I bought this chair for my home office,and it's been a great choice.The high back provides excellent support during long work hours,and the seat is comfortable even after extended use.it looks profess... Ver mais
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Veja o que dizem as avaliações
Cheating Business by DURIAN. I purchased full leather sofa set two years back. Durian delivered me half leather and half fake leather. Now fake leather has started peeling off and tearing off just... Ver mais
Durian is the worst brand in furniture manufacturing market. Specially the Leatherette Sofas made of worst quality China make Leatherette within one year will look like street dog without hair. The so... Ver mais
A empresa respondeu
The shade of color is too dark which is different from one shown on the web site while ordering. It is disappointing that Durian doesn’t buy back its own old furniture or even helps in disposing it of... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Buy branded quality home & office furniture at Durian store. Find the most stylish and affordable sofas, beds, tables, office chairs & desks online. Shop Now!
Informações de contato
Mumbai, Índia
- www.durian.in
2,3
Ruim
283 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Product is good and as per description.
Product is good and as per description.
Installation and delivered as promised.
29 de janeiro de 2021
Resposta da Durian Furniture
Dear Customer,
Thank you so much for your feedback! Your review means a lot to us and we’re really glad you enjoyed the experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thanks for your kind words and we look forward to seeing you again.
Regards
Team Durian
Bad Experience even after spending on higher side.
1st I ordered Durian Chair from pepperfry and I got a manufacturing defect chair. Than again I ordered the same chair directly online from Durian, again I got damaged chair. Than 1st the handle was changed, than there was issue in base, again base was changed and finally than handle which was changed was of different design than other side handle and still it is pending. It's almost 1 month I think one by one parts are changing. Now tell me if you be on my side what you will do. I spent around 10K in Durian because of brand image and what I have got?
25 de janeiro de 2021
Resposta da Durian Furniture
Dear Customer,
We hope that we were able to resolve your concern satisfactorily and deliver the excellent experience we are known for.
We take pride in being able to cater to our customer's needs as much as possible, so we are truly sorry for the inconvenience caused and assure you to provide a better experience in the future.
Thank you for your patience and we hope to see you again.
Regards
Team Durian
The quality and comfort is not great
The quality and comfort is not up to the expectations which I was looking from Durian
22 de janeiro de 2021
Resposta da Durian Furniture
Dear Customer,
Thanks for taking the time to share your valuable feedback with us.
I have passed your thoughts on to the team and we will definitely work to include your recommendations.
Thank you again for taking the time to share your experience and we look forward to seeing you again.
Regards
Team Durian
The chair faired very poorly on…
The chair faired very poorly on ergonomics.
I contacted the support team as well but did not hear from them.
Really expected better product and service.
18 de janeiro de 2021
Resposta da Durian Furniture
Dear Customer,
We hope that we were able to resolve your concern satisfactorily and deliver the excellent experience we are known for.
We take pride in being able to cater to our customer's needs as much as possible, so we are truly sorry for the inconvenience caused and assure you to provide a better experience in the future.
Thank you for your patience and we hope to see you again.
Regards
Team Durian
Resposta da Durian Furniture
Dear Customer,
Thank you so much for your feedback! Your review means a lot to us and we’re really glad you enjoyed the experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thanks for your kind words and we look forward to seeing you again.
Regards
Team Durian
Good product
Chose the product after much deliberation and found the height to be lower than advertised. Packing needs to be improved as a part was received broken although replaced while installation. Overall a good product.
4 de janeiro de 2021
Resposta da Durian Furniture
Dear Customer,
Thanks so much for your feedback! We’re really glad you enjoyed the experience and appreciate you taking the time to share your feedback with us.
We've taken your feedback and will definitely work to include your recommendations.
Thank you again for taking the time to share your experience and we look forward to seeing you again.
Regards
Team Durian
Happy with my order and your service
The chair has been delivered and installed. Your service is excellent. And, the chair is ergonomic.
Order ID : D#23088
Rishi Chadha
(M) +91 9986014093
3 de janeiro de 2021
Resposta da Durian Furniture
Dear Customer,
Thank you so much for your feedback! Your review means a lot to us and we’re really glad you enjoyed the experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thanks for your kind words and we look forward to seeing you again.
Regards
Team Durian
Website said installation of chair was…
Website said installation of chair was free. but till now no one came for installation. Product was just couriered. Tried to reach customer care, but no response
28 de dezembro de 2020
Still not rcvd
25 de novembro de 2020
Service is not up to the mark.
20 de novembro de 2020
quality is not upto mark: no trust on durian site
quality is not upto mark. i raised completed about minjar break at armrest rotation section. support from indra nagar called and told me it like that only all chairs have same look. i asked to sent photo of other chairs he said he will send and requested t the issue as closed . the moment i said ok . till now they did not sent any photo of exisits chair till now
19 de novembro de 2020
My product isnt delievered despite…
My product isnt delievered despite weeks and no news.
19 de novembro de 2020
Delayed delivery , No tracking information
While purchasing the delivery date was mentioned as 10-Nov however even after 1 week the product is still not delivered on 17-Nov.
Really bad experience.
No tracking information is provided and there are no updates from the company regarding shipment.
17 de novembro de 2020
Very poor response and unprofessional
Order is still pending, Opt for EMI but couldn’t happen.
17 de novembro de 2020
We have not yet received the product..
We have not yet received the product... How can we judge? Aren't you jumping the guns?
15 de novembro de 2020
Delay delivery and unprofessional attitude of customer care unit
No updates on the delivery status. Tried number of time to reach customer service team. But they always provide same answer that someone from backend team will contact you. But no one bothered to call.
Installation of product is still pending. Seems made wrong decision to opt for durian product.
15 de novembro de 2020
Delivery process is too slow
Delivery process is too slow , a week time to deliver in city like Gurgaon where you have outlets , is just not appreciated
14 de novembro de 2020
online sales experience is horrible and…
online sales experience is horrible and delivery is VERY late.
12 de novembro de 2020
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