easyDNS Avaliações 

86
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Thanks a lot, Tim for taking the time to get me started with the service and ongoing support I doubt that I would still be in business without you. Best Regards clive

Avaliado com 5 de um total de 5 estrelas

We've been with easyDNS for 12+years for our business domains, email and website and have NEVER had a problem, which is unheard of in today's world. Their LIVE support team is uber helpful and top no... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been using EasyDNS services (e-mail and web) for over a decade. Throughout this period, I have never had any issues with reliability or uptime. They offer beyond fair pricing, in-house support (e... Ver mais

Avaliado com 2 de um total de 5 estrelas

Canadian registrar, but charges USD. That's not very Canadian is it? Update: Appreciate the reply but easyDNS's .com cost is USD $19.50 or $27 with domain privacy, which turn out to be around CAD $... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Eletrônicos e Tecnologia

Informação fornecida por fontes externas variadas

easyDNS Technologies Inc. is a Canadian Internet service provider which supplies DNS and web hosting services and operates a mail server called EasyMail.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

86 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

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4,5

Todas as avaliações

(86)

4 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Best in class

I have been an easyDNS customer for decades. Always great service. They actually have people who answer the phones and help you in real time. I routinely recommend the company to all my friends and colleagues. Wish more companies tried a little more to emulate easyDNS's example.

18 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service and performance

I started using easyDNS fifteen or twenty years ago. They have excellent service and extremely high availability. I cant remember them ever being down. When the make mistakes they are open about it and explain what happend, why it happend and what they have done about it. They try to keep one step ahead of the bad-guys and refine their services accordingly. Communications about changes to their services is excellent, just enough information just in time and no more. Keep up the good work!

18 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just peruse the easyDNS website and…

Just peruse the easyDNS website and you'll realize they are an honorable and competent company with principles. I've been doing business with them for over 10 years with nary a problem.

17 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy user

I've used EasyDNS for (I think) ~25 years since my last dynamic DNS provider mysteriously evaporated. As others have said... it just works. I've mostly used the DNS service with the registration of two .ca domain names with a couple of subdomains. In addition, I use their dynamic DNS service to find my home site since my ISP does not guarantee a fixed IP address.

17 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

i can tell you first hand to ignorI have been a happy customer for probably 20 years.e the…

I can tell you first hand to ignore the negative ratings, They have to be someone with a grudge. The customer service is outstanding. The owner/CEO is hard working and honest. He has personally reached out to help me achieve my goals when I got in over my head. They do an outstanding job keeping their part of the internet world safe from malicious actors.

17 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy easyDNS users for over two decades

I've been using easyDNS for over 20 years to host personal domains for myself, my friends, and my businesses. Currently I'm hosting two dozen domains. Over the years, while just about everything on the Internet has become enshittified, easyDNS has remained easy to use, laser focused on what they do well, reasonably priced, and generally rock solid. I wanted to add my .02 after seeing a couple of bad reviews. My experience with easyDNS has been nothing but positive. I even read the AxisOfEasy newsletter which is actually interesting and informative. I recommend this service to colleagues without reservation.

17 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I've been a happy easyDNS customer…

I've been a happy easyDNS customer since sometime in 2013. I've used their DNS and email services, and found their knowledge base super-helpful for configuring my sites.

I particularly chose them when I heard that their corporate policy is to only shut down one of their customer's sites if they receive an order from a Canadian judge: I believe upholding due process is super important, unlike a large American DNS company that cancels politically incorrect sites just on the basis of letters from law enforcement asking for it. Rule of law matters, and I appreciate easyDNS's commitment to free speech and legal operations.

17 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top Company

I've been an easyDNS customer now for probably close to 10 years, for multiple domain names. The company lives up to its name - easy. Everything I need to do through my domains is easy to do. As well the support is excellent and the prices competitive. I will most likely still be an easyDNS customer another 10 years from now. Very highly recommend!

17 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First rate service

Having EasyDNS host for us has been a very positive experience. Services have been easy to configure, and where we've needed tech support it has been prompt and to the point. Wish more companies were as easy to deal with!

17 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service at a reasonable price

EasyDNS provides exactly what they promise with a great, easy to use and highly reliable web interface, at a very affordable price. We've been using their service for 10 years now and we have no intention of moving!

16 de agosto de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Impossible to leave easyDNS

Edit: They did finally resolve the issue after multiple attempts to contact them and apparently the previous owner of the domain had set the WhoIs info incorrectly so that wasn't their fault.

- original review -

EasyDNS makes it insanely difficult to transfer your domain away from them. The worst part is, there is a security vulnerability where they are sending the Auth Code to transfer my domain to some other email, meaning some random person could steal my domain name.

I have 3 tickets open with customer support and have not gotten any responses in 2 weeks. Please help.

13 de agosto de 2024
Avaliação não solicitada
logotipo da easyDNS

Resposta da easyDNS

This one stumped us for a couple of hours.

The root cause for your issue in getting your auth-code was an invalid or defunct admin email contact address.

Not good when it happens, and we caution against it in numerous places in our guidebook "Never Lose Your Domain Name Again"... but it does occur and it is recoverable.

To be clear: at no point are auth codes sent to "other, random people" - they are sent ONLY to the admin email contact attached to the domain name, which can be a problem when that address is unreachable or defunct.

By the time your comment here was reviewed internally today, you had already opened another ticket and the agent was able to update your email and get you your auth code.

The mystery is: what happened to the prior tickets? At first we couldn't find any.

We eventually found them, and it looks like somehow these were routed to a non-support queue (they went to sales, not support, we don't know why yet)

To compound the mystery, they were never re-assigned to support - we can only surmise they were not seen there either.

We think this was an internal filtering issue which we will be looking at.

Sorry for the difficulty, you now have your auth code and you should be good to go.

Avaliado com 5 de um total de 5 estrelas

I have been using them for many years

I have been using them for many years. On the rare occasions that I needed tech support (usually because of some great new feature that Google had implemented!), they were extremely quick and competent.

9 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

EasyDNS and EasyMail are great.

EasyDNS and EasyMail have been my provider for 14 years. Their user interface is fairly intuitive given the nature of the complexity of the many options they provide. Other than adding various email accounts and working with SPAM settings there is really not much to do after the initial setup. Everything just works and keeps on working.

17 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product, great service, great price!

Been working with them for MANY years and moved many companies to them. Every time service was TOP TIER.

Honestly i just wish other companies would follow their model. Great product, great service, great price! WIN-WIN-WIN!

12 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Using EasyDNS for over 10 years, very happy customer!

I've been using EasyDNS services (e-mail and web) for over a decade. Throughout this period, I have never had any issues with reliability or uptime. They offer beyond fair pricing, in-house support (even via telephone!) and are constantly refining their offerings. If you're looking for a new provider, definitely give these folks a try!

17 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Long time satisfied customer

I’ve been an easyDNS customer for many years and have always been very pleased with the service. When I need help with some complicated bit of configuration I always receive a quick and helpful response. Highly recommended!

17 de agosto de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Easydns for years…

I have been using Easydns for many years now and they have always been reliable. The Tech Support experience has been excellent on the few occasions that I have needed it.

17 de agosto de 2024
Avaliação não solicitada

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