Ordered on 15th July a Ralph Lauren pair. Received an order confirmation email saying I'd receive a dispatch email shortly. 27th July still nothing (!), so I had to call them. First operator didn't sp... Ver mais
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Ordered on 15th July a Ralph Lauren pair. Received an order confirmation email saying I'd receive a dispatch email shortly. 27th July still nothing (!), so I had to call them. First operator didn't sp... Ver mais
A empresa respondeu
Have bought from Edel-Oprics several times. Cheapest online for the sunglasses I wanted. Free delivery, bought one day, arrived the next. Securely packaged. Absolutely love the sunglasses. Come comple... Ver mais
I don't buy new very often, in fact very rarely. However, when I do I have a very select group of trusted retailers I buy from; based on value, quality and after service. Edel Optics is on that list... Ver mais
Wow !! What a prices ! I have chosen edel-optics as they had exactly same sunglasses I purchased 2 years ago from different website for over 100£ and I really wanted same glasses and only on edel opti... Ver mais
Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!
Nobistor 16, 22767, Hamburg, Alemanha
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Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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I recently ordered prescription sunglasses from Edeloptics and I am very satisfied my purchase.
I have been searching for a pair of stylish (but unpretentious!) sunglasses for a while, so decided to give a go to the Polaroid PLD 2086/S 086 UC 47 model. They did a great job getting hold of the model I wanted (which was out of stock in first instance) and in getting my glasses delivered to my doorstep, just on time for the Cambridge Folk Festival.
This was my first-time ordering prescription glasses online, so I was hesitant of not using the services of my usual opticians. Thankfully, the experience turned to be genuinely smooth. It was very easy to choose my preferred lenses and provide my eyesight prescription details. I have now received my sunglasses and I am pleased to say that my vision is as clear as expected.
I was somehow sceptical about the value for money that is offered by this company, but the sunglasses look great on me and the quality of the prescription lenses is on par to that of my daily glasses. I am as happy as Larry.
Spoke to lovely chaps at Customer Support, by the way!
I've been a customer for at least 10 years and never had any problem with my orders including delivery, only aspect that they should improve is their website which needs a major update in my opinion.
Outside of being an old and happy customer I would love to work for this company 🤗
Competitively priced and great service.
I'm a very happy first time customer 😊
Thank you
Excellent sunglasses, delivered very quickly.Second purchase from Edel Optics,very pleased.Great service.
Great prices, excellent service, delivery quicker than suggested and love the glasses. Thank you
Would have been 5 stars but they took longer than I expected to arrive. Good price and lovely sunglasses.
Awful! I ordered a pair of glasses and was advised on the website it would take a month. A couple of weeks later the order hadn’t progressed so I emailed and asked if there was a problem and if I needed to change my order - I was told there wasn’t a problem and changing my order wouldn’t be any quicker. Just followed up again as still no progress on the order, to be told they can’t get the frame as it’s been discontinued. After a month! Awful. Demanded a refund.
Edit: Just downgraded to 1 star as they couldn’t even apologise!

Resposta da edel-optics.co.uk
As always, great service, great communication. Fast, efficient and informative. Delivery is always as advised. Massive range to choose from as well. Would definitely recommend and have used a few times. Wouldn’t buy glasses anywhere else.
Ordering was easy, discount applied, received within 2 working days and a free gift included in the shipment
Service is very good but the glasses were not up to the usual standard ie no box or paper work just a case in a plastic bag

Resposta da edel-optics.co.uk
Ordered last week and delivered on the day that was mentioned in the correspondence. Love the product chosen and at a very competitive price
Great from start to finish! Cheapest price I could find and fast delivery! Ordered on the Saturday and arrived on the Tuesday. Very happy, thanks 😊
Can’t fault the service. Extremely quick delivery thank you
The best, fast and professional service I ever had. Congratulations
I don't buy new very often, in fact very rarely. However, when I do I have a very select group of trusted retailers I buy from; based on value, quality and after service. Edel Optics is on that list, they provide a service beyond reproach; a service all retailers should bestow upon their customers.
They come with my highest recommendation.
Excellent service and excellent product. Kept me informed of the delivery every step of the way.
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