Drunk elephant is only sold at Sephora and not ulta and it makes it hard cause I have to get my drunk elephant stuff online if I want smt cause the closest Sephora by me over 4 hours away. Drunk eleph... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I'm sure Drunk Elephant products are excellent, they are all our children talk about. Our daughters are 10 & 12 and being targetted by influencers probably being hired by companies like yourselves. M... Ver mais
I have sensitive fair skin. I have tried just about every skin care line from very expensive to drugstore lines over the past 25 years. Nothing works so well as the Drunk Elephant Line which I have b... Ver mais
This company is a fraud! My package arrived empty. Their customer phone number sends you to write an email. HOWEVER, after initially responding to my first email that they'll check with FedEx, they ha... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Learn and shop our non-toxic, clinically efficacious system infused with Virgin Marula Oil, clean actives, healthy super fruit extracts - all "clean-clinical"
Informações de contato
3700 Newport Blvd, Suite 300, 92663, Newport Beach, Estados Unidos
- 9493857204
- john@drunkelephant.com
- www.drunkelephant.com
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Drunk elephant is overpriced
Drunk elephant is only sold at Sephora and not ulta and it makes it hard cause I have to get my drunk elephant stuff online if I want smt cause the closest Sephora by me over 4 hours away. Drunk elephant is super expensive for a container that is barely even full. Drunk elephant targets young people and a lot of there stuff has harsh chemicals that will just affect your skin.
Really poor customer service
Really poor customer service. Have t got back to me after two weeks.
This product is overly priced & not…
This product is overly priced & not worth the hype. I did not see any improvement thumbs down
Best skincare line I have ever used in 25 years
I have sensitive fair skin. I have tried just about every skin care line from very expensive to drugstore lines over the past 25 years. Nothing works so well as the Drunk Elephant Line which I have been using for the past six years, at least. I use many of their facial products and recently started with their body moisturizers.
I will panic if this line is discontinued. Hence, here I am writing this review in the hope that others will try the products.
Prefer to every one
This company has the worst customer…
This company has the worst customer service on record. They offer coupons for say $20.00, however, the coupons never work. This has been a constant issue. To try to get a response from is unrealistic.
They are also promoting products to children. As a parent it is so very wrong. Teaching children to judge themselves against adults for profit. It's sick.
Product review
The drunk elephant C- firma helps my hyperpigmentation and it’s the only vitamin C that my skin didn’t react violently. Will purchase again.
It was horrible it’s bad for your skin…
It was horrible it’s bad for your skin and it broke me out everywhere
Nie wieder über die offizielle Website bestellen
Hallo, ich mag die Produkte dieser Marke und habe sie normalerweise wo anders bestellt. Jetzt habe ich endlich über die offizielle Website meine erste Bestellung abgegeben und bin erst nach dem Zahlen darauf gekommen, dass der Versand mit 10€ verrechnet wurde, WOBEI es eine Alternative mit dem kostenlosen Versand gibt.
Ich habe während der Bestellung nicht die Möglichkeit gehabt, die Lieferart zu ändern, es wurde mir nicht vorgeschlagen. Somit wurde diese einfach so standardmässig festgelegt.
Danke! Bestelle nie wieder über die offizielle Website und gehe zurück zu Notino…
Appalling
Ah yes, there I was, having ordered my favourite moisturizer, Lala Retro Whipped Cream, which I have been using for years, online as usual. Unfortunately, what was sent, was not what I had ordered - the packaging was the same, but the content was greasy and slimy, totally different from the ordered moisturizer. Contacted Drunk Elephant for a full refund - yes, we're still waiting for that one. Stefanie from Customer Services opined that only orders made on the Drunk Elephant website would be refunded - strangely enough, that was nowhere mentioned on their website - though I suspect they might have smuggled it in now. Got in touch with the senior management at Shiseido, who now own Drunk Elephant, like it says on the Squatters House "Ring any bell, none of them works!"
Shockingly bad customer service - avoid at all costs - my personal opinion, not a statement of fact -)!! I would give it zero stars if the site would let me.
My Eybrows Turn Orange
I like this product and the way it has improved skin. My problem is that no matter which DE product I use turns my eyebrows orange! I have to use eyebrow pencil to fill in the gaps. I tried another pencil and it did the same thing. I hate to give up the products I purchased but I have to have my brows!
This company is a fraud
This company is a fraud! My package arrived empty. Their customer phone number sends you to write an email. HOWEVER, after initially responding to my first email that they'll check with FedEx, they have NOT RESPONDED about a return. I'm taking action through my credit card.
Drunk elephant gave me a breakout and it took over a week to get rid of it
Drunk elephant is really overrated and overpriced
Horrible customer service
Horrible customer service
I reached out to them regarding a missing items in my order and they refused to fulfill it saying they wouldn’t ship it.
Customer service agent was rude and difficult to talk to. If you really like there product better shop from sephora or ulta.
SKIN irrigation
Purchased UK! 3 Months after reporting a skin irritation with their products and then completing their product information sheet as requested, I’m still waiting for my refund that was agreed. Definitely Not a company that should be trading as They seem to have no customer service processes or procedures set up and in place. Unprofessional company.
Really pricey and other problems.
I have bought several drunk elephant products, but other than the fact that it’s very pricey, but the B-Hydra Serum is what I’m reviewing today, many times, when I don’t know if the product I’m getting is what they advertise I just open it. But when I tried it with this product, it completely broke. The product squirted everywhere and made it really hard to use. Although other than that, this product really hydrated my skin and made me feel like a full on hydrated goddess. But… I will never repurchase this product, as it’s 50$!
Severe skin damage
Awful experience. Ordered skin brightening serum and tinted sunscreen. Order took weeks to arrive at which point i had left for annual holiday. When i did finally use the products they left me disfigured with severe swelling. Painful skin and redness. I was unable to leave the house for three days. My skin is only starting to return to normal weeks later. They are refusing to refund me. Saying i am outside of the 14 day window. Avoid at all costs.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








