Kenny is an absolute legend who managed to sort me out with a nicer car for a very special occasion! Nice easy experience, lovely cars!
A empresa respondeu
Localização
Trocar localização130 Laidlaw Street connected to Scotland street, (Scotland Street Side), G5 8NX GLASGOW, SCOTLAND, GB
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Veja o que dizem as avaliações
Do not use this car rental service. There was plenty of hidden fees not communicated properly which lead us to pay an excess of 400 pounds on top of the rental of the car. The customer service was ver... Ver mais
A empresa respondeu
Kenny was absolutely brilliant, helped us out after dealing with another not so friendly company, thank you again
A empresa respondeu
From order on line through to collection and drop off the experience was easy and seamless. The whole process including my vehicle was wonderful. Thank you again DRIVALIA and a very special thanks to... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Drivalia UK - GLASGOW CENTRAL
Escrito pela empresa
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Informações de contato
130 Laidlaw Street connected to Scotland street, (Scotland Street Side), G5 8NX, GLASGOW, SCOTLAND, Reino Unido
- 0141 611 7103
4,0
Muito Bom
164 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excelkent service
31 de agosto de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Kenny was absolutely brilliant
Kenny was absolutely brilliant, helped us out after dealing with another not so friendly company, thank you again
31 de agosto de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Kenny is an absolute legend
Kenny is an absolute legend who managed to sort me out with a nicer car for a very special occasion!
Nice easy experience, lovely cars!
31 de agosto de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very poor and TC were very unclear
Very poor and TC were very unclear, made us pay a lot extra. Would NOT recommend.
21 de agosto de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Do not use this car rental service
Do not use this car rental service. There was plenty of hidden fees not communicated properly which lead us to pay an excess of 400 pounds on top of the rental of the car. The customer service was very bad, and they didn't attend to our needs at all. I am very disappointed and don't recommend this experience to anyone. I will not use Drivalia ever again.
19 de julho de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Kenny was fantastic from start to…
Kenny was fantastic from start to finish. I will definitely be Returning in the future for more hires simply down to the service.
31 de julho de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service from Kenny
Great service from Kenny. Excellent service...
27 de julho de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Good service from Kenny
Good service from Kenny. Great car
24 de julho de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very disappointed with this company
Very disappointed with this company . I went to Bute(7miles) and they charged 72pounds. I will not be using them
again. I returned the car in excellent condition, used 20% of my mileage allowance and more than 30 pounds extra fuel. I have also been a loyal customer renting from them several times in the past.
The goon in Laidlaw street was actually hostile. It seems they like to spy on their customers and he had already decided to charge me despite it being discretionary . I would not recommend using this company to anyone
23 de julho de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Car was excellent
Car was excellent. Great service from Gary and Kenny.
7 de julho de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service from Kenny
Great service from Kenny. Van was excellent
2 de julho de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Kenny was magnificent!!!
30 de junho de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Bad experience with Drivalia…
The number given to call for a lift to the dept did not work. It was raining. a helpful local came to our rescue. Said this often happens.
At the depot they tried hard sell me comprehensive insurance. I refused, I never take this out .They then wanted a security deposit, which I was willing to give and have done many times before.. They would not accept three of the credit card options i had. they said I could leave if I did not like it ( when stuck at an industrial lot in Glasgow- go figure). Eventually I had no option but to buy comprehensive insurance, and they then suddenly accepted my cards. Beware of their cheap rates! A very unpleasant experience. .
22 de junho de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Car are great and the service work…
Car are great and the service work super! Kenny was so kind and helpful with us. Reccomanded 100%
27 de junho de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent service from Kenny
Excellent service from Kenny. Brand new car….very good.
26 de junho de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Rented car with no valid MOT
In early 2026, Drivalia UK rented my wife a car that, we later discovered, had a lapsed MOT — meaning it shouldn’t have been on the road at all. My wife was using the car to drive our children around, with no idea it wasn’t legally roadworthy. Once Drivalia realised the error, it took a full week to deliver a replacement vehicle, and when it finally arrived, it had no fuel in it.
When we raised a complaint about this, the initial response was almost mocking of my wife’s concerns, rather than acknowledging the seriousness of renting out a vehicle that wasn’t legally roadworthy to a family with young children in the car. It also had no signature or named, responsible person behind it — making it impossible to know who was actually accountable for handling the complaint. For a car hire company, this raises real concerns about basic safety checks and customer care.
If you value safety, I would very much advise against using Drivalia.
20 de março de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Tola was great at check in very quick
16 de junho de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Gary at the Drivilia desk in Glasgow…
Gary at the Drivilia desk in Glasgow was fantastic! Careful of the Geely PHEV, too much onscreen tech, the car’s lane correction system was annoying and unsafe at times, and had to be reset deep into settings each time getting into the car. Thanks
9 de junho de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Booked car with them but after repeated…
Booked car with them but after repeated attempts to contact the Glasgow office and no answer to phone calls (constantly said busy over the course of 2 days) i had to cancel booking. Very disappointing and poor customer service, if you want to keep business answer calls..
7 de junho de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Great service from Kenny
4 de junho de 2026
Avaliação não solicitada
Resposta da Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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