I went online here to order two different coins and both times I received confirmation in minutes,and they send you a proper respectful warm thank you ,you feel good when your treated well at the end... Ver mais
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Veja o que dizem as avaliações
It took considerable time for the coins to arrive, but I did not know it was 28-days waiting time for the shipment to complete. The service would benefit to share with customers the tracking number f... Ver mais
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Lovely coin and only paid for postage. Have received 10 emails today looking for feedback on my experience. I hope these stop now after this review! *update following reply from Dublin Mint Office*... Ver mais
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I had problems with an order not received. After review from Dublin Mint Office, it was sent out. Customer Service is great! Deliveries take a while, that could be improved. Little less contact would... Ver mais
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Detalhes da empresa
Sobre Dublin Mint Office
Escrito pela empresa
About The Dublin
Mint Office
Gold, Silver and other precious metals have fascinated mankind for many centuries, making coin collecting a popular hobby the world over! We here at The Dublin Mint Office strive to bring the fascinating world of coin collecting to both existing and new collectors.
As Ireland’s leading coin specialist, we are committed to providing a wide range of coins from ancient, to modern, originating from many countries across the world – giving you the chance to hold history in your hands!
Visit Our Website Contact Us• Exclusive Access: Our experts visit coin fairs and auctions all over the world, which ensures that our customers are amongst the first to be informed about strictly limited issues and offers - receiving the best quality coins, and guaranteeing customers the best opportunities and most convenient way of collecting.
• Expertise and Guidance: Benefit from our deep understanding of numismatics. Our specialists are here to provide insights and advice on building a meaningful collection whether you’re an avid numismatist or just starting your coin collecting journey.
• Community Engagement: Join a thriving community of like-minded enthusiasts. Participate in events and discussions that celebrate the art and history of coin collecting.
Frequently Asked QuestionsWhen you collect with The Dublin Mint Office we will keep you regularly updated on the most important coin issues. We work closely with Mints and Issuing Authorities around the world, and are able to offer you access to limited edition collections and sets that often sell out as soon as they are issued. Whether you prefer to buy your coins individually or decide to use The Dublin Mint Office Collectors' service, our aim is to deliver the best service and the best available coins to our collectors.
Learn & Discover
The Dublin Mint Office Guarantees
Whether it’s a new issue commemorative or a historic gold sovereign, you can be assured that the quality, craftsmanship and authenticity of each individual coin or medal you purchase with us is guaranteed.
At The Dublin Mint Office, we pride ourselves on being able to offer our customers the very best in collectable coins from both the modern and ancient worlds. Equally, we pride ourselves on the quality of each and every item we sell.
Every purchase you make is covered by our 14-day No Quibble Money Back Guarantee. This means that if for any reason you are less than satisfied with any purchase from us you can return it within 14 days and we will offer you a replacement (subject to availability) or a full refund, no questions asked.
Informações de contato
3,6
Bom
197 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant
I absolutely love my medals I am on a disability benefit so can only afford the free medals thank you so much
4 de junho de 2021
Resposta da Dublin Mint Office
Good Afternoon,
Thank you for taking the time to leave us your feedback and review.
Have a wonderful day!
Many Thanks
Charlotte
I am okay with the services
I am okay with the services. They are doing great. I have the goods shipped, I have 2 options on payment, I can make returns in 14 days. You can even to change your minds. Offers are many ways, rarest coins for collections, supplying with documents.
4 de junho de 2021
Resposta da Dublin Mint Office
Good Afternoon,
Thank you for taking the time to leave us your feedback and review.
Have a wonderful day!
Many Thanks
Charlotte
Everything l bought is the finest of…
Everything l bought is the finest of quality and value I look forward to buying more in the future
3 de junho de 2021
Resposta da Dublin Mint Office
Good Afternoon David, We pride ourselves in providing the best possible medals and coins to our customers and I am delighted to hear about your experience when collecting with. Thank you for taking the time to leave us your review and comments.
Have a wonderful day!
Many Thanks
Hannah
Resposta da Dublin Mint Office
Good Afternoon Bernadette, Thank you for taking the time to leave us your review and I am so happy to hear you are loving collecting with us.
Have a wonderful day!
Many Thanks
Hannah
Resposta da Dublin Mint Office
Good Morning Jimbo, I am delighted to hear about your experience with us and thank you for taking the time to leave us your review.
Have a wonderful day!
Many Thanks
Hannah
Staff are extremely knowledgeable and…
Staff are extremely knowledgeable and helpful not much else I can say great experience with them recommend any one to deal with them
3 de junho de 2021
Resposta da Dublin Mint Office
Good Morning Mr Kerr, Thank you for taking the time to leave us your review and share your feedback about your experience while collecting with us.
Have a wonderful day
Many Thanks
Hannah
Order No's: 10142738 and 10142739 from DMO.
On the 4th May last I ordered two lots from DMO, No's: 10142738 and 10142739. I received order 10142738 on the 21st May, I had contacted you by phone requesting both orders be delivered before that date as they were for a birthday present that weekend. I was assured that both orders were in the post! Order No. 10142739 still has not arrived. I sent two emails to DMO on the 28th May and again on the 31st May enquiring about the non-delivery of this order but did not even get the courtesy of a reply. It seems I should have listened to advice and not dealt with DMO.
Kieran Glynn
3 de junho de 2021
Avaliação não solicitada
Resposta da Dublin Mint Office
Good Afternoon Kieran, Thank you for getting in touch. I am sorry to hear your items did not arrive with you in time for the birthday, we do advise our customer when making a purchase to allow 28 days for the items to be dispatched. I would like to investigate where the second item is and also the emails you have sent, I have requested further details via Trustpilot to assist further.
Many Thanks
Hannah
Great service
11 de maio de 2021
Resposta da Dublin Mint Office
Good Morning Christina, Thank you for taking the time to leave us your review and feedback.
Have a wonderful day
Many Thanks
Hannah
It was very straightforward
It was very straightforward, no problems or confusion.
21 de abril de 2021
Avaliação não solicitada
Resposta da Dublin Mint Office
Good Morning Liam, Thank you for taking the time to share your review and feedback.
Have a wonderful day
Many Thanks
Hannah
Everything the dublin mint office is…
Everything the dublin mint office is doing is great . Long may it last
29 de março de 2021
Avaliação não solicitada
Resposta da Dublin Mint Office
Good afternoon Niall, Thank you for talking the time to leave us your review and feedback.
Have a wonderful day!
Many Thanks,
Hannah
Resposta da Dublin Mint Office
Good afternoon, Thank you for taking the time to share your review.
Have a wonderful day!
Many thanks,
Hannah
Fast efficient service
1 de março de 2021
Avaliação não solicitada
Resposta da Dublin Mint Office
Good Afternoon Eamonn, Thank you for taking the time to leave us your review and feedback.
Have a wonderful day.
Many Thanks
Hannah
Easy to use and move around the site
Easy to use website and full of information
26 de fevereiro de 2021
Avaliação não solicitada
Resposta da Dublin Mint Office
Good Morning Patrick, Thank you for taking the time to leave us your review and feedback.
Have a wonderful day
Many Thanks
Hannah
Quick and easy
2 de fevereiro de 2021
Avaliação não solicitada
Resposta da Dublin Mint Office
Good afternoon James, Thank you for taking the time to leave us your review and comments.
Have a wonderful day
Many Thanks,
Hannah
Have bought a few coins at this stage
Have bought a few coins at this stage, website could be easier to navigate, but products are fine
25 de janeiro de 2021
Avaliação não solicitada
Resposta da Dublin Mint Office
Good Afternoon John, Thank you for taking the time to share your comments and feedback, I will share your feedback with the relevant department to look into.
Have a wonderful day.
Many Thanks
Hannah
Excellent Service and the staff on the…
Excellent Service and the staff on the helplines are brilliant
19 de janeiro de 2021
Avaliação não solicitada
Resposta da Dublin Mint Office
Good Afternoon Michael, Thank you for taking the time to share your feedback with us.
Have a wonderful day
Many Thanks
Hannah
Couldn't pay online without my Card details being held
I would have liked to have paid online but the website insisted on holding my Card details before it would allow me pay online. I am most disappointed.
7 de janeiro de 2021
Avaliação não solicitada
Resposta da Dublin Mint Office
Good Morning, Thank you for getting back in touch.
I have privately messaged yourself to be able to investigate and assist further.
Kindest Regards
Hannah
Customer Experience
The Dublin Mint Office
Easy process
Lots of information on product and order/payment process.
27 de dezembro de 2020
Avaliação não solicitada
Resposta da Dublin Mint Office
Good Morning Duvee, Thank you for taking the time to leave us your review and comments about the service you have received over the years. I am delighted to hear about your experience.
Have a wonderful day
Kindest Regards
Hannah
The Dublin Mint Office
Resposta da Dublin Mint Office
Hi Isaiah, thank you for taking the time for leaving us a review. We are pleased to hear that you are satisfied with your experience. Best regards, Lowri.
Great service, great proof silver & Gold medals & collections
I have buying off the Dublin mint office for a long while now and I have built up not just collections but also great friendships with most of the staff, if I get a coin or medal and want to return it, it’s no problem, they send a return slip and you just post it back with no obligation, I don’t get hassled into buying what I don’t want.they don’t send out medals / coins I didn’t order, I have bought over 100 medals in single’s & collections and every medal / coin I get is made to the highest proof quality, when I phone the DMO , my call is answered within 30 seconds, the staff like Niamh, Gwen, Shannon ,, Ashley etc are just so helpful, kind, and caring, I can’t thank them enough, I’ll be buying of the DMO for many yrs to come and I can’t wait to continue to add to my collections, I buy from a few mints around the world but the DMO is top of the class,
Thanks to all the staff for giving me such a great service and product
5 star service
John calnan
18 de novembro de 2020
Avaliação não solicitada
Resposta da Dublin Mint Office
Good Morning John, Thank you for taking the time to leave us your review and comments about the service you have received over the years. I am delighted to hear about your experience.
Have a wonderful day
Kindest Regards
Hannah
The Dublin Mint Office
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