Banner for Eden Mobility - Doncaster

Eden Mobility - Doncaster Avaliações 

56
O TrustScore é 5 de um total de 5

4,8

Market Place 52, DN1 1NJ Doncaster, England, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The lady who served us was called Michelle she was very attentive helpful and pleasant nothing was too much trouble this was in Doncaster Market place

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Today was our third visit to Eden Mobility. Michelle served us again and she was her usual friendly, knowledgeable & helpful self. She doesn't give the hard sell & listened to our needs & recommended... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our first time looking into mobility scooters and we had found it a little daunting with so many models available. We walked into Eden in Doncaster and were immediately put at ease by Michelle. She we... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service very welcoming would highly recomend going to this shop michelle catered for our every need didnt try to fob us of lovely lady and very patient ty

A empresa respondeu


Detalhes da empresa

  1. Fornecedor de equipamentos para mobilidade

Escrito pela empresa

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Informações de contato

  • Market Place 52, DN1 1NJ, Doncaster, England, Reino Unido

  • 01302 245 082

4,8

Excelente

O TrustScore é 5 de um total de 5

56 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(56)

1.430 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Michelle was very helpful every step of…

Michelle was very helpful every step of the way she is a lovely lady you need to hang on to her with me having learning difficulties Michelle took her time and explained everything very well

21 de novembro de 2025
Avaliação não solicitada
logotipo da Eden Mobility - Doncaster

Resposta da Eden Mobility - Doncaster

Thank you for your kind words and for sharing your experience. We’re so pleased to hear how supportive and patient Michelle was in guiding you every step of the way. Her ability to take the time to explain things clearly and ensure you felt comfortable truly reflects the care we strive to provide. We’ll be sure to pass along your feedback to Michelle—it will mean a great deal to her.
Warm regards,
Eden Mobility

Avaliado com 5 de um total de 5 estrelas

Great customer service.

Great customer service.
Michelle in the Doncaster branch was very helpful and answered all my questions, and happily showed me different options.

17 de novembro de 2025
Avaliação não solicitada
logotipo da Eden Mobility - Doncaster

Resposta da Eden Mobility - Doncaster

Thank you so much for sharing your feedback. We’re delighted to hear that Michelle at our Doncaster branch was able to assist you so thoroughly and show you a range of options. We’ll be sure to pass on your kind words to her — it’s wonderful to know her support made your experience a positive one
Warm regards,
Eden Mobility

Avaliado com 5 de um total de 5 estrelas

Michelle and Dave

Michelle and Dave could not have been more very friendly and helpful . They made the whole experience a pleasure

30 de outubro de 2025
Avaliação não solicitada
logotipo da Eden Mobility - Doncaster

Resposta da Eden Mobility - Doncaster

That’s so lovely to hear — thank you for sharing! Michelle and Dave truly went above and beyond with their friendliness and support. It’s clear they made the whole experience not just smooth, but genuinely enjoyable. Much appreciated!
Warm regards,
Eden Mobility

Avaliado com 5 de um total de 5 estrelas

Michelle at doncaster store near market

When I went into the doncaster store I was met with a lovely lady michelle whom talked me through everything and she was really thoughtful throughout. She showed me the scooter that I was interested in and showed me how it worked. She was very professional in her work she talked me through everything I needed to know. I would totally recommend to all my family n friend to use this store.

1 de outubro de 2025
Avaliação não solicitada
logotipo da Eden Mobility - Doncaster

Resposta da Eden Mobility - Doncaster

We're thrilled to hear that Michelle made such a positive impression during your visit to our Doncaster store. Her thoughtful approach, professionalism, and clear guidance are exactly what we strive for. We're so glad she was able to help you feel confident in your choice. We'll be sure to pass on your lovely feedback—Michelle will be delighted. Thanks again for sharing your experience!
Warm regards,
Eden Mobility

Avaliado com 5 de um total de 5 estrelas

Positive experience.

I visited the Doncaster shop with my Mother in Law as she needed a mobility scooter. We met Dave. Dave knew exactly what my MIL needed. She was able to have a ride on the scooter outside to get a feel of what it’s like to use. Dave explained everything about the scooter, delivery expectations and the paperwork. Dave was friendly, knowledgeable and patient. Although he was busy he always greeted other customers coming in the shop.
The delivery was quick (3 days after buying) and the member of staff who delivered the scooter took time to explain everything. Thanks to all the staff involved with our positive experience.

19 de agosto de 2025
Avaliação não solicitada
logotipo da Eden Mobility - Doncaster

Resposta da Eden Mobility - Doncaster

Hi Emma,
Thank you for your lovely review! We're so pleased Dave was able to help your Mother-in-Law find the right scooter and that the delivery team made everything smooth and easy. We’ll pass your kind words on to the team, they’ll really appreciate it.
Thanks again for choosing Eden Mobility!
Warm regards,
The Eden Mobility Team

Avaliado com 1 de um total de 5 estrelas

My mum has used this company for 20…

My mum has used this company for 20 years ,my dad ordered a scooter paid alot of money for it,the lady in the shop was lovely and helpful.when it arrived no charger no basket my dad who cannot walk was devastated. I rang eden mobility and all I got human error well I think it's very very bad customer service

5 de setembro de 2025
Avaliação não solicitada
logotipo da Eden Mobility - Doncaster

Resposta da Eden Mobility - Doncaster

Hi Lyn,

Thank you for taking the time to share your feedback, and please accept our sincere apologies for the inconvenience caused.

We completely understand how upsetting it must have been for your dad to receive his scooter without the charger and basket, especially given his mobility needs. This was an error on our part and we’re truly sorry for the distress it caused.

As soon as we became aware of the issue, we acted quickly to resolve it, and we’re glad to hear that your dad now has both the charger and basket along with his new scooter. We hope this has helped restore confidence in the product and service.

We’re grateful for your family’s long-standing support over the past 20 years, and we’re committed to ensuring this kind of mistake doesn’t happen again.

Kind regards,
Eden Mobility

Avaliado com 5 de um total de 5 estrelas

i was Absolutely Blown away with…

i was Absolutely Blown away with Michelle Dave with the way she was with me and my mum. Got our deal done in a heart beat would highly recommend. If i was her boss i would be giving her a pay rise . Thank you for the outstanding customer service highly recommend Eden mobility

1 de setembro de 2025
Avaliação não solicitada
logotipo da Eden Mobility - Doncaster

Resposta da Eden Mobility - Doncaster

Hi Sonny,
Wow, thank you so much for your amazing review! We're absolutely thrilled to hear how impressed you were with Michelle and Dave’s service at our Doncaster store. they truly go above and beyond for our customers, and your kind words will definitely make their day.

We’re so pleased you and your mum had such a positive experience. If there’s anything else we can help with, we’re always here for you.

Warmest regards,
The Eden Mobility Team

Avaliado com 5 de um total de 5 estrelas

Recommended

Recently went to Eden with a sort of vague idea of what it was I wanted to help with mobility. After myself and my partner spoke to the highly knowledgeable staff, we settled on leasing a power chair. The process was quick and smooth. Thank you Eden for giving me back a piece of my life and allowing me to get about again

5 de julho de 2025
Avaliação não solicitada
logotipo da Eden Mobility - Doncaster

Resposta da Eden Mobility - Doncaster

Hi Ashleigh,

Thank you for your heartfelt review. We’re so pleased our team could guide you through the options and help you find the right power chair. It’s wonderful to hear the process was smooth and that it’s made such a positive impact on your mobility and independence. That means everything to us.

Wishing you many happy journeys ahead!

Warm regards,
The Eden Mobility Team

Avaliado com 5 de um total de 5 estrelas

Michelle is an absolute star

Michelle is an absolute star! Excellent advice and excellent service too. I’d recommend her to anyone

28 de julho de 2025
Avaliação não solicitada
logotipo da Eden Mobility - Doncaster

Resposta da Eden Mobility - Doncaster

Hi Geoff,
Thank you for your fantastic review! We’re thrilled to hear Michelle provided excellent advice and service — she truly is a star. Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to her.
Warm regards,
The Eden Mobility Team

Avaliado com 5 de um total de 5 estrelas

This was a first time wheelchair…

This was a first time wheelchair purchase for me and I needed sound reliable advice. Michelle and Dave in the shop were very helpful. Michelle certainly had a lot of expertise to share with me which helped with choosing the right one.
They were both very friendly, polite and courteous.
I will definitely recommend them to anyone who needs any mobility advice and equipment.

16 de julho de 2025
Avaliação não solicitada
logotipo da Eden Mobility - Doncaster

Resposta da Eden Mobility - Doncaster

Hi Doreen,

Thank you for your lovely review! We're so pleased Michelle and Dave were able to help you find the right wheelchair with friendly and expert advice. Your recommendation means a lot to us, and we’re always here if you need anything in the future.

Warm wishes,
The Eden Mobility Team

Avaliado com 5 de um total de 5 estrelas

Very experienced …

Very freindly atmosphere Michelle couldn't do enough to help made sure i had the right scooter for me nothing was to much trouble and answered any questions we asked didn't pull any punches which was very reassuring would highly recommend thank you eden

15 de julho de 2025
Avaliação não solicitada
logotipo da Eden Mobility - Doncaster

Resposta da Eden Mobility - Doncaster

Hi Chris,

Thanks so much for your kind words! We're thrilled Michelle was able to help you find the right scooter and make the whole experience reassuring and straightforward. It’s great to hear you felt supported every step of the way. We really appreciate your recommendation!

All the best,
The Eden Mobility Team

Avaliado com 5 de um total de 5 estrelas

Very satisfied with the service

Very satisfied with the service. Shaun and Michelle were very helpful and pleasant and helped us with everything we needed.

14 de julho de 2025
Avaliação não solicitada
logotipo da Eden Mobility - Doncaster

Resposta da Eden Mobility - Doncaster

Thank you for your lovely feedback! We're so pleased Shaun and Michelle were able to assist you and make your experience a positive one. We truly appreciate you choosing Eden and are glad we could help with everything you needed.

Warm regards,
The Eden Team

Avaliado com 5 de um total de 5 estrelas

Friendly knowledgeable service…

Made to feel welcome and that nothing was too much trouble.
Michelle was very happy to spend time with us explaining how one of the riser recliner chairs worked and demonstrated how the petite was the best size for mum. No pressure to commit to choice.
Dave happily discussed mobility scooters with me despite us not looking to purchase explain the new all terrain model so I could inform another family member.
Both are a credit to the company.

28 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

100% Happy at Eden

Our first time looking into mobility scooters and we had found it a little daunting with so many models available. We walked into Eden in Doncaster and were immediately put at ease by Michelle. She went above and beyond to understand my needs and completely made me feel at ease in the shop surrounding. She patiently listened and came up with the solution without being pushy or persuasive. She was totally professional in everything she said or did and it made one of the best shopping experiences we ever had

14 de junho de 2025
Avaliação não solicitada
logotipo da Eden Mobility - Doncaster

Resposta da Eden Mobility - Doncaster

It makes us proud to hear what a great experience you had. I'm sure Michelle appreciates your kind words. Enjoy using your scooter.

Avaliado com 5 de um total de 5 estrelas

Really helpful team.

Really helpful team.
In particular Michelle in the Doncaster Branch is one of the best Customer Services person we have dealt with.

Knowledgeable, understanding and nothing is too much trouble

16 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

a day at Eden Mobility

My visit to eden mobility
i Highly recommend them the experience was excelant
from start to finish staff was exceptional they made me feel like a part of the family not just a customer i was not pressured in any way to make a purchase i explained my needs and the best option was offered to me if you need any information advise pop in and have a chat they are great people to talk to

13 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great products

Excellent knowledge and help from both Riley & Michelle

Very pleased with my purchase 😀

Highly recommended 5*****

22 de maio de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais