Drpilus Smile Design & Aesthetic Avaliações 

467
O TrustScore é 4.5 de um total de 5

4,4

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Avaliado com 5 de um total de 5 estrelas

I went with my daughter for a breast enhancement with Dr Ilker. Ozlem was our consultant who organised everything and was absolutely amazing, any questions answered very quickly and nothing was too mu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Am avut o experiență foarte plăcută și benefică. Totul a fost posibil datorită lui Batuhan, care a fost extrem de amabil, respectuos și profesionist. M-a ajutat să înțeleg totul clar și a fost mereu a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Aujourd'hui j'ai réalisé ma chirurgie de lifting mammaire. J'avais très peur de venir seule sans être accompagné mais garce à Tugay ce fut une expérience agréable. Il m'a rassuré, qui s'est disponi... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Am făcut rinosplatie la această clinică. Dl Dr Husein Karabulut și celelte cadre medicale foarte ok, însă traducătorul Batuhan, jalnic. Doua greșeli mari a făcut, prima la început a comunicat că nu s... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Consultor de Saúde
  2. Clínica Odontológica
  3. Médico
  4. Clínica de Implante Capilar
  5. Clínica de cirurgia plástica
  6. Agência de Viagens

Escrito pela empresa

Drpilus is a brand name by ARB Global Health. Drpilus is an Istanbul-based health tourism company which was founded in 2018, that successfully treats over 150 patients per month. Drpilus organises a wide variety of medical procedures in Istanbul, Turkey for international patients from all over the world, primarily from Europe and America. We are a member of TURSAB (Association of Turkish Travel Agencies) member code 12577, who also has Ministry of Health accreditation. Although Drpilus' service areas mainly consists of plastic surgery, hair transplantation, dental treatments and operations, we continuously review and can expand our range of procedures in response to the needs of our patients. Our main goal is to provide patients with the best service and care, at the best prices. When selecting hospitals, we only partner with hospitals that have internationally recognised certificates such as Joint Commission International (JCI) and International Organization for Standardization (ISO). The physicians who undertake all our procedures are some of Turkey's most prominent, respected and experienced plastic surgeons, general surgeons and dentists with international experience. Patient satisfaction is Drpilus' top priority. Every person who applies to Drpilus for aesthetic and plastic surgery, hair transplantation, dental and other treatments feels secure from start to finish. At first contact, the procedure(s) the Patient wants, their end result expectations and health background information are collected. From this they receive a complementary treatment plan from our specialist physicians via photograph and/or video consultation. They can take their first step toward the image they desire by utilising the treatment package that has been specifically designed for them. From the moment our Patients arrive, their minds are at ease and they feel safe because we organise every aspect of their stay such as airport pick-up, transfers to and from their hotel to the hospital/clinic and 24/7 accessible patient care services in the patient's native language. Once their procedure(s) is over and the patient returns to their country, Drpilus takes charge of the patient's' post-operation period and provides adequate support throughout the recovery process.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

467 avaliações

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Respondeu a 72% das avaliações negativas

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4,4

Todas as avaliações

(467)

75 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Super expérience

Super expérience, j’ai eu un accompagnement du début à la fin et des réponses à toutes mes questions et mes inquiétudes. On sent que le personnel est bienveillant et professionnel et à l’écoute surtout. Merci encore à Aysel pour sa réactivité, son professionnalisme et sa gentillesse surtout c’est vraiment la meilleure.

24 de abril de 2024
Avaliação não solicitada
logotipo da Drpilus Smile Design & Aesthetic

Resposta da Drpilus Smile Design & Aesthetic

Bonjour Jihane, un grand merci pour votre témoignage si positif ! Nous sommes ravis que l'accompagnement d'Aysel ait répondu à toutes vos attentes. Sa réactivité et son professionnalisme sont des piliers de notre service chez DrPilus. Nous ne manquerons pas de lui transmettre vos chaleureux remerciements. Au plaisir de vous revoir !

Avaliado com 5 de um total de 5 estrelas

This is my extended review from my…

This is my extended review from my breast reduction surgery, I’d like to thank the most important professionals who assisted me in my surgery, Ali gokkaya (surgeon) who made my breast look so perky and well shaped, and if it wasn’t for Ozlem who kindly communicated very well throughout the upcoming months of my surgery and during my stay here I wouldn’t be this happy!

I will be back again, for a mini tummy tuck and for my teeth. I’ll forever have a good relationship with the company Dr pilus.

19 de abril de 2024
Avaliação não solicitada
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Resposta da Drpilus Smile Design & Aesthetic

Dear Victoria, thank you for your wonderful review! We are thrilled that you are so happy with the results achieved by Dr. Ali Gokkaya and the constant support from Ozlem. It’s heartening to hear that you feel confident and well-shaped. We truly value our long-term relationship with you and look forward to welcoming you back for your upcoming tummy tuck and dental work!

Avaliado com 1 de um total de 5 estrelas

Drpilus has ruined my nose instead of…

Drpilus has ruined my nose instead of fixing it . Be careful with the plastic surgeon and DrPilus people. They are not responsible for what they have done to my nose. I went to 4 differences nationality surgeon ( egypt , korean , thailand , and Italian) and All of them were saying this could be avoided, and Dr. Huseyin KARABULUT has done big mistake.

I lost my columella skin and also dent in my left tip . I wish I did not have surgery in this clinic. I came to do revision but instead the clinic ruined my life .

I hope everyone who involved will pay the price in their next life.

If anyone want to see the result of nose please click check on my google review DrPilus

13 de janeiro de 2024
Avaliação não solicitada
logotipo da Drpilus Smile Design & Aesthetic

Resposta da Drpilus Smile Design & Aesthetic

Mr. Agung Baskara, We performed your revision rhinoplasty operation on 13th January. On your previous rhinoplasty operation in Thailand, a silicone piece was placed in your nose instead of cartilage to make your nose tip lifted which caused collapse of the nose and disrupted the blood circulation at the tip of the nose. The informations about the complications were provided before the operation and after the operation the blood circulation slowed down again because of the previously damaged tissues and tissue loss began. We prepared a report stating that you can receive hyperbaric oxygen therapy to revitalise the tissue and provide oxygen transfer. We renewed all your prescriptions and followed up this process continuously. 15 days after the operation, you stated that you wanted to have a 2nd revision operation again, but we stated that you could not receive general anaesthesia in a row and that we would lose the possibility of repairing the tissue if we operated again while it was in the healing period. You were informed that we would continue the necessary treatments and perform a revision operation free of charge after 3 months. But then you said that you did not want to wait and that you would have an operation in another country and stopped contacting us. If you contact us again, we will check your recovery and immediately contact the doctors about your revision operation.

Avaliado com 5 de um total de 5 estrelas

Cc je suis à mon 2e voyages pour…

Cc je suis à mon 2e voyages pour refaire un bbl et un lifting cuisse , c'était comme la 1er fois tout était bien de l'aéroport jusqu'à l'arrivée à l'hôtel 5 étoiles. Alors ma traductrice AYSEL c'est une merveille 😊😊😊 a l'écoute , vigilante, patiente vraiment trop contente et le masseur TAREK tout parfais rien à dire professionnel à l'écoute. La clinique super propre infirmière au top du top et les chirurgiens à l'écoute de ce que la patiente veux merci 100% super

2 de abril de 2024
Avaliação não solicitada
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Resposta da Drpilus Smile Design & Aesthetic

Cc Kiki, quel bonheur de vous accueillir pour votre deuxième voyage chez nous ! Nous sommes ravis que votre expérience pour votre BBL et lifting de cuisse ait été aussi parfaite que la première fois. Savoir que vous avez apprécié l'écoute d'Aysel, le professionnalisme de Tarek et la propreté de notre clinique est notre plus belle récompense. Nous transmettrons vos remerciements à toute l'équipe, en particulier à nos infirmières et chirurgiens. Merci pour votre confiance renouvelée à 100% !

Avaliado com 5 de um total de 5 estrelas

my name is Valentina I had rhinoplasty…

my name is Valentina I had rhinoplasty with doctor Huseyin
Karabulut my nose is just the way I like it!! it was beautiful!! This doctor is great 💯 and his secretary is very attentive, she is always available to help (Ozlem) and the second small surgery I had, known as fox eye, was with doctor Ali Gokkaya
which is also very good!

26 de março de 2024
Avaliação não solicitada
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Resposta da Drpilus Smile Design & Aesthetic

thank you

Avaliado com 5 de um total de 5 estrelas

Tarek Cel mai bun maseor are niște…

Tarek Cel mai bun maseor are niște mâini de inger , este fff amabil și m-am simtit fff bn după masajele făcute de el !!!! Recomand cu mare drag este chiar tare acest băiat este fff bn informat in toate ma bucur ca l-am cunoscut 😘😘😘😘

1 de março de 2024
Avaliação não solicitada
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Resposta da Drpilus Smile Design & Aesthetic

Dragă Marius, îți mulțumim din suflet pentru cuvintele tale frumoase! Suntem extrem de bucuroși să aflăm că ești atât de mulțumit de masajele realizate de Tarik și de profesionalismul său. Ne mândrim cu echipa noastră, iar feedback-ul tău ne motivează să oferim în continuare cele mai bune servicii. Îți dorim o recuperare ușoară și te așteptăm oricând cu drag!

Avaliado com 5 de um total de 5 estrelas

A British Doctors experience

Currently, 4 weeks post-op from a combined septoplasty & rhinoplastic procedure carried out by Dr. Huseyin Karabulut at Dr. Pilus, Istanbul.

As a British doctor myself, I understand the level of skill required so appreciate the effort & precision that went into my procedure.

The entire experience from the translator, Beyza to the nurses; Duygu bakik, Hilel Ekine & Rukiye was second to none, including after care.

I did alter the take home medication: Nsaids, steroid nasal sprays and Hydrogen peroxide all delay healing which were changed to opioid & 0.9% sodium chloride.

When it comes to rhinoplasty, Turkey is leading the way and this is evident by otolaryngologists such as Dr Karabulut (working for Dr. Pilus).

Nothing both privately or NHS funded from the UK comes close to the outstanding service I received

A special thank you must go to Beyza, who went above and beyond for me; calling and texting regularly, organising airport drop off & pick up and checking up on me to see how I was getting on.

Thank you
Dr. Javed

1 de março de 2024
Avaliação não solicitada
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Resposta da Drpilus Smile Design & Aesthetic

Dear Dr. Javed, it is a true honor to receive such high praise from a fellow medical professional. We are delighted that you appreciated the skill and precision of Dr. Huseyin during your septoplasty. At Dr. Pilus, we strive for clinical excellence, and hearing that our nursing team—Duygu, Hilal, and Rukiye—and your coordinator Beyza provided a service that stands above your experiences in the UK is the greatest compliment we could receive. Your technical feedback on the post-operative care and medication is also very valuable. Thank you for choosing us and for your professional recommendation

Avaliado com 5 de um total de 5 estrelas

Fantastic service all around …

From the beginning I have had a very pleasant experience. Beyza (our translator and main contact) has been in constant communication. Helping me along my journey. I was able to make the best decisions for myself and adjust my plan along the way. I had two procedures hair transplant and breast explantation. The drivers and hotel staff were fantastic and very helpful. The nurses and doctors were very supportive and professional throughout my treatment. I would recommend anyone who is thinking of having a procedure to use DrPilus.

24 de março de 2024
Avaliação não solicitada
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Resposta da Drpilus Smile Design & Aesthetic

Dear Joan, thank you so much for your fantastic review! We are delighted to hear that you had such a pleasant experience with us from the very beginning. It’s great to know that Beyza provided constant communication and helped you feel confident in adjusting your plans for your hair transplant and breast explantation. We will pass on your kind words to our drivers, hotel staff, nurses, and doctors. Your recommendation means the world to us!

Avaliado com 5 de um total de 5 estrelas

OUTSTANDING SERVICE FROM START TO…

OUTSTANDING SERVICE FROM START TO FINISH ✨️ I WAS EXTREMELY NERVOUS TRAVELLING ALONE.. MY TRANSLATOR CELINE WAS AN ABSOLUTE PLEASURE TO BE WITH.. I WAS INSTANTLY MADE TO FEEL COMFORTABLE & NOTHING WAS TO MUCH TO ASK.. HER FRIENDLY NATURE AND EXTREMELY KIND CHARACTER MADE MY EXPERIENCE SO MUCH EASIER.. SEEING MY RESULTS WERE LIFE CHANGING AND IM HONESTLY OVERWHELED WITH MY NEW TUMMY .. DR PILUS WAS DEFINITELY WORTH THE TRAVEL & MY RESULTS SPEAK FOR THEMSELVES 😊 ON DAY 4 I HAD A TUMMY MASSAGE BY TAQIR TO HELP REDUCE SWELLING .. THE WHOLE SERVICE WAS EXTREMELY PROFESSIONAL & I HONESTLY CNT WAIT TO SEE THE TEAM AGAIN .. THANK YOU ALL SOO MUCH 🥰

21 de março de 2024
Avaliação não solicitada
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Resposta da Drpilus Smile Design & Aesthetic

Dear Najette, thank you so much for your heartwarming review! We are absolutely thrilled to hear that your experience with us was life-changing. Traveling alone for a procedure can be daunting, and we are so proud of Celine for making you feel comfortable and cared for every step of the way. It’s wonderful to know that you are overwhelmed with your 'new tummy' and found Taqir’s massages helpful for your recovery. Your kind words mean everything to the Dr. Pilus team. We cannot wait to see you again too! Enjoy your fantastic results! ✨

Avaliado com 5 de um total de 5 estrelas

The team at dr pilus made me feel…

The team at dr pilus made me feel comfortable and where there throughout my journey… especially ozlem who checked on me daily… I highly recommend you use this clinic I’ve had an amazing experience so much love and afta care

15 de março de 2024
Avaliação não solicitada
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Resposta da Drpilus Smile Design & Aesthetic

Thank you!

Avaliado com 1 de um total de 5 estrelas

Am făcut rinosplatie la această…

Am făcut rinosplatie la această clinică. Dl Dr Husein Karabulut și celelte cadre medicale foarte ok, însă traducătorul Batuhan, jalnic. Doua greșeli mari a făcut, prima la început a comunicat că nu sunt modificări în prețul operație, iar apoi a adăugat încă 300 de euro, a doua, nu a fost în permanență cu mine că și traducător cum zic, când a trebuit să merg la ultimul control a fost absent și tot el ofuscat ca-l deranjăm. Fugiți de acest traducător, profesionalism 0, dl Dr nota 💯.

9 de março de 2024
Avaliação não solicitada
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Resposta da Drpilus Smile Design & Aesthetic

Dragă Adriana, vă mulțumim pentru aprecierea față de excelența medicală a dlui Dr. Huseyin Ne pare rău să aflăm despre experiența negativă legată de comunicarea cu translatorul nostru. La DrPilus, transparența prețurilor este esențială și dorim să clarificăm imediat situația celor 300 de euro menționați. Vom investiga intern conduita personalului de asistență pentru a ne asigura că standardele noastre de profesionalism sunt respectate. Vă rugăm să ne contactați direct pentru a discuta detaliile și a remedia această nemulțumire. Satisfacția dumneavoastră rămâne prioritatea noastră.

Avaliado com 5 de um total de 5 estrelas

Drpilus Amazing

I contacted Drpilus just for quote for some treatment on my teeth
They came back to me on the same day with all the information needed and an affordable price.
After booking and getting more discount for the treatment we agreed a date for the treatment.

Between the time of booking and the day of the treatment I was in constant contact with the team, Céline was my contact and is amazing she kept me updated nearly everyday until
I arrived.

The day I flew out I was nervous as I didn’t really know what to expect but I received a video message from Céline walking me through the airport to the meeting point. I was greeted by a gentleman who spoke good English and he took me to my VIP transport all part of the package and when I say VIP I mean when this car pulled up I felt like a popstar which took me to my hotel

Again the hotel was all included in the price and was amazing the staff were so friendly and could not do enough for you

Each time I went to the clinic for treatment I was informed about times well in advance and picked up in the VIP car.

The clinic was amazing and spotless again Céline was there to meet be and took me through everything and was there all the time , the staff in the clinic were amazing and friendly the dentist was brilliant and spoke English

After the treatment and once I got home I have had a message nearly everyday asking how I am

I can’t recommend Drpilus enough the whole experience was made easy I was made so comfortable and welcome and part of the Drpilus family pre and post treatment
Thank you Céline and all at Drpilus

25 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Drpilus Smile Design & Aesthetic

Dear Andrew, thank you so much for this incredible and detailed review! We are absolutely thrilled to hear that your experience with us made you feel like a 'popstar' from the moment you arrived. Our goal at DrPilus is to make the entire journey as easy and comfortable as possible. We are so proud of Céline for her daily updates and the video message that helped ease your nerves at the airport. It is wonderful to know that our dentists, VIP transport, and hotel staff exceeded your expectations. Thank you for becoming part of the DrPilus family. We look forward to seeing you again!

Avaliado com 1 de um total de 5 estrelas

Estuve operada 2023 y puedo confirmar que ellos no es de GARANTÍA

Estuve operada 2023 . Traductora súper,todo súper.estuve contenta , casi.un pecho dentro 24 hora tenía que reoperar de nuevo.Hospital con anastasia me hecho ellos tanto mal que no podía respirar una semana.Si trasporto,si hotel 3*(no5*).Final.Horror.todos cecatriz abierto,tenía 5 mese infección.Lifting 3/4 facial y pecho(cambiar implante)Muy mal.todos cecatrizes hecho muy mal.pecho no esta juntos.todo caido.Hecho foto antes y después.Estoy en espera para contratar un abogado.paso un año y tengo dos médicos que voy a demandar Dr.Pilus.Yasmin me proposto:"Pagas de nuevo hotel anastasia y taxi"Sentificado que ellos Dr.Pilus no te da garantía.No puedo por esto chat dejar fotos.. Penséis 12 veces ir a operar con ellos.Todo flores una semana y después las verá VERDAD FINAL.

28 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible, awful liposuction six pack and other procedures

This is review to all potential patients who are looking at using Dr Pilus cosmetic services. I had several procedures in Aug 2023. My first procedure was a mini face cheek lift along with neck tightening.

The procedure did not give any of the results they stated and it was a complete disaster. There are several severe scarings around and in front of my ears, one in which is uneaven and different on the left side. The other procedure was a eye lid lift and that too has scaring and uneven on the left side.

The main procedure issue I have had is the liposuction, they advised a six-pack procedure as I am of low weight so said I was a good candidate. However, the operation looks terrible, and looks awful. I look like a frankenstine monster creation as I have very severe scaring on one side and the whole procedure is unevern and still have significant pot belly fat. It is not wrong to say I look 100% worse than what I did before the procedure, that is not a false statement. I also have significant swelling in the pubic area after 9.5 months.

I have contacted the medical team at Dr Pilus many times in which they just ignore me. I am currently seeking legal along with medical advice in the UK cosmetic clinics to see if they can correct this awful mess.

Please adhere to this review and stay away, cheaper is not always the best option for such a procedure on one’s body. I wish I had read and been warned previously. After 4 months of initial making contact about reviewing my operation I'm still awaiting the medical team to communicate on any follow up, which I'm not expecting to happen!!

I have since seen the review response from these cowboys, and please take it with a pinch of salt when reading as most of if not all is all lies.
They cannot tell the truth I was a very fit well person with great tight skin, I have always weighed 166lbs or 62kg.
No previous consulting took place, only by unqualified sales team personnel by WhatsApp who try to sell their operations and even fillers before you go into the operating theatre.

They didn't and have not offered me any free re correction procedure but would not contact them for any further correction procedures if they did genuinely offer. They have refused to answer my calls and text when I have,contrary to what they state Iv always been polite as thats my nature. So please do not believe any of their review reply, they are out and out lies. Not good company or surgeons what so ever. I do not want you to go through the same misery as I have had to endure, but of course it's your choice.

14 de agosto de 2023
Avaliação não solicitada
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Resposta da Drpilus Smile Design & Aesthetic

Hello Mr. Brian,

Blepharoplasty, six pack, face and neck lift operations have been performed with you on 16th of August 2023. At the pre-consultation, you have been informed by your consultant that the photos may be misleading and that the decision for the six-pack procedure will be made after our doctor examines your skin structure during the physical consultation. You were also informed that an abdominoplasty would give better results because the fat amount was low but the skin was saggy, and that if we would only perform the six-pack procedure, there would be excess skin over the muscle image, but since you did not want a tummy tuck, we performed the operations we wrote above as you wanted to have. The results we obtained for your facial operations were perfect, but when we removed the remaining fat under the skin, your skin remained saggy as it was mentioned but the operation preference was yours eventhough we provided all informations in every way and in every aspect. During this 6 month period, we were giving advice on sports and nutrition and following your progress. We asked for a photo for post-op control 6 months after six pack operation, we saw that there was more fat in your abdominal area than you had before. This fast weight gain and loss has caused more sagging in your skin. After this process, you stated that you wanted to have a free revision abdominoplasty and had us called by people you stated were doctors that you went in your own country. We stated that we cannot share the operation informations in ethic rules with anyone else due to patient privacy and confidentiality. We also offered a revision operation with only operation room cost, not included the operation cost, but we received a response full of offence from you. In order for us to continue your follow-up, please contact your representative by choosing the correct communication method without offence.

Avaliado com 3 de um total de 5 estrelas

Le chirurgien est très gentil

Le chirurgien est très gentil, comprend ce que l'ont veut et a fait un très bon travail seul soucis c’est la clinique où hôpital ou les infirmières s’occupent à peine de vous en plus il y’a la barrière de la langue c’est encore pire pour communiquer elles n’ont pas chercher à rassuré mon mari qui lui était en panique de me voir trembler j’ai du lui expliquer moi même alors que je ne suis pas infirmière

2 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kudus to all of you! Highly recommended! What an amazing experienced with Dr Pilus!

What an amazing experienced with Dr Pilus. I had chatted through WhatsApp with Ms Rozhin who is one of their coordinators. Ms Rozhin, has given me an excellent package deal that non of their competitors has offered. With their 5 stars services.
Mr Cengiz - is one of their very nice driver who has picked me up from the airport, took me to the hospital with Ms Rozhin, who has dealt with my Doctor. Dr Semih Yaman who has done an exemption procedures with my breast augmentation, tummy tuck with hip dips filler. My procedure was done at Central hospital Ataşehir in Istanbul.
Another compliments to my very caring nurses named
Mr Selahattin, Mr Berat, Ms Kubra - (pronounced Chubra in English) whom are all truly guaranteed caring nurses that even on their late at night duties are all very caring and attentive to me.
Ms Esin is my follow up nurse who diligently visits me most everyday at the Continent hotel where I stayed from January 12 to 21, I have to leave this hotel a 5 star reviews too for their excellent services and staffs. To top it all, I was also provided with very professional physiotherapist named Mr Tarik who does a real magic every time he does the massaged, it makes me feel so much better.

All together, my experienced is really fantastic. Up to the last minute leaving Istanbul today, the Turkish Airways stuff are also truly amazing people.

Kudus to all of you! Most definitely highly recommended!

12 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exlente servicio

Exlente servicio, siempre están al pendiente y te hacen sentir muy seguro, también te atienden en español eso es lo más genial, Yasmín fue mi traductora y me encanto de su compañía súper amable y siempre al pendiente de mi, me hizo sentir muy seguro en todo momento, gracias por todo Dr Pilus y Yasmín, ansío mucho ver el final de este proceso.

4 de janeiro de 2024
Avaliação não solicitada

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