DT is safe for sending money. Good customer service. Always ready to help and your money is guaranteed 👌. Senders reward is great.
A empresa respondeu
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Veja o que dizem as avaliações
My account gets credited under seconds and instant completion of orders as compared to others who take weeks to complete orders. I am extremely pleased with the reward as well- it motivates me to s... Ver mais
A empresa respondeu
I have been transacting with the company for a long time now and I am very happy with their services. Their customer service is excellent, always friendly and patient and sounds happy to help, just li... Ver mais
A empresa respondeu
I had an issue with sending a family member money due to a problem with their bank account. DT & T promptly contacted me to offer multiple solutions and resolved everything very quickly. I was very im... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
DT & T Corporation allows seamless movement of clients’ money around the world securely and safely while guaranteeing peace of mind.
Informações de contato
Level 8, 1 Canada Square, London, E14 5AA, London, Reino Unido
- 0800 781 4824
- Support@dttcl.com
- www.dttcl.com
4,6
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I've logged a complaint about poor…
I've logged a complaint about poor customer service and attitude regarding people I have spoken to no update has been provided it's the 15th day of having the complaint logged. When I call for an update in advised the team will get back to you no one does. At this point in time I would not recommend them. If no response is given by the end of today I'm well within my right to refer this to the Financial Ombudsman Service.
3 de fevereiro de 2024
Avaliação não solicitada
Resposta da DT&T
Thank you for your feedback! The matter in question has already been escalated to the department involved. Be rest assured that you will be contacted as soon as possible.
The promptness to resolving my issues.
15 de fevereiro de 2024
Avaliação não solicitada
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Speed service
10 de fevereiro de 2024
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Excellent service 👏 thanks
10 de fevereiro de 2024
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Swiftness of service and follow up…
Swiftness of service and follow up explanation when there was a delay
10 de fevereiro de 2024
Resposta da DT&T
Thank you for your Review! We appreciate your acknowledgement of our swiftness of service. We apologize for any delay you experienced and will strive to provide a clear explanations in the future. your input is invaluable, and we are committed to continuous improvement. Thank you for choosing us.
My experience was enhanced by the staff…
My experience was enhanced by the staff who dealt with me. Her patience with a techo-phobe like me was to be greatly commended.
Unfortunately rate was poor.
5 de fevereiro de 2024
Resposta da DT&T
Thank you for your review! We are delighted to hear your experience was enhanced by our staff. Thank you for recognizing their patience with your tech challenges. We value your feedback and look forward to serving you again.
Excellent very impressive
9 de fevereiro de 2024
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Very reliable
8 de fevereiro de 2024
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Quick and efficient service
2 de fevereiro de 2024
Resposta da DT&T
Thank you for your kind review! We're happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Good exchange rate to Africa
Good exchange rate to Africa, easy to use and money sent also received instant by recipient.
Good explanation from rep Elizabeth
31 de janeiro de 2024
Avaliação não solicitada
Resposta da DT&T
Thank you for your kind words! We are delighted to hear that you found our exchange rates favourable, our platform easy to use, and that the funds sent was received instantly by the recipient. We appreciate your recognition of one of our representative. Thank you once again for choosing DT&T.
Absolutely JOKE OF BANK
Absolutely JOKE OF BANK
PLEASE STAY AWAY!!
my friend sent me £301 they held money all day asked for so many documents I provided everything going back and fourth all day then they released the money I realised its got no virtual card couldn't do nothing so I transffered the money out now they blocked My account and have taken my money!! SCAMMERS PLEASE STAY AWAY I AM NOW REPORTING THEM
YOU REPLIED TO REVIEW IN LESS THEN AN HOUR BUT HAVE NOT REPLIED TO MY EMAILS SINCE YESTERDAY WHERE IS MY MONEY YOU THIEFS !!!
31 de janeiro de 2024
Avaliação não solicitada
Resposta da DT&T
Thank you for your feedback! We appreciate you for taking the time to share your recent experience and we're genuinely sorry to hear about the challenges you've faced. We understand the frustration that can arise when an account is flagged for compliance review.A member our team will get in touch with you to discuss this further.
My experience understanding the process
Elizabeth, the custom service officer was so helpful as she explained how DT&T actually works. She was so patient in her explanation and where I did mot understand the process explained in such a way that it appeared simple. It took time but I have learnt a lot with regards how to send money abroad using DT&T.
17 de janeiro de 2024
Resposta da DT&T
Thank you for your positive review! We are glad to hear that you had a wonderful experience with the staff who assisted you. It is always a pleasure to encounter a team member who go above and beyond to make customers feel valued and supported. Thank you for choosing us and for your continued support.
Excellent service
17 de janeiro de 2024
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Good response from customer service
Good response from customer service. Quick transfer of funds.
11 de dezembro de 2023
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Efficient delivery
14 de janeiro de 2024
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Customer service super
This company is well trusted and realable. So I will tell family and friends to use DT&T
12 de janeiro de 2024
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Kindly refer as many friends via your app and receive €10/£10 reward for each, once they complete a transaction of €500/£500. Thank you and continue enjoying our services.
Quick response time!
6 de janeiro de 2024
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Service excellent
6 de janeiro de 2024
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Resposta da DT&T
Thank you for your kind feedback! We are happy to hear our service exceeded your expectations. We look forward to serving you with the same level of excellence in the future.
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