Kenny is an absolute legend who managed to sort me out with a nicer car for a very special occasion! Nice easy experience, lovely cars!
Localização
Trocar localização130 Laidlaw Street connected to Scotland street, (Scotland Street Side), G5 8NX GLASGOW, SCOTLAND, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Do not use this car rental service. There was plenty of hidden fees not communicated properly which lead us to pay an excess of 400 pounds on top of the rental of the car. The customer service was ver... Ver mais
A empresa respondeu
Kenny was absolutely brilliant, helped us out after dealing with another not so friendly company, thank you again
From order on line through to collection and drop off the experience was easy and seamless. The whole process including my vehicle was wonderful. Thank you again DRIVALIA and a very special thanks to... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Drivalia UK - GLASGOW CENTRAL
Escrito pela empresa
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Informações de contato
130 Laidlaw Street connected to Scotland street, (Scotland Street Side), G5 8NX, GLASGOW, SCOTLAND, Reino Unido
- 0141 611 7103
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Gary was great
Gary was great. Very informative and welcoming. Would definitely recommend

Resposta da Drivalia UK - GLASGOW CENTRAL
Dishonest fee charges
I recently rented a car with Drivalia through Expedia and the experience was extremely disappointing. Upon arrival ive been charged 35 pounds "check in fee" as u was supposed to do before picking up the car (ive never been told about it during the booking process). After paying the fee, they stated they didnt have the small car i requested and provided me with a big car.
However, when I raised it with Expedia, Drivalia had the audacity to say the charge was regarding an upgrade and not the fee (even though I sent the invoice to expedia).
It is dishonest and awful. The lack of transparency and lie is terrible and I would never recommend drivalia to anyone.
Be careful when renting with them!

Resposta da Drivalia UK - GLASGOW CENTRAL
Excellent service from Kenny

Resposta da Drivalia UK - GLASGOW CENTRAL
First class service
First class service. Great value for money. Hired a car for £81 for 5 days and handed back really straight forward. Just make sure you have all the documents they ask for ready when taking your car out. Many thanks to Gary.

Resposta da Drivalia UK - GLASGOW CENTRAL
Great return with Gary!

Resposta da Drivalia UK - GLASGOW CENTRAL
Absolutely outstanding service
Absolutely outstanding service
In and out guy in reception was spotnon aswell
Will be using again beats all the main dealer hirers

Resposta da Drivalia UK - GLASGOW CENTRAL
Brilliant car
Brilliant car. Fantastic service from Kenny.

Resposta da Drivalia UK - GLASGOW CENTRAL
Good and fast service at pick up
Good and fast service at pick up. Only issue was pick up was delayed by a could of hours because car wasn't ready. Fortunately I didn't have any plans so this suited me fine. Apart from that all good.

Resposta da Drivalia UK - GLASGOW CENTRAL
Perfect car hire ad good service thanks…
Perfect car hire ad good service thanks everyone especially Gary

Resposta da Drivalia UK - GLASGOW CENTRAL
Thanks to Kenny and the staff at…
Thanks to Kenny and the staff at Glasgow Centre branch — I’m a regular and they always do their best to sort me out, regardless of the circumstances.

Resposta da Drivalia UK - GLASGOW CENTRAL
I dropped off then picked up a car and…
I dropped off then picked up a car and was dealt with by Gary.
He was very helpful and a credit to the company, its dealing with people like him that would make me want to hire again.

Resposta da Drivalia UK - GLASGOW CENTRAL
They scammers
They are scammers , it's happend with me twice, whenever i booked a car, they never give me that car, always said we don't have that car, you need to pay extra then we can give you other car.

Resposta da Drivalia UK - GLASGOW CENTRAL
Efficient sales from Kenny
Efficient sales from Kenny, car was great.

Resposta da Drivalia UK - GLASGOW CENTRAL
Car is excellent service was great from…
Car is excellent service was great from Kenny

Resposta da Drivalia UK - GLASGOW CENTRAL
Surprised
Drivalia was the only car company i would rent from. I have rented loads of cars from drivalia. I have built up over 1000 loyalty points.
Well until my experience yesterday. I am no longer a customer, I am going elsewhere now
The story is"
I booked my rental car.
I uploaded all of my documents, drivers licence, utility bills. Dvla check code.
I paid for the car, I turned up at the branch. I got a taxi to the branch £15. I was expecting to get a car, and drive off, i had to get a taxi back home, another £15. £30 down
Well" I was advised that there was a new rule, I needed to get a credit check, I was surprised that I didn't pass the credit check. Drivalia has never done a credit check on me before. Even the guy from the branch felt terrible I didn't get the car, the guy from drivalia knew I was a loyal customer.
I was told I couldn't rent the car, because I didn't pass the credit check.
Now I need to fight for a refund from discover.cars. the third party, that's the company I used to get the booking.
There was no details about a credit check when I booked my car rental.
Drivalia is going to loose customers, especially people coming from abroad looking to rent.
Just be aware, if you pay for a rental from drivalia, your money has left your account. You turn up at the depot, you might get refused a car, drivalia is now doing credit checks.
How it works works the credit check.
Their is ten teirs of credit check.
If your in the top 4 teirs. You will pass the credit check.
The thing that puzzles me is. I always leave £1,500 ont credit card as a security deposit incase of an accident. Why do drivalia need to do a credit check.
My credit score is good, I have credit cards, loans, I have never missed a payment on anything.
I was annoyed with drivalia. I
I have now decided to rent from green motion. Probably better rates than drivalia.
I hope drivalia stop the credit check part. Even disclose to people that yous will be doing credit checks.
After years of loyalty to drivalia, today was my 1st time using green motion. It was cheaper.

Resposta da Drivalia UK - GLASGOW CENTRAL

Resposta da Drivalia UK - GLASGOW CENTRAL
Kenny made the experience easy
Kenny made the experience easy, was a great car too and would recommend

Resposta da Drivalia UK - GLASGOW CENTRAL
Excellent EV car and good service from…
Excellent EV car and good service from Kenny

Resposta da Drivalia UK - GLASGOW CENTRAL
Another Great Hire
I've hired from Drivalia for a long time and every time the guys are fantastic. Today, Gary was great on the desk with my check in. Fast, efficient and knowledgeable. Great job!

Resposta da Drivalia UK - GLASGOW CENTRAL
Car was great
Car was great, service from Kerry was great. Fantastic experience, will use again!

Resposta da Drivalia UK - GLASGOW CENTRAL
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







