I have a Mini with run-flat tyres, and after dealing with several punctures over the past few months بسبب potholes, I decided to seek some advice. A member of staff suggested switching to standard t... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I have a Mini with run-flat tyres, and after dealing with several punctures over the past few months بسبب potholes, I decided to seek some advice. A member of staff suggested switching to standard t... Ver mais
A empresa respondeu
I would highly recommend Eden Tyres, Alfreton Rd Derby. I booked my tyres on line, then booked my appointment on line, turned up, tyres fitted, no pressure to pay for more options, all in 30mins.
A empresa respondeu
I usually go to the sutton branch who i find fantastic but instead I had to come here due to available time slots. The boys here treated me and my car with such care. It is marginally more expensive t... Ver mais
A empresa respondeu
Turned up 10 minutes late for my appointment to have new battery fitted, no problem. Guys on reception took my car keys and straight away drove the car into the work bay. 10-15 minutes later, car is w... Ver mais
A empresa respondeu
Eden Tyres & Servicing is a family run business established over 40 years ago. We now have 25 garages across the Midlands which provide Tyres, Wheel Alignment, Car Servicing, MOT testing, Air-conditioning, Car Brakes & repairs. Visit our garages in Derby, Ashby de la Zouch, Burton, Chesterfield, Coalville, Gainsborough, Giltbrook, Hinckley, Leicester, Melton Mowbray, Newark, Nottingham, Oakham, Ripley, Rugby, Somercotes & Sutton in Ashfield. Call in branch or Book online at www.edentyres.com.
Escrito pela empresa

High Holborn Road, Codnor, Ripley, DE5 3NW, Derbyshire, Reino Unido
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Used ETS for MOT.
My car was dropped off early and when ready I received a text message.
Easy drop off & collection.
Polite & courteous staff.

Resposta da Eden Tyres & Servicing
Brilliant service as usual, asked for a courtesy car and it was absolutely no problem at all.
I have used ETS for a number of years and they’ve always been honest, reliable and good value.
100% recommended 👍

Resposta da Eden Tyres & Servicing
Really quick and efficient service today, staff knowledge and clear with information, I will be returning. Thanks.

Resposta da Eden Tyres & Servicing
Ordered the tyre I needed and got it booked in and fitted quickly . I have been using ETS for years and always been happy with their service.

Resposta da Eden Tyres & Servicing
Trustworthy, reliable, friendly and very importantly for a single female, don’t make up extra un needed work.
Huge thanks, as always, brilliant.

Resposta da Eden Tyres & Servicing
Id recommend ets for services on your car found them to do a job extremely well and staff are very effecient

Resposta da Eden Tyres & Servicing
Avoid Eden Tyres Leicester at All Costs
Avoid Eden Tyres Leicester at All costs – Unprofessional, Rude and Threatening
I visited Eden Tyres in Leicester for a complimentary check on tyres, battery, and tracking – a service that should’ve been simple, clear, and helpful. What I got instead was a deeply uncomfortable, unprofessional, and downright intimidating experience.
The technician informed me I needed a new drop link and shock absorber, but I had to push hard just to get basic answers, such as:
• “Can I have a quote, please?”
• “Is my car safe to drive?”
There was zero explanation or transparency. He would walk off without a word, then return and say nothing — I had to constantly chase him for information. When I asked if my rear driver-side tyre had been inflated, he dismissed it and tried to claim my dashboard sensor was incorrect. I literally had to persuade him to do his job and check it.
After he said he’d made adjustments, I checked my dashboard — now all four tyres were set to different pressures, and he had reset the pressure system without my consent, meaning my safety alerts are now incorrectly calibrated.
He seemed irritated by my questions, constantly drinking an energy drink and offering no customer service whatsoever. When I finally asked again for a quote, he mumbled a price and then suddenly added that another part was needed on the passenger side — something he conveniently forgot to mention earlier. When I asked why this wasn’t explained at the start, he became immediately aggressive, saying he no longer wanted my business and walked away mid-conversation.
When I calmly told him I’d be leaving a review, he threatened me, saying “If you do, I know where you live.”
Let that sink in: I went in for a basic check and walked out threatened. This garage is not just unprofessional — it’s intimidating, aggressive, and completely unsafe to deal with. The man in question refused to give his name but was:
• Ginger, bearded, overweight, about 6ft tall, and
• Drinking energy drinks throughout the interaction
This is not a professional garage. It felt more like a rough backstreet setup, with zero customer care, half-truths, and hostility when questioned. I strongly advise anyone to avoid Eden Tyres Leicester, especially if you value clear information, your safety, and basic human decency

Resposta da Eden Tyres & Servicing
Excellent service, online order and AM time slot same day at home address.
Great value for money probably £9 more expensive than going to garage myself.
So definitely worth that.
Great friendly mobile tyre fitting

Resposta da Eden Tyres & Servicing
all staff very polite.....service, tyres and MOT i was impressed how staff kept me updated re work required etc....a good job well delivered

Resposta da Eden Tyres & Servicing
Really efficient and friendly. We had a tyre for a Landrover that had a puncture. Not straight forward as it needed a new inner tube. 4 other tyre places in Derby wouldn’t help. Eden said yes straight away. Thank you for great service , price and communication. Won’t go anywhere else now.

Resposta da Eden Tyres & Servicing
The receptionist is so lovely!
I speak quite quickly so she wrote my number down wrong but managed to dial every number to find me which she managed!
I was in for front brake pads as a warning came up, dropped the car off and was told it was ready very quickly, then when I got there was told it was only a sensor that had snapped which they fixed.
Always amazing service and the receptionist is lovely, thank yoooou!

Resposta da Eden Tyres & Servicing
From the initial enquiry through to the appointment the customer service was outstanding. I can’t praise them enough. Polite, curteous, professional. Thank you.

Resposta da Eden Tyres & Servicing
Great service. The tyre had to be ordered and it took longer than they said but they were very efficient when it did arrive. Would use again.

Resposta da Eden Tyres & Servicing
Reliable as always. I know I’ll get great service at Derby ETS. Other branches are closer but I’m confident of the service delivered at Derby.
I trust their advice and they’re always happy to check my tyre pressure for me when I’m there or when passing giving that air of ‘nothings too much trouble’

Resposta da Eden Tyres & Servicing
I have used Eden for about 18 months, the service is always great and never pushy. Jordan at Stretton is really helpful. Very professional and reasonably priced service today. Thank you ☺️

Resposta da Eden Tyres & Servicing
Fantastic service at a good price, would return again😀👌

Resposta da Eden Tyres & Servicing
Always used Eden tyres for a very long time now as it’s always a nice experience with friendly reception staff and very caring fitters that always take great care of your pride and joy ⭐️⭐️⭐️⭐️⭐️

Resposta da Eden Tyres & Servicing
My wife was exceptionally impressed with your service, which was fast, courteous and very good VFM

Resposta da Eden Tyres & Servicing
I popped in for a replacement tyre last week, they ordered me a tyre to be fitted the next day. When I turned up the following day to have it fitted, Dean told me the tyre was repairable !! To my delight, he saved me some cash, but more than this he was honest and the service offered was done so with integrity. Not many businesses operate like this so they get a huge thumbs up from me. Definite repeat customer here. Thanks again Eden Tyres.

Resposta da Eden Tyres & Servicing
Always a good place to take your car for jobs big or small. I’ve been going here for 6+ years and service has always been spot on, no hard sell or unnecessary extra add ons. Great staff who advise and tell you what’s been carried out or what may need doing.

Resposta da Eden Tyres & Servicing
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.