I contacted the company after I didn’t get my package and they have reported to the usps representative to investigate and they re-send me the replacement item. Their customer service is very excell... Ver mais
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Veja o que dizem as avaliações
My order was fulfilled fast and the shipping options were good. My ordered item came packaged and protected well. I got what I ordered -- happy.
Thank you for the prompt excellent service, for both the SK Hynix SSD and the SSK enclosure. Run and tested OK. Likely you know, but just in case, the enclosure package is labeled as HE-C371, but the... Ver mais
The customer service I got from Gregory McDonald was no less than Outstanding. Greg got me right to what I needed and then helped me not only to upgrade my order to ensure maximum performance of my s... Ver mais
Detalhes da empresa
Escrito pela empresa
DriveSolutions.com specializes in storage devices for all applications including laptops, desktops, all-in-ones, servers, surveillance systems and more. We offer hard drives and solid state drives in all form factors including 2.5" & 3.5" PATA & SATA, M.2 SATA & PCIe NVMe, SAS, etc. We take the guessing out of what is compatible with your system with our EZ Upgrade Center, which has thousands of models of computers that show what replacements and upgrades are available for your system. Contact us for personalized assistance ... we are happy to help you whether you are replacing an existing drive or want to upgrade!
Informações de contato
6442 Platt Ave #153, 91307, West Hills, Estados Unidos
- 747-888-3085
- sales@drivesolutions.com
- www.drivesolutions.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My order was fulfilled fast and the…
My order was fulfilled fast and the shipping options were good. My ordered item came packaged and protected well. I got what I ordered -- happy.
Drive worked
Drive worked. Came in fast and packaged well. Would order from here again.
Take care their customer very great.
I contacted the company after I didn’t get my package and they have reported to the usps representative to investigate and they re-send me the replacement item. Their customer service is very excellent and takes care their customer fast. I may give them a try if I need anything in the future.
Best regards,
Huy Nguyen
Great service
Great service. Got an upgraded drive recommended and it was super easy to install.
DriveSolutions is incredible
DriveSolutions is incredible. Their prices are so affordable and shipping was so fast. The product I purchased was very clearly explained online and exactly what I needed! I will be shopping here again!
Great online tool to find compatible upgrades
Has a great online tool to find compatible upgrades for my laptops. I have made multiple purchases and the compatibility tool has never failed me. Fast fulfillment. Protective packaging. Would recommend to others.
Best customer experience
The type of SATA drives I ordered, was out of stock. The support team reached out with alternate options and was delivered on-time. I would buy again in future and would recommend my friends to buy from here.
Mostly I like the price
Mostly I like the price. I needed an SSD for an older computer, and didn't want to put a lot of money into it. The drive worked great and it was inexpensive.
Transaction was as expected
Transaction was as expected, prompt with the same on delivery. Very good packing. Will keep in mind for future transactions.
Great Prices and Reliability
Outstanding service!
I just want to say that these people ROCK! Customer service has been over the top and will definitely do business with them again! Excellent experience!
great customer service
Ordered a used Western Digital 512GB gen 3 SSD they were out of stockand they called me and upgraded me to a new SK Hynix 512GB Gen 4 SSD at no extra charge and expedited shipping Great customer service and communication.
Excellent online tool to ensure correct…
Excellent online tool to ensure correct memory SSD was selected, easy purchase and on time delivery.
very good and productive
Fabulous customer service
Fabulous customer service. Got a call to discuss my needs and verify I was getting the right part needed after placing an online order.
Great service
Part was easy to find on the website, exactly what I needed. Good notification for delivery. I’ll use this company for future needs.
The drive they sent me was reported to be defective by a local computer repair shop.
The review I submitted was true to the best of my knowledge. When I received the 512 GB from Drive Solutions I attempted to clone it. When that wasn't successful I contacted the maker of my backup, Acronis who spent over an hour trying to clone the drive. When that didn't work I took the 512 GB drive to a local computer repair shop. The technician I hired to install it said it was defective.
After all this frustration I decided to replace my 7 year old laptop with a faster new one. I didn't find out that the repair shop installed Drive Solutions Samsung 512GB SSD and returned my old Micron 256GB until I picked up the old laptop and booted it up.
There was nothing malicious on my part when I wrote the review. I was simply relaying the facts as reported to me by the computer repair shop. I have since apologized to Drive Solutions and plan to never use that repair shop again.

Resposta da Drive Solutions
Good stuff here
Excellent and clear communication in a polite and timely manner. Product as described, all in good order.
I purchased a 16GB DDR5 5600 stick for…
I purchased a 16GB DDR5 5600 stick for $165 on January 21st, but the next day I received an email saying it was backordered and no longer available, even though about 10 were listed in stock at the time of purchase. While I was disappointed, I was able to get a 16GB Patriot DDR5 6000 CL30 module from Newegg for slightly more than $165, so it worked out in the end. I just wish DriveSolutions would provide more accurate inventory information instead of sending apologies after the fact.
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