Colleague very knowledgeable instore at worting branch, and not pushy. Purchase handled quickly and quick delivery with slots given in advance, so you can plan your day
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Veja o que dizem as avaliações
Absolute perfection – the most comfortable single bed I’ve ever owned! I recently purchased a single bed from Dreams, and I could not be happier with my choice! this completely exceeded my expectati... Ver mais
Jagoda the Dreams representitive was excellant in dealing with our purchase.She explained everything in detail about the product and allowed us to sample the products.The Dreams company have a system... Ver mais
Buying a new mattress is an big and important purchase, and so we appreciated being given plenty of time and discussion so that we could make an informed decision. The salesman was knowledgeable, frie... Ver mais
Detalhes da empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contato
59 Chapel Road, BN11 1HR, Worthing, Reino Unido
- 01903337049
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Advertised products don't exist!
Trying to buy an adjustable bed to suit our requirements was a nightmare - having ordered one once, paying in full, we waited weeks for delivery only to find that they don't sell the product! We went back in to get a refund but the salesman assured us that a similar model was definitely available, so we paid a hefty deposit and waited again, only to be told weeks later that this model doesn't exist! It still appears for sale on their website though! Dreams held £1000s of our for over 8 weeks, and we even had to go back to the store to sort out a refund!! Disgraceful

Resposta da Dreams - Worthing
Very happy
We are very pleased with our new beds, helpful and knowledgeable staff and the timing of the delivery, which was done carefully.
Great service
Great service, plus we had to change the bed as we couldn't get the one we originally ordered up into our loft room
Cheers guys
Delivery on time
Delivery on time. Item as ordered. Delivery man very polite and helpful.
Great bed and service was excellent
Great bed and service was excellent. On time and great communication.
Thornbury D Mattress
My new Thornbury D Mattress is just right. It's firm and comfortable but what I like most is that I no longer move when my partner moves when sleeping
My new bed is super comfortable and the…
My new bed is super comfortable and the service was super too
Excellent customer service in the local…
Excellent customer service in the local shop. Prompt delivery and kept up to date with the delivery day and time.
Very good 👍
We liked the fast delivery! And very comfy for me and my husband, I can definitely feel an upgrade and makes me sleep nicely 😴.
An experience to "Dream" about
The staff at the Worthing branch were very knowledgeable and helpful. The gadget they had for seeing what type of mattress you needed was very good and found that I needed a firm mattress. After sampling the 3 it reccommended I picked one out and bought it. It was delivered by a very polite and helpful pair of delivery men. After a month it has proved very comfortable and a great improvement on the much softer mettress that I had previously, so I am avery satisfied customer.
Great friendly welcome very…
Great friendly welcome very knowledgeable staff polite and caring.
How sales person Trevor was very knowledgeable, helpful, polite and caring all the time we were there.
Jagoda the Dreams representitive was…
Jagoda the Dreams representitive was excellant in dealing with our purchase.She explained everything in detail about the product and allowed us to sample the products.The Dreams company have a system where we could be tested for the type of mattress that would be best for us. We were very impressed with the overall service.
Great service from shop to delivery and…
Great service from shop to delivery and construction of the bed itself - friendly helpful staff in the shop, clear communication around delivery and efficiently put together.
Great delivery drivers
Everything from expert advice
Everything from expert advice, on which mattress and bed frame would be suitable before purchase in our local store was excellent. Very friendly sales staff, who offered me a cup of coffee or tea before I made my purchase. The bed was ordered, and a very acceptable delivery date was given. Contact from purchasing was brilliant, right up to the day before delivery, where an accurate 2-hour slot was given,
The delivery staff were clean, smart, and polite. I didn't need their help after delivery, as my wife and I were going to assemble the bed, which was easy with the instruction pamphlet provided. The bed frame itself was in perfect condition and passed our own QC of what I expect a new item should be like.
The mattress is great quality, and value for money too.
I can honestly say that I haven't slept so well for years.
I would recommend Dreams for beds to anyone.
Great Service in Worthing
Trevor and his colleague in the Worthing branch were super helpful and friendly. Would definitely recommend checking them out!
Also their tempur cooltouch original elite was by far the coldest mattress we've tried; as a couple that runs hot at night this felt the best by a mile, and I believe the cooltouch is dreams exclusive.
Outstanding service
Outstanding service, underpinned by exceptional knowledge.
Great customer experience
We visited the Worthing Dreams store, Chloe greeted us and after an initial discussion put us on the mattress matching machine; this have done results which she then showed us and we tested them and make a purchase.
Chloe was a perfect salesperson, friendly, not pushy, knowledgeable and respectful.
Recommended, if you need a bed or mattress.
Your service was amazing both delivery…
Your service was amazing both delivery guys were very polite and put shoe covers on at door step which I found very respectful.
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