DT is safe for sending money. Good customer service. Always ready to help and your money is guaranteed 👌. Senders reward is great.
A empresa respondeu
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Veja o que dizem as avaliações
My account gets credited under seconds and instant completion of orders as compared to others who take weeks to complete orders. I am extremely pleased with the reward as well- it motivates me to s... Ver mais
A empresa respondeu
I have been transacting with the company for a long time now and I am very happy with their services. Their customer service is excellent, always friendly and patient and sounds happy to help, just li... Ver mais
A empresa respondeu
I had an issue with sending a family member money due to a problem with their bank account. DT & T promptly contacted me to offer multiple solutions and resolved everything very quickly. I was very im... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
DT & T Corporation allows seamless movement of clients’ money around the world securely and safely while guaranteeing peace of mind.
Informações de contato
Level 8, 1 Canada Square, London, E14 5AA, London, Reino Unido
- 0800 781 4824
- Support@dttcl.com
- www.dttcl.com
4,6
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
DT&T is a great 👍 bank and i would recommend it to anyone who introduced to open an account
DT&T is one of the best bank
6 de junho de 2024
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T
I stopped using DT&T because of the…
I stopped using DT&T because of the rate you offer but I am happy with the rate now
6 de junho de 2024
Resposta da DT&T
Thank you for your positive review! We are delighted to hear you are happy with our rates now. We appreciate your support and look forward to serve you. Thank you for choosing us.
There was a technical difficulty in…
There was a technical difficulty in transferring money for my boyfriend. I had no groceries at home or clean water for 2 days because of what ? And then in the end I didn’t get any compensation or anything just a sorry excuse of an apology 0/10. Might just close the account, because why does it take so long to send and receive money what a joke
3 de junho de 2024
Resposta da DT&T
Thank you for your feedback. We apologize for any inconvenience caused. We will ensure that our customer success team contacts you soon to provide further assistance.
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T
Sterling customer service
Had a great experience with the folks at DT& T. I sent them an email to query a transaction id initiated on the app. Not only was their response super fast; it was courteous and warm hearted too. I can’t thank the lady who took my call enough,. The icing on the cake was that my request had already been carried out and I had been looking in the wrong place for verification. Sterling company! Thank you E! You know who you are!
28 de maio de 2024
Avaliação não solicitada
Resposta da DT&T
Thank you for your kind review! We're happy to hear that you were pleased with our service and staff! Our support team does their best always to ensure that our customers are well served and satisfied to their expectations. We're happy to hear that you are pleased with everything. Thank you for choosing DT&T always.
Require Too Much Personal Information
Sent high-resolution photos direct from my phone of my passport and a UK Bank statement. They now request another form of ID and another proof of address.
Never had this with another bank or finance app from the Play Store.
They also ask for a minimum of FIVE personal questions to be answered from a list of TWENTY. Imagine if they had a data breach.
25 de maio de 2024
Avaliação não solicitada
Resposta da DT&T
Thank you for your review. Kindly send us your contact details (email address) to support@dttcl.com. This will help us reach out to you and discuss further regarding any issue you are facing on your end and assist further.
Esther at Dt and was very patience and…
Esther at Dt and was very patience and went the extra mile to ensure excellent service....I will definitely use this service again.Thank you!
25 de maio de 2024
Avaliação não solicitada
Resposta da DT&T
Thank you for your review! We're happy to hear that you like our service and staff! Our support team does their best always to ensure that our customers are well served and satisfied with our services. We're happy to hear that you are pleased with them. Thank you for choosing DT&T always.
My experience is mostly the convenience…
My experience is mostly the convenience and fast processing of transactions. I could do remittances at any time 24 hours a day with a considerably lower rate of commission charges. Am also inclined to think that the exchange rates are competitive in comparison.
17 de maio de 2024
Avaliação não solicitada
Resposta da DT&T
Thank you so much for sharing your positive experience with us! Ensuring a smooth, hassle-free services with competitive rates experience for our users is always our priority.We thank you for choosing us to be your service provider.
I'm sure DT&T does understand how…
I'm sure DT&T does understand how valuable "Risper" is to the company in terms of seriously helping the customers, She knows what she's doing. I got very much impressed by the way she handled my precarious situation and really brought it to a happy conclusions on both sides. More grease to your elbow "Risper".
14 de maio de 2024
Avaliação não solicitada
Resposta da DT&T
Thank you for your review! We're happy to hear that you like our service and staff! Our support team does their best always to ensure that our customers are well served and satisfied with our services. We're happy to hear that you are pleased with them. Thank you for choosing DT&T.
Good customer services
Good customer services. When l was struggling to log in due to some changes in the app. I was guided on how to get back into my account. I was pleased with the whole experience.
13 de maio de 2024
Resposta da DT&T
Thank you so much for sharing your positive experience with us! We are delighted to hear that our customer service team was able to assist you effectively during your login issue. Ensuring a smooth and hassle-free experience for our users is always our priority. If you ever need further assistance in the future please, please don't hesitate to reach out. Thank you for choosing us.
promt response to call and email
7 de maio de 2024
Resposta da DT&T
Thank you for your positive review! We are delighted to hear about your experience. Looking forward to serving you again.
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T
This bank is extremely good never have…
This bank is extremely good never have any issues apart from recently I have had payments from family but they keep going on hold. Not sure if there is a issue there side I will happily change to 5 starts but since yesterday I’ve had no access to any of my payments not sure if someone can help me as I’d be extremely grateful as calls aren’t working messenger and emails aren’t being responded to
11 de abril de 2024
Avaliação não solicitada
Resposta da DT&T
Thank you for your review. As a regulated company, we prioritize security by reviewing all our customers transactions. Once the department involved completes the review, You will be notified immediately. We kindly ask for your patience and understanding. Thank you for choosing us.
Just excellent for me
7 de abril de 2024
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T
I'm really satisfied with Dt&t
I'm really satisfied with Dt&t. it was so fast to send money
And in good rates
2 de abril de 2024
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T
Resposta da DT&T
Thank you for your feedback! We wish to inform you that, DT&T is a regulated company, a firm decision was made to terminate our business association with you. Which an email was sent to inform you during this action. We wish you best of luck.
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
The staff is great
The staff is great, always do their best to assist whenever I call. However, you should work better on money transfer. Severally, we had our money returned back to our bank when it ought to be received by the recipient at the home. Also the friend that introduced me was surprised hearing that it is impossible to use debit card because that’s what he has being using. Generally, there is always difficulty to transfer. The teceipient at home did not receive the money on time.
29 de fevereiro de 2024
Resposta da DT&T
Thank you for your feedback, we appreciate your positive comments about our staff. We apologize for the funds transfer issues. Regarding the debit card concerns, kindly note our current system only accept bank cards with 16 digits, not 20 digits. Please be assured that your security is our top priority inline with commitment, as we do not use third - party card funding to prioritize your safety. Thank you for your understanding and continued support as we work towards providing you with an enhanced and reliable service.
Excellent service
Excellent service, excellent customer service always there to help, good rates and low transfer fees. Best money transfer service
4 de março de 2024
Resposta da DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T
Very safe and very easy to use !!!
3 de março de 2024
Resposta da DT&T
Thank you for your feedback! We are delighted to hear you had an effortless experience with us. Your satisfaction is our top priority and we look forward to serving you always.
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