there's an issue.
Great and pleasant experience
Great explanation of all the different types of mattresses, also advised on what type of mattress suited us.
The only place to buy a mattress (or bed)
Robert spotted me as I entered, came straight over, and enquired what I needed, including would I like to save even more by buying ex-display. I was took to each Kingsize (he knew all the data on each one) and allowed to try each one with no time limit. Other customers arrived, he gained my permission to welcome the new customers, then returned to me. Once chosen, he offered tea or coffee which was made. He then filled the order out, with delivery date/time and freebies (mattress cover, 4 pillows 10.5 tog duvet, and cover for the old mattress). The delivery men were an hour early, and rang me to confirm my house. They were professional, polite well-turned-out and imparted the information needed to settle and air the mattress. The old mattress was taken away. The whole event only took minutes. Dreams are seamlessly polite and proficient from entering the store to taking the old mattress away, brilliant !. Robert also supplied details of double mattresses, so my daughter-in-law could purchase a mattress for my autistic grandson, same was bought from the Loughborough store days later He's very happy).
Excellent sales staff
Excellent sales staff, very attentive. Delivered on time by a very polite delivery team.
Excellent staff and a good very welcoming choice of…
Excellent staff and a good choice of products
Buying a new mattress at Dreams, Nuneaton
The sales man was extremely helpful - not "pushy at all. He gave us information about the various mattresses but then left us to decide together which one we wanted. Apart from arriving earlier than the advised time, the delivery team were excellent, very helpful and considerat
Service and product
Perfect service in store , did the test to see what matters best suited. Mattress arrived and was well received. Great service all round!
We are very pleased with our mattress.
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