We were helped by Ben at the Reigate store. He was knowledgeable, friendly and very patient with us, allowing us to spend as much time as we wanted trying out the different mattresses. No pushing sale... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Every single concern I had going into this store was quickly sorted by Aaron, the store manager from what to buy and especially for me, disposal of my old bed which I thought would be a huge proble... Ver mais
Great staff experience, we did a bed test to find the right types of bed, and we were offered tea / coffee. In addition, the staff gave us space when we were deciding which is great as sometimes sta... Ver mais
We had a super service from Dreams Reigate, Kyle was the store adviser who helped find the right bed and mattress for us. He was very thorough and helpful with extensive knowledge which helped us pick... Ver mais
Detalhes da empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contato
7 High Street, RH2 9AA, Reigate, Reino Unido
- 01772374354
4,7
Excelente
113 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful and polite sales team at…
Very helpful and polite sales team at Reigate show room, excellent delivery service and at last a good night's sleep 👍
14 de março de 2025
I would like to thank Gabby and her…
I would like to thank Gabby and her team at Reigate Dreams showroom, they have been fantastic thank you so much.
6 de março de 2025
Avaliação não solicitada
Excellent Service
Fantastic service, explaining everything in detail for us to make the right decision
1 de fevereiro de 2025
Great service all round from in store…
Great service all round from in store to delivery
30 de janeiro de 2025
We purchased a sofabed
We purchased a sofabed. Service in the Reigate store was excellent. Delivery on time and the chaps were great.
11 de janeiro de 2025
Great customer experience
Great customer experience, pointed out the exact product I wanted 10/10
10 de janeiro de 2025
Incredible customer service
Dreams have the patience of a saint! I bought a bed through the Reigate branch thinking I was moving in imminently, however, it took a further 4 mths before I finalised a date.
In that time I had to change my delivery time 14 times!!!! Not only that I bought the wrong size bed and only realised 2 days before delivery so I ran to Reigate branch and thankfully Gabby managed to change the style of bed for me with the help of Michelle from head office. I’m so grateful to them as I now have a fabulous bed and it’s extremely comfortable.
Dreams have fantastic customer service, I can’t fault them, it was personal service every time I rang I always spoke with a kind person not an automated machine as so many companies are now doing.
I would recommend anyone to buy their bed from Dreams. I am a very satisfied customer, thank you Dreams for you professionalism and patience.
13 de dezembro de 2024
Excellent bed! Excellent customer service A+++
Bought a brand new bed from Dreams. The first one I wanted was unavailable for my delivery date so I had to up my price to the next one! Which I was very happy to do! The dreams delivery team was very helpful and kind. Dreams is the only place you should buy a bed from. The bed is very sturdy and with no problems whatsoever so ever! It looks fantastic! Excellent customer service all around A+++
27 de setembro de 2024
The best place to buy the bed you are Dreams
The best place to buy the bed you are looking for for a better rest, without a doubt is Dreams beds, I recommend it 100%. Their staff are friendly and very patient, they have a lot of variety and technology to make your purchase easier when choosing.
2 de novembro de 2024
Avaliação não solicitada
Excellent service
Excellent service, from show-room to delivery and fitting of our new bed.
22 de novembro de 2024
Dreams Reigate
When we ordered our bed the staff were very helpful and knowledgeable. The delivery team were also very helpful, friendly and respectful of our property.
2 de novembro de 2024
Punctuality,efficientcy and…
Punctuality,efficientcy and politenessYolanda Baker
18 de outubro de 2024
Fantastic mattress !
Fantastic mattress !
So comfortable exactly as described and delivered on time .
18 de outubro de 2024
First class experience from start to…
First class experience from start to finish, from initial contact in the shop to delivery everyone was polite and professional.
28 de setembro de 2024
Faultless
The minute I walked in the store and approached by assistant The service was professional and first class.
13 de setembro de 2024
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.