Drive Solutions Avaliações 

1.322
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I contacted the company after I didn’t get my package and they have reported to the usps representative to investigate and they re-send me the replacement item. Their customer service is very excell... Ver mais

Avaliado com 5 de um total de 5 estrelas

My order was fulfilled fast and the shipping options were good. My ordered item came packaged and protected well. I got what I ordered -- happy.

Avaliado com 5 de um total de 5 estrelas

Thank you for the prompt excellent service, for both the SK Hynix SSD and the SSK enclosure. Run and tested OK. Likely you know, but just in case, the enclosure package is labeled as HE-C371, but the... Ver mais

Avaliado com 5 de um total de 5 estrelas

The customer service I got from Gregory McDonald was no less than Outstanding. Greg got me right to what I needed and then helped me not only to upgrade my order to ensure maximum performance of my s... Ver mais

Detalhes da empresa

  1. Serviço de armazenamento
  2. também em
  3. Loja de Acessórios de Informática

Escrito pela empresa

DriveSolutions.com specializes in storage devices for all applications including laptops, desktops, all-in-ones, servers, surveillance systems and more. We offer hard drives and solid state drives in all form factors including 2.5" & 3.5" PATA & SATA, M.2 SATA & PCIe NVMe, SAS, etc. We take the guessing out of what is compatible with your system with our EZ Upgrade Center, which has thousands of models of computers that show what replacements and upgrades are available for your system. Contact us for personalized assistance ... we are happy to help you whether you are replacing an existing drive or want to upgrade!


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(1.322)

34 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Take care their customer very great.

I contacted the company after I didn’t get my package and they have reported to the usps representative to investigate and they re-send me the replacement item. Their customer service is very excellent and takes care their customer fast. I may give them a try if I need anything in the future.
Best regards,
Huy Nguyen

11 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

DriveSolutions is incredible

DriveSolutions is incredible. Their prices are so affordable and shipping was so fast. The product I purchased was very clearly explained online and exactly what I needed! I will be shopping here again!

29 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Best customer experience

The type of SATA drives I ordered, was out of stock. The support team reached out with alternate options and was delivered on-time. I would buy again in future and would recommend my friends to buy from here.

10 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Outstanding service!

I just want to say that these people ROCK! Customer service has been over the top and will definitely do business with them again! Excellent experience!

13 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

great customer service

Ordered a used Western Digital 512GB gen 3 SSD they were out of stockand they called me and upgraded me to a new SK Hynix 512GB Gen 4 SSD at no extra charge and expedited shipping Great customer service and communication.

10 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Part was easy to find on the website, exactly what I needed. Good notification for delivery. I’ll use this company for future needs.

3 de fevereiro de 2026
Avaliado com 2 de um total de 5 estrelas

The drive they sent me was reported to be defective by a local computer repair shop.

The review I submitted was true to the best of my knowledge. When I received the 512 GB from Drive Solutions I attempted to clone it. When that wasn't successful I contacted the maker of my backup, Acronis who spent over an hour trying to clone the drive. When that didn't work I took the 512 GB drive to a local computer repair shop. The technician I hired to install it said it was defective.
After all this frustration I decided to replace my 7 year old laptop with a faster new one. I didn't find out that the repair shop installed Drive Solutions Samsung 512GB SSD and returned my old Micron 256GB until I picked up the old laptop and booted it up.
There was nothing malicious on my part when I wrote the review. I was simply relaying the facts as reported to me by the computer repair shop. I have since apologized to Drive Solutions and plan to never use that repair shop again.

1 de fevereiro de 2026
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Resposta da Drive Solutions

Sellers Beware – Customer Review Incident
We want to share a recent experience with a customer, Mr. William Marshall, to make other sellers aware of a situation that raised several concerns.

We shipped Mr. Marshall exactly what he ordered: a new Samsung Gen4 NVMe 512GB SSD. He posted a negative review claiming the drive was defective without contacting us first.

We reached out to help troubleshoot and provided guidance on common installation issues. He later said a local technician told him the drive was defective and asked for a refund, stating he would remove the review if we did—an attempt at review manipulation.

We offered to replace the drive at no cost or accept a return for testing, which is our standard process for suspected defective products.

When we received a return, it did not include the Samsung drive we shipped. Instead, it contained a Micron 256GB OEM SSD and a non-returnable data transfer case missing parts. Mr. Marshall then asked that we return the incorrect items at our expense, again linking it to removing the review.

We are always willing to help customers resolve issues, but the product we shipped was never returned, and the customer’s actions represent review manipulation

Avaliado com 1 de um total de 5 estrelas

I purchased a 16GB DDR5 5600 stick for…

I purchased a 16GB DDR5 5600 stick for $165 on January 21st, but the next day I received an email saying it was backordered and no longer available, even though about 10 were listed in stock at the time of purchase. While I was disappointed, I was able to get a 16GB Patriot DDR5 6000 CL30 module from Newegg for slightly more than $165, so it worked out in the end. I just wish DriveSolutions would provide more accurate inventory information instead of sending apologies after the fact.

22 de janeiro de 2026

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