Edmunds Clarke Limited Avaliações 

54
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Just had a media unit delivered. Very pleased with it, solid and robust piece of furniture. Thoroughly recommend this company.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Received my hallway storage unit yesterday. A really lovely piece of furniture that looks fabulous, is of great quality and tidies away the many shoes and coats in our busy household. The delivery g... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Very quick and easy service but unfortunately the wrong item was sent. However the Customer Service was excellent and resolved the issue extremely quickly, above and beyond.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Beautiful solid oak table, well made and designed. Amazing customer services, both friendly and professional. Ordered the Melford Solid Oak Oval X Leg table for our kitchen on Wednesday and it was del... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis

Escrito pela empresa

Based in the historic market town of Bury St Edmunds in the heart of Suffolk, we have everything under one roof. Our offices, a fabulous showroom, and our warehouse crammed full of stock. We deliver across the UK (and beyond, should you wish!) and pride ourselves on providing a fast and friendly service. Since starting in 1977 we have grown to become one of East Anglia’s finest furniture shops. Our showroom is open 9am-5pm Monday – Saturday and 10am-4pm Sundays. You can browse and buy any items in our portfolio online 24/7.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

54 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(54)

4 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

TV media unit

Just had a media unit delivered. Very pleased with it, solid and robust piece of furniture. Thoroughly recommend this company.

18 de junho de 2026
Avaliação não solicitada
logotipo da Edmunds Clarke Limited

Resposta da Edmunds Clarke Limited

Thank you so much for your lovely feedback. We are pleased to hear you love your TV media unit. Enjoy! 🌟 Team EC

Avaliado com 5 de um total de 5 estrelas

A superb customer experience and finest quality furniture – more than highly recommended

After we moved house, we needed some low height wardrobes to fit in an eaves room. These seem in short supply and those that are available look poor quality. Fortunately, we found Edmunds Clarke who make their own furniture (as well as selling high quality other brands) and have low eaves wardrobes. We ordered two items and within minutes were contacted by the sales team. Our order was confirmed by a human, Sam, (yay) who went through the options we'd requested to ensure the order was placed correctly. It was a made-to-order item so we knew there would be a small time to wait but we were kept informed throughout the process.

I also discussed options for a chest of drawers as I'd seen some on the site but none quite matched the size or style required. Sam was able to provide a price for a bespoke item that would match the wardrobes on order and, given it was build-to-order/made-to-measure, it was an excellent price so this was added to the order.

As the order was finished, we were contacted by EC to discuss delivery – the choice was a delivery and some self assembly or "white glove" delivery where two of the team members would deliver and assemble for us. We went for this option as I had no desire to mess up the craftsmanship of the items! EC are Norfolk and we are in Cornwall but the delivery service was prompt – the team members arrived by 8am and the items were installed by 9:30 (with breaks for tea and breakfast which only seemed fair!)

The quality of the items purchased is excellent. The craftsmanship and attention to detail in these bespoke items is clear and we are exceptionally delighted to have found EC and will be using them for our furniture from now on.

The quality of the customer service matches the items – throughout the process, the team were superb and being able to offer the bespoke chest of drawers to match the wardrobes was fantastic. The team who delivered and installed the items were polite, friendly and careful to ensure the install was correct and exactly as we wanted.

I believe it is a family-run company and this shows in the care and attention in all aspects of the business. The quality of the work is second to none and the experience of dealing with EC was so much better than a generic online store.

We have no hesitation in recommending EC to anyone who is looking for excellent furniture at competitive prices backed by customer service that is genuinely personal. This is the difference between a company who cares and those who are just box shifters.

9 de outubro de 2025
Avaliação não solicitada
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Resposta da Edmunds Clarke Limited

Wow Jimbo - What a glowing review! :-)
Thank you so much for taking the time to give us such a detailed review. We really appreciate all the feedback and are so glad to hear that everything went to plan and you would recommend us.
We are indeed a family run company and wouldn't be here if it were not for the support and trust from customers such as yourself.
We look forward to being of service again in the future!
Team EC

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service Thoroughout.

We've a high regard for all the members of the team that we met at Edmunds Clarke Limited. Our initial email enquiries were dealt with very efficiently and the samples that we requested arrived promptly through the post. In the end, we decided to visit the showroom to ensure the quality of the items of furniture. Sam was there to greet us and talk us through the items we were there to look at. He was very approachable and informative, but gave us time and space to consider our purchases. Having placed our order with Sam, he gave us a realistic idea of when it would be ready for dispatch. To our great surprise the complete order was safely delivered earlier than expected and was carefully put in situ by Pete and Nigel. Once again thanks for your endeavour. We shall cherish our new furniture.  

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Edmunds Clarke Limited

Resposta da Edmunds Clarke Limited

Thanks for your glowing review Ian!
It's lovely to hear that you are happy with our products and service - its really appreciated as a small company.
Enjoy your new furniture and we look forward to seeing you again in the future.
Team EC

Avaliado com 5 de um total de 5 estrelas

Fantastic furniture and excellent purchasing experience

Thoroughly enjoyed our experience fo buying bedroom furniture from Edmunds Clarke. We called in a few weeks ago prior to moving house just for ideas and saw lots we liked so after unsuccessfully looking around for anything else we liked elsewhere, we returned just after moving in. We had excellent customer service in store, lovely friendly staff, really knowledgeable about their products and stock, and bought some really lovely pieces which were delivered and installed (including making up wardrobes in situ) within a couple of days. Couldn't be happier with our purchases, thank you.

27 de novembro de 2025
Avaliação não solicitada
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Resposta da Edmunds Clarke Limited

Thank you Jacky for taking the time to leave such lovely feedback, as a small family run business really appreciate it 🤗. It is lovely to hear that you are loving your furniture. We look forward to seeing you again soon. Team EC

Avaliado com 5 de um total de 5 estrelas

Received my hallway storage unit…

Received my hallway storage unit yesterday. A really lovely piece of furniture that looks fabulous, is of great quality and tidies away the many shoes and coats in our busy household.
The delivery guys were particularly great. Really efficient and helpful. The unit was assembled and in situ within 20 minutes. Would highly recommend.
John from Nazeing, Essex

17 de abril de 2025
Avaliação não solicitada
logotipo da Edmunds Clarke Limited

Resposta da Edmunds Clarke Limited

Thanks for your great review John! We are so glad you love your new hallway unit and the delivery went well. As a small family run business, it means a lot to us to receive such good feedback.
Team EC

Avaliado com 5 de um total de 5 estrelas

Beautiful solid oak table

Beautiful solid oak table, well made and designed. Amazing customer services, both friendly and professional. Ordered the Melford Solid Oak Oval X Leg table for our kitchen on Wednesday and it was delivered the next day. Couldn't ask for more. Highly recommend Edmunds Clarke Ltd.

10 de abril de 2025
Avaliação não solicitada
logotipo da Edmunds Clarke Limited

Resposta da Edmunds Clarke Limited

Thanks for your great review Ian. We really appreciate it and hope you enjoy your new table!
Team EC

Avaliado com 5 de um total de 5 estrelas

5 star customer service and quality furniture

We have bought furniture from Edmunds and Clarke before so we knew the customer service and quality of the furniture is 5 star. Where else would we go. I bought a headboard which was specially made, a bedside cabinet and a cabinet for my Mums bathroom. I would so recommend Edmunds and Clarke..if you want good old fashion customer service and first class workmanship, this is the place to go.

25 de fevereiro de 2025
Avaliação não solicitada
logotipo da Edmunds Clarke Limited

Resposta da Edmunds Clarke Limited

Thank you for your lovely review Virginia. As a small family run business we really do appreciate your comments. 😊We look forward to seeing you again. Sarah @ Team EC

Avaliado com 5 de um total de 5 estrelas

Great price and service

Great price and service, highly recommend

19 de junho de 2024
logotipo da Edmunds Clarke Limited

Resposta da Edmunds Clarke Limited

Good morning Bruce, thank you for your lovely review, as a small family business we really do appreciate your feedback

Avaliado com 5 de um total de 5 estrelas

Good quality product and excellent…

Good quality product and excellent delivery service

18 de junho de 2024
logotipo da Edmunds Clarke Limited

Resposta da Edmunds Clarke Limited

Thank you Brian, for your glowing review! We really appreciate your feedback and custom.
Team EC

Avaliado com 5 de um total de 5 estrelas

Happy Customer

Great design and quality. Good customer service. Happy with my purchase looks good in the house.

23 de março de 2024
logotipo da Edmunds Clarke Limited

Resposta da Edmunds Clarke Limited

Good morning Jamie. Thank you for your lovely review, as a small family run business we are happy to hear you are pleased with your drinks sideboard. It is certainly a lovely piece! Team EC 🙌

Avaliado com 5 de um total de 5 estrelas

Excellent Overall

Very helpful staff. High quality product. Packaging was very substantial, thereby preventing damage in transit.

9 de abril de 2024
logotipo da Edmunds Clarke Limited

Resposta da Edmunds Clarke Limited

Good morning Ian. Thank you for your lovely feedback, we are happy to hear you love your mirror and it got to you safe and sound :-) Team EC

Avaliado com 5 de um total de 5 estrelas

Amazing services from the team at…

An amazing service from the team at Edmunds. Their furniture is beautiful and when I needed a bespoke addition there was no problem at all. I even changed colour - again no problem. Thank you!

18 de março de 2024
logotipo da Edmunds Clarke Limited

Resposta da Edmunds Clarke Limited

Good morning Lydia. Thank you so much for your lovely feedback. It's lovely to hear you are happy with your furniture. We look forward to seeing you again soon. Team EC

Avaliado com 4 de um total de 5 estrelas

Great dresser

Very pleased with my new dresser. Fantastic quality it is and looks very well made.
Slight issue with a couple of shelves not being the right size, but this was sorted out.

20 de fevereiro de 2024
logotipo da Edmunds Clarke Limited

Resposta da Edmunds Clarke Limited

Good morning, thank you for you lovely feedback and that we sorted your shelves too. We look forward to seeing you soon. Team EC

Avaliado com 5 de um total de 5 estrelas

Excellent customer services

Excellent customer services. Good communication. Very reactive staff. I highly recommend this company.

21 de fevereiro de 2024
logotipo da Edmunds Clarke Limited

Resposta da Edmunds Clarke Limited

Thank you so much for your lovely review Catharine. As a small business it really does mean a lot! Team EC ☺️

Avaliado com 5 de um total de 5 estrelas

I love my new filing cabinet and the…

I love my new filing cabinet and the guys who delivered were very helpful

23 de janeiro de 2024
logotipo da Edmunds Clarke Limited

Resposta da Edmunds Clarke Limited

Thank you Penny for your lovely review, we are so pleased you love your filing cabinet. We look forward to seeing you again soon. Team EC :-)

Avaliado com 5 de um total de 5 estrelas

Product exactly as described

Product exactly as described. Friendly helpful staff. Delivery on time.

2 de janeiro de 2024
logotipo da Edmunds Clarke Limited

Resposta da Edmunds Clarke Limited

Thank you Jennifer for your lovely feedback. As a small family run business it means a lot to us. We look forward to seeing you again.
Team EC

Avaliado com 5 de um total de 5 estrelas

Great service - happy to recommend

We ordered two pieces of furniture over the phone. These were despatched promptly and delivered on the agreed date. All was fine with the furniture. Overall a pleasure to deal with this company.

14 de novembro de 2023
logotipo da Edmunds Clarke Limited

Resposta da Edmunds Clarke Limited

Thanks for your positive review Jim!
As a small independent retailer we really appreciate the feedback and are glad you love your new furniture.
We hope to deal with you again in the future.
Team EC

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Very helpful on the telephone, well packaged and fast delivery.

5 de fevereiro de 2024
Avaliação não solicitada
logotipo da Edmunds Clarke Limited

Resposta da Edmunds Clarke Limited

Hello Terry, thank you for taking the time to leave your lovely feedback, as a small family run business we really do appreciate it. Have a great weekend. Sarah @ Team EC 😊

Avaliado com 5 de um total de 5 estrelas

Simply the best

We visited the showroom in October 2023 to look at the Dorset range in the rustic oak finish. The saleslady was very helpful, friendly and not at all pushy and we placed the order for new bedroom furniture there and then.

How different to those aircraft hanger furniture businesses. They don't make customers a cup of tea.

Delivery went very smoothly, and I couldn't be happier with the furniture and with the overall service I received. Everyone was so helpful and flexible when I had to delay delivery.

I would happily use Edmunds and Clarke again, they are simply excellent, and excellence takes work and commitment. I'd give 10 stars if I could. Than you so much.

9 de janeiro de 2024
Avaliação não solicitada
logotipo da Edmunds Clarke Limited

Resposta da Edmunds Clarke Limited

Thanks for your lovely review Ruth. We are so glad to hear that you are happy with both our products and service. We remain fiercely independent and will always put customers first. It puts a big smile on our faces when we read reviews like yours - thank you!
Team EC

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