E Readerweb Avaliações 

34
O TrustScore é 3 de um total de 5

3,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Onxy Boox Air 3 gekocht via bol.com bij e-mediaweb, een 'tweedekansje'. Het scherm ondervindt een door de fabrikant bevestigd en gekend probleem - vermoedelijk door de vorige gebruiker toegebracht. De... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

ATTENZIONE PRIMA DI ACQUISTARE SU QUESTO SITO!!! Dopo aver emesso l'ordine di acquisto del Boox tab ultra c pro con accessori ed effettuato il dovuto pagamento con carta di credito (pagato 912,48 eur... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ik heb afgelopen week een nieuwe Boox note air 3 gekocht tegen een heel scherpe prijs met gratis magnetische hoes en bijbehorende styles nibs. Woensdag besteld en op Donderdag via PostNL netjes op tij... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought a Boox e-reader that was out of stock or had a significant price hike in most other places. The website looks basic, but their customer support was very responsive. Confusingly, my paymen... Ver mais

Detalhes da empresa

  1. Loja de Eletrônicos

Escrito pela empresa

E-readerweb.nl is een gespecialiseerde webwinkel voor E-readers en tablets. Door de jaren heen hebben wij ons toegelegd op e-readers en tablets van Onyx BOOX, een van de pioniers op het gebied van E-Ink-apparaten in de wereldwijde markt. Wij leveren direct uit voorraad, waardoor bestellingen zeer snel worden verzonden. In de meeste gevallen wordt je bestelling de volgende werkdag bezorgd. Wij verzenden voornamelijk via PostNL Pakketten, maar afhankelijk van de situatie ook via DHL, GLS of andere vervoerders. Onze kernwaarden Wij staan voor: ✔ Hoogwaardige producten van betrouwbare merken ✔ Snelle en betrouwbare levering ✔ Uitstekende service en ondersteuning Daarnaast bieden wij een breed assortiment aan accessoires voor e-readers en tablets, zoals luxury cases, screenprotectors, SD-geheugenkaarten, leeslampjes en USB-adapters. E-readerweb.nl is officieel importeur van Onyx BOOX e-readers en tablets. Afhalen & Betalen Wij hebben geen fysieke winkel, maar verzending is wereldwijd mogelijk. Afhalen kan op afspraak. Voor een veilige en gemakkelijke betaling ondersteunen wij de meest gangbare betaalmethoden, waaronder iDEAL, creditcard, PayPal en bankoverschrijving. Contante betaling is ook mogelijk. Over E-readerweb.nl E-readerweb.nl is onderdeel van E-mediaweb.nl B.V., een ervaren en ambitieuze speler op de e-commerce markt sinds 2009.


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

34 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,1

Todas as avaliações

(34)

11 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Bought a Boox reader I was unable to find anywhere else

Bought a Boox e-reader that was out of stock or had a significant price hike in most other places.

The website looks basic, but their customer support was very responsive. Confusingly, my payment initially went through even though the website did not have the device in stock at the moment. More inventory arrived a few days later, and the device ended up arriving without issue.

Was initially hesitant to trust them with a +€800 order, but would gladly do so again.

9 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Zeer goede service

Zeer goede service. Ik moest een product retour sturen en dit is netjes opgepakt. Goed contact/ duidelijke communicatie.

12 de dezembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Lex did what he had to do to solve an unfortunate situation with the courier

EDIT
This is a revised version of my 1-star review, after successfully agreeing with the seller a full refund of my purchase of a Boox Note Air 4C.
Things did not start well because PostNL decided to bide their time before actually shipping the parcel they had been keeping in their warehouse for 15 days after receiving it from the seller. Initially it did not look like I was getting much help (or at all) to expedite things with the courier, which was the reason of my negative review.
After such a long period of time of this delicate piece of software being maybe moved around in a warehouse, maybe not safely enough, I informed Lex (the guy running the business) I would reject the delivery if shipment actually resumed, which it finally did.
Lex won me over by understanding my position, and accepting to arrange a full refund the moment I would be able to prove the rejection of the delivery. Now that the refund is done, everything is ok, and there is no reason to leave such a bad review here.
The reason why this is not a 5-star review is that the way things went did not let me evaluate the NA4C I purchased from Lex.

22 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Seamless Buying Experience

I recently purchased the Onyx Boox Go 10.3 tablet from this store, and my experience has been outstanding from start to finish. The staff took the time to answer all my questions (namely, about shipping to Portugal and the expected arrival time). The purchase process was smooth, with efficient service and clear communication.
The tablet was delivered in pristine condition, and I've been thoroughly impressed with its performance for reading and note-taking.
I highly recommend this shop for its professionalism, excellent product selection, and customer-focused approach. This will definitely be my go-to place for any future Onyx Boox purchases.

15 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered a Boox (€600,-) with a broken…

Ordered a Boox (€600,-) with a broken screen when delivered. Contacted the owner and he said that it was my fault. Tried everything to reach him and in no way he offered a solution.

He didn't respond on whatsapp nor by telephone. I only got standard copy paste replies per email saying it was my fault and that he can't do anything to help me.

I felt betrayed, never order anything at this company.
0% Service
0% Empathy
100% Scam

21 de outubro de 2023
Avaliação não solicitada
logotipo da E Readerweb

Resposta da E Readerweb

We were quite shocked by this review and can hardly imagine that it pertains to us. However, we take full responsibility if this is indeed something we didn’t handle correctly. Could it be that the purchase was made from another company? We would be very sorry if we did not provide you with proper support.

We also don’t use WhatsApp for communication, so we're wondering which WhatsApp account your questions were sent to. Could you please provide us with an order number so we can look into the case and offer you further assistance?

We hope you’re open to discussing this with us, as we currently have no clear idea what this is about. Thank you in advance.

Avaliado com 5 de um total de 5 estrelas

One of the best support

That's an updated review. Initially, the score was much lower.
My problem was more related to the delivery than with E Readerweb.
These are the updates: they offer excellent prices with a slightly longer-than-usual delivery. The delivery delays (which can be weeks, almost a month in time) depend on their chosen delivery partner (Post NL) and affect only one (maybe a few) country. They are working on some notifications about it on their website.
The company is highly recommended and to be honest the best regarding prices for Boox devices in Europe (but check the delivery delays on the Post NL site first as it's not something e readerweb can manage)
The big pro is their customer support. They are very responsible, even over weekends, and they really try to find a solution. My case was a bit different, but it would be a sweeping generalisation to say it will happen for everyone or anyone.
The only thing i would recommend to ereaderweb is to have a secondary (even pricier) courier option available (like dod,ups,gls,fastway,etc) for the customers who would pay a bit higher price for much quicker delivery. But once again, the delays are not something ereaderweb can manage,it’s purely depends on the postal service.
But ereaderweb is nothing but a very highly recommended company especially for Boox devices. And their support is one of the best i ever saw.

31 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Heb een onlangs een boox note air3c…

Heb een onlangs een boox note air3c gekocht via deze site. Na eerst alles over dit apperaat te hebben uitgezocht en vervolgens te hebben gekeken waar ik hem het beste kon aanschaffen, kwam ik dus uit op deze site. Naast het feit dat er bij deze website een gratis hoes en gratis extra stylus pen nibs werden gegeven, was de levertijd snel en goed en de service uitstekend. Miste nl nog een extra bestelling en binnen een dag werd dat naar mij opgestuurd. Heel fijn begeleid met een vriendelijke mail. Op de site staan ook goede reviews van hun producten en goede instructies over hoe je het beste uit de verkochte apperaten kan halen. Dus goedkoper, vriendelijk, en snel. Wat wil je nog meer.

12 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Boox note air3

Ik heb afgelopen week een nieuwe Boox note air 3 gekocht tegen een heel scherpe prijs met gratis magnetische hoes en bijbehorende styles nibs. Woensdag besteld en op Donderdag via PostNL netjes op tijd gekregen in een stevige doos. Alles werkt en ik ben er blij mee. Bedankt e-raederweb voor de goede en snelle service!

29 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Smooth experience - Retro website

I recently purchased a BOOX Air 3, and the entire experience exceeded my expectations. Despite initial reservations about the website's outdated appearance, I found reassurance in the positive reviews on Trustpilot before making my purchase. The ordering process was seamless, and my item arrived promptly. Overall, I couldn't be happier with my decision to buy from them. I definitely recommend this website and will buy again in the future.
Note to the owner: A facelift to the website would be great!

4 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Nibs to Onyx stylus

I needed new nibs to the stylus for my Onyx book Air 3C. No shop in Sweden offer replacement nibs, they were out of stock at Amazon and Onyx EU shop doesn't deliver to Sweden. According to Onyx I would have to order from Onyx shop in Hong Kong. Luckily, I found the nibs at e readerweb and they were delivered to Sweden in one week.

11 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mooie producten en een prima service

Vorige week heb ik bij e-readerweb.nl een prachtige Onyx Boox Tab Ultra C Pro tablet gekocht.
Aanvankelijk had ik wat problemen met het draadloos verbinden van de tablet, die e-readerweb.nl me deskundig geholpen heeft om op te lossen.
Ook een omissie die ik gemaakt had in mijn oorspronkelijke bestelling hebben ze soepel hersteld.
Zowel de Onyx tablet als de winkel e-readerweb kan ik dan ook van harte aanbevelen!

9 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Legit shop in NL highly recommended

I was hesitant to buy from this site as the website is basic. Eventually I jumped in. The business is run by Lex, an actual real human who is quite responsive to emails. The product arrived with no hassle. I had a problem with my purchase, contacted Lex and he resolved the problem. All things considered, a decent business, I definitely recommend these guys and I will buy from them again. I'd recommend they upgrade their website, it's perfectly functional, it just doesn't inspire confidence!

2 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Back to the '90

Site looks like something from 1997, with layout and offers similar to various clickbait sites. Still, I tracked them to bol.com which gave some assurance it is legit.
4 days later, ordered ereader arrived with all the extras. With a 500€+ order I had my doubts. Overall - good service, works well despite dodgy looks. Recommended👍

24 de outubro de 2023
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais