Drive Solutions Avaliações 

1.322
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I contacted the company after I didn’t get my package and they have reported to the usps representative to investigate and they re-send me the replacement item. Their customer service is very excell... Ver mais

Avaliado com 5 de um total de 5 estrelas

My order was fulfilled fast and the shipping options were good. My ordered item came packaged and protected well. I got what I ordered -- happy.

Avaliado com 5 de um total de 5 estrelas

Thank you for the prompt excellent service, for both the SK Hynix SSD and the SSK enclosure. Run and tested OK. Likely you know, but just in case, the enclosure package is labeled as HE-C371, but the... Ver mais

Avaliado com 5 de um total de 5 estrelas

The customer service I got from Gregory McDonald was no less than Outstanding. Greg got me right to what I needed and then helped me not only to upgrade my order to ensure maximum performance of my s... Ver mais

Detalhes da empresa

  1. Serviço de armazenamento
  2. também em
  3. Loja de Acessórios de Informática

Escrito pela empresa

DriveSolutions.com specializes in storage devices for all applications including laptops, desktops, all-in-ones, servers, surveillance systems and more. We offer hard drives and solid state drives in all form factors including 2.5" & 3.5" PATA & SATA, M.2 SATA & PCIe NVMe, SAS, etc. We take the guessing out of what is compatible with your system with our EZ Upgrade Center, which has thousands of models of computers that show what replacements and upgrades are available for your system. Contact us for personalized assistance ... we are happy to help you whether you are replacing an existing drive or want to upgrade!


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(1.322)

34 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I Liked the way you could look up part…

I Liked the way you could look up part needed to fix my problem.prices were just a little higher than I would have liked but fair. Worst part of process was the delivery they tell you 3 to 5 business days but it to 6. Should have been here sooner. If I wanted it 2 days it would have cost me half of what the part cost.

30 de dezembro de 2025
Avaliado com 4 de um total de 5 estrelas

Shipping time was a little slow

28 de dezembro de 2025
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Resposta da Drive Solutions

Thank you for your feedback. We received your order on Saturday, December 27th, when our office was closed, and it shipped the very next business day, Monday, December 29th. You selected UPS Ground, which is a 1–5 business day service. Since we ship from Southern California and your delivery address is in North Carolina, transit times are typically toward the longer end of that range.

According to the tracking information, your order was delivered within the timeframe stated on our website. We fulfilled and shipped your order as quickly as possible, and within the shipping method you selected, there wasn’t anything we could have done differently to shorten the transit time.

That said, we understand how frustrating it can be when a delivery feels slower than expected. Once a package leaves our facility, the carrier controls the transit time. We do our best to provide clear shipping information upfront so customers know what to expect.

We appreciate your order, and if you ever need assistance choosing a faster shipping option in the future, please feel free to reach out—we’re always happy to help.

Avaliado com 5 de um total de 5 estrelas

Gregory Came Through for Me

Gregory, the owner, spent an extraordinarily long time on the phone with me, helping me decide which SSD Drive I needed to clone my existing laptop's drive. He is a very intelligent and helpful person...and is also trustworthy.

8 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Great service and selection

Great service and selection. Order a SSD for a laptop upgrade, their parts compatibly search was very helpful ordering the right components. Additionally, they had a concern with order and contacted me and provided an upgrade. Shipped quick and laptop is working excellently.

5 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

The HD fit great and worked perfectly

The HD fit great and worked perfectly. I had trouble getting the OS to work, no fault of the hard drive. My recovery USB did not work and I had to get a replacement from Computer Surgeons. The computer is old enough to have started with a very old Windows 10 build and it could not do updates. So I loaded the ISO version of 11. All good now.

1 de novembro de 2025
Avaliado com 1 de um total de 5 estrelas

Sent me less quantity than I initially…

Sent me less quantity than I initially ordered and realized it after waiting days to receive the drives. This waisted my time and most importantly my customer’s time as they needed this for a very critical project.

5 de novembro de 2025
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Resposta da Drive Solutions

Unfortunately, this was our error, and we fully understand why this situation was frustrating for the customer. At this time, our website does not display real-time quantity availability, which can sometimes cause issues when larger quantities are ordered.

As soon as we became aware of the issue, we contacted the customer, apologized, offered to check availability on alternative models, and also offered a refund of the shipping charges.

We sincerely apologize that we were unable to fulfill the full quantity requested. We know how inconvenient this can be, and we appreciate the feedback as it helps us improve our processes moving forward.

Avaliado com 3 de um total de 5 estrelas

I'm sure the product works perfectly…

I'm sure the product works perfectly but I needed to cancel the order. There was no way to cancel. Not good. That, is disappointing

26 de outubro de 2025
logotipo da Drive Solutions

Resposta da Drive Solutions

Thank you for your feedback. While we do not currently offer an online self-cancellation option, customers can always call or email us if they need to change or cancel an order. Our team will do everything possible to assist before the order ships.

Avaliado com 5 de um total de 5 estrelas

SK Hynix SSD and SSK enclosure

Thank you for the prompt excellent service, for both the SK Hynix SSD and the SSK enclosure. Run and tested OK.
Likely you know, but just in case, the enclosure package is labeled as HE-C371, but the Macrium Reflect I used for backup detected a “571” serial number, so upgraded, ? My system: Dell XPS 16 9640; Win11. My old one: Dell Precision 7510 with ECC. Wish they hadn’t discontinued the Precision line!

31 de outubro de 2025

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