Eden Tyres & Servicing  Avaliações 10.363

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have a Mini with run-flat tyres, and after dealing with several punctures over the past few months بسبب potholes, I decided to seek some advice. A member of staff suggested switching to standard t... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I would highly recommend Eden Tyres, Alfreton Rd Derby. I booked my tyres on line, then booked my appointment on line, turned up, tyres fitted, no pressure to pay for more options, all in 30mins.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Turned up 10 minutes late for my appointment to have new battery fitted, no problem. Guys on reception took my car keys and straight away drove the car into the work bay. 10-15 minutes later, car is w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I usually go to the sutton branch who i find fantastic but instead I had to come here due to available time slots. The boys here treated me and my car with such care. It is marginally more expensive t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Pneus
  2. Oficina de Automóveis
  3. Oficina de Inspeção Veicular
  4. Mecânica de Carros
  5. Serviço de Motorista
  6. Serviço de alinhamento e balanceamento

Escrito pela empresa

Eden Tyres & Servicing is a family run business established over 40 years ago. We now have 25 garages across the Midlands which provide Tyres, Wheel Alignment, Car Servicing, MOT testing, Air-conditioning, Car Brakes & repairs. Visit our garages in Derby, Ashby de la Zouch, Burton, Chesterfield, Coalville, Gainsborough, Giltbrook, Hinckley, Leicester, Melton Mowbray, Newark, Nottingham, Oakham, Ripley, Rugby, Somercotes & Sutton in Ashfield. Call in branch or Book online at www.edentyres.com.

Eden Tyres & Servicing

Escrito pela empresa

Excellent Customer Service
As a family run business, providing our customers with excellent service is a very high priority for us. We want our customers to use our services time and time again and aim exceed their expectations on every visit.
Great Prices
We believe in providing open and honest prices for our customers. The price we quote is the price you pay.
1000's of Tyres at low prices
We constantly compare our tyre prices to ensure we're offering you the very best deal.
Highest Quality
We never scrimp on quality when it comes to your vehicle and only use high quality equipment, parts and products. Partnering with well know, trusted brands such as Castrol Oil, Apec Braking and Hunter Wheel Alignment ensures professional service every time.
Book online
We're one of the only garages to offer SAME DAY online bookings for Tyres, MOT's, Air-Con Regas, Servicing & Wheel Alignment so if you're in a hurry it couldn't be easier to make an appointment. Choosing a location and time to suit you, you only pay when you're at the branch and we've completed the work on your vehicle. Visit www.edentyres.com to find out more.
Castrol Service Plus
We are now part of the exclusive Castrol Service Plus network ensuring our technicians deliver the highest quality vehicle servicing available & maintaining your dealership warranty.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

10 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Very friendly from start to finish easy…

Very friendly from start to finish easy to deal with. Lightened the situation and made whole process easy to swallow not always the best experience lashing out for tyres
Thanks guys

6 de março de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Hi Angelo, thanks for your kind words! We’re glad we could make the process easy and stress-free for you.

Kind regards,
Melissa
Eden Tyres & Servicing

Avaliado com 5 de um total de 5 estrelas

Fantastic Service!

Fantastic service and always great value. Has become my go-to place for all vehicle related work.

6 de março de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Hi, thank you! We’re delighted to be your go-to place and look forward to helping with any future work.

Kind regards,
Melissa
Eden Tyres & Servicing

Avaliado com 3 de um total de 5 estrelas

Unlike previous visit

Unlike previous visit, today it wasn't perfect, operator returned car with tyre pressure fault and warning saying both front tyres been air this was clear for any driver to see when starting car.fault was quickly resolved, but operator should have noticed this and sorted it.

6 de março de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Dear Mr Parker,

Thank you for letting us know about your recent visit. I’m really sorry that your experience this time wasn’t up to the standard you’ve come to expect from us. I completely understand how frustrating it must have been to receive your car with the tyre warning still showing, and I can assure you we’ll be reminding the team to check everything thoroughly before handing vehicles back.

We appreciate your patience and hope to make your next visit completely seamless.

Kind regards,
Melissa
Eden Tyres & Servicing

Avaliado com 5 de um total de 5 estrelas

Got me out of a sticky situation...!

Tyres damaged after hitting a pothole. Tried 2 other places who couldn't fit me in until next week. Sorted within 24h. Friendly, helpful and transparent.

6 de março de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Hi Neil, thanks for sharing! We’re pleased we could help get you back on the road quickly and that the process was smooth and transparent.

Kind regards,
Melissa
Eden Tyres & Servicing

Avaliado com 3 de um total de 5 estrelas

Not too happy

My son took his car for a new tyre ready for his MOT and was told the other front tyre was at 3.5mm and was OK. He has taken it for an MOT and has been told the cord is showing on the inside of the tyre that he was told was ok 5 days before. We have always had a great service with Ripley but this has made us think about our future plans.

6 de março de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Hi Mark,

Thank you for bringing this to our attention, and I’m really sorry to hear about your son’s experience. I completely understand why this would be frustrating, especially as you’ve trusted our Ripley branch before and previously received great service.

From our inspection at the time, the tyre showed around 3.5mm of tread and did not present any visible concerns during the check. However, hearing that the cord was later found showing on the inside is clearly worrying, and I’m very sorry this has left you questioning your future plans with us. That’s never the experience we want any of our customers to have.

We really do value your loyalty to the Ripley branch and would appreciate the opportunity to make this right. If you or your son would be happy to contact us at customerservices@edentyres.co.uk
, we would like to look into this further and offer a gesture of goodwill, such as a discount on future services.

Thank you again for taking the time to share your feedback, and we hope we can restore your confidence in us.

Kind regards
Melissa
Customer Service

Avaliado com 5 de um total de 5 estrelas

Eden tyres fitted me in straight away…

Eden tyres fitted me in straight away and were very quick and efficient. Thank you

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Hi, thank you! We’re glad we could fit you in quickly and provide an efficient service.

Kind regards,
Melissa
Eden Tyres & Servicing

Avaliado com 5 de um total de 5 estrelas

Budget tyres but premium experience

I needed all 4 tyres replacing pre mot so spent some time looking at various outlets and a variety of tyres. Due to budget restrictions I went for budget tyres and the best option I found was with Eden. The company is easy to deal with not pushy with the extras and kept me informed with what they found throughout. Thank you.

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Hi Peter, thanks so much! We’re pleased you found the right tyres within budget and enjoyed a premium, hassle-free experience.

Kind regards,
Melissa
Eden Tyres & Servicing

Avaliado com 5 de um total de 5 estrelas

A job well done.

Last week,
I attended Eden Tyres in Leicester,
with a nail in my tyre @ 08.30.

They did not have a replacement in stock,
as they were ROF’s.
They ordered a tyre in from head office,
asked me to return @ 15.30,
when they promptly fitted the new tyre.

An excellent level of service.

MK, Leics.

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Thank you for your kind feedback 😊
We’re pleased we could get your run flat tyre ordered in and fitted the same day. Glad everything ran smoothly for you! 🚗

Kind regards,
Melissa
Eden Tyres & Servicing

Avaliado com 5 de um total de 5 estrelas

Had car MOT

Had car MOT
Excellent service from both the mechanics and front of house ( Ryan) once again .
Can highly recommend

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Thank you Sharon 😊
Great to hear you were happy with your MOT and the service from the team and Ryan. We really appreciate the recommendation! 👍

Kind regards,
Melissa
Eden Tyres & Servicing

Avaliado com 1 de um total de 5 estrelas

Shocking customer experience; avoid if you are able to!

Shocking customer service! Eden Tyres and Servicing Market Harborough.
I had a an MOT appointment at 2pm, left home at 1.45, (1 mile from garage) and caught in horrendous traffic, Gores Lane, Kettering Road, St Marys etc literally stuck for 25 mins trying to get 1 mile.
Walked in a 2.10pm, I said hello mate, and was not greeted with a hello back, I mentioned I have an appointment for 2.00pm and was told "I had" an appointment at 2.00pm! I asked for this be repeated and was told again "I had" an appointment. About as patronizing as you can get, however it got better. I asked what this meant? still no clarity on answer, and I mentioned the traffic situation, to which I was then asked do I live in Harborough, yes I do I replied, I was told then you should have known! Thanks for that, working from home today, I was not checking for traffic updates every 5 mins for a local garage.
I asked to clarify are you saying the 10 mins which has passed since 2pm means my appointment is cancelled, to which the answer was finally yes.
No acknowledgement of the travel issues in Harborough today, no apology, no attempt to see if it could still be squeezed in today.
I don't normally do reviews, however genuinely shocked at the customer service, or lack of, the patronizing approach and unwillingness to even acknowledge or seek to find a solution. Eden Tyres & servicing are new to the area and definitely one to avoid following this experience.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Thank you for taking the time to leave your feedback. We are very sorry to read about your recent experience at our Market Harborough branch and that you left feeling disappointed with the service you received.

Following your review, we have spoken directly with the team involved. On the day of your appointment, the branch was experiencing testing delays due to issues with the brake roller equipment, which had impacted the schedule. However, we fully acknowledge that a delay of 10 minutes should have been handled with greater flexibility and clearer, more courteous communication.

While an alternative appointment was offered, we accept that more could have been done to try and accommodate you on the day. We have since reinforced with the branch that, wherever operationally possible, a 10–15 minute grace period should be applied to MOT bookings, particularly where unforeseen circumstances such as local traffic disruption occur.

Above all, our expectation is that every customer is treated with professionalism and respect, regardless of the situation. We regret that this was not your experience on this occasion.

Your feedback has been taken seriously and discussed internally as part of improving both our scheduling approach and our customer communication standards.

Kind regards,
Customer Services
Eden Tyres & Servicing

Avaliado com 5 de um total de 5 estrelas

Excellent Service

I popped into the tyre shop today without a booking because I was struggling to remove a szied tyre valve. Luca and Giuseppe were incredibly helpful and friendly from the moment I arrived. Even though I hadn’t made an appointment, they took the time to assist me and quickly sorted out the problem.
Really appreciate their professionalism and willingness to help. Great customer service — thank you both! Highly recommend this place.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Thank you for your lovely review 😊
We’re so pleased Luca and Giuseppe were able to help you straight away and get the issue sorted. Your recommendation means a lot — thank you! 🚗👍

Kind regards,
Melissa
Eden Tyres & Servicing

Avaliado com 5 de um total de 5 estrelas

I needed to have my BMW s wheel…

I needed to have my BMW s wheel alignment checked, Which is a part of regular servicing checks.
I looked and found ETS and booked on line which took only a few minutes and I was very pleased to get it booked in same day and free.
My visit was hassle free and very efficient by helpful staff the test was done and the adjustment made without any problems and I was on my way home in less than half an hour.
I am a very happy customer Thank you Eden

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Hi Kevin,

Thank you for your great feedback. We’re pleased booking online was quick and that we could fit you in the same day.

Glad everything was sorted efficiently and you were back on the road in no time. We appreciate your support.

Kind regards,
Melissa
Eden Tyres & Servicing

Avaliado com 5 de um total de 5 estrelas

I have used ETS twice for my MOT

I have used ETS twice for my MOT. Both times completed in about 40mins while I waited and no problems. The availability of our appointments is very handy. Would recommend

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Hi Tom,

Thank you for choosing us for your MOTs. We’re pleased both visits were quick and convenient for you.

We appreciate the recommendation and look forward to seeing you again.

Kind regards,
Melissa
Eden Tyres & Servicing

Avaliado com 5 de um total de 5 estrelas

ETS were excellent

ETS, Somercotes, Alfreton.
They were excellent. We called in the morning aas told they'd order in our tyres and had an appointment that afternoon. We arrived a few minutes early but they started as soon as we got there. We went off to the local shop. Then they completed the work quickly and to a high standard and we were off home again. Excellent staff, very friendly and polite too.
Polite notice though, ask the two young men (one driving my car the other stood very close) to be aware of the customer watching them, as they drive the car over their toes, laughing and totally unaware I was stood watching!

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Hi Tracey,

Thank you for your lovely feedback about our Somercotes branch - we’re glad we could get your tyres ordered and fitted quickly.

We also appreciate you raising your concern and will address this with the team to ensure professionalism is maintained at all times.

Kind regards,
Melissa
Eden Tyres & Servicing

Avaliado com 5 de um total de 5 estrelas

Swadlincote branch - outstanding service every time

I can’t recommend Eden Tyres & Servicing in Swadlincote enough.

Simon and the team have been absolutely brilliant and I’ve been using them ever since they opened. They are always helpful, honest, and take the time to explain things properly rather than just fobbing you off.

They did once have an issue where my exhaust on my Insignia wasn’t quite right afterwards, but the important part is that they owned it straight away, rectified it, and even went the extra mile by fitting aftermarket parts to make it look completely standard again. That level of care and responsibility is rare these days.

They are the only garage I trust with all three of my cars and I genuinely can’t thank them enough for the service they provide.

Highly recommended.

18 de novembro de 2025
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Hi Vince,

Thank you for such a fantastic review of our Swadlincote branch. Your continued trust in Simon and the team really means a lot.

We’re especially pleased you highlighted how the exhaust issue was resolved - putting things right is very important to us.

Kind regards,
Melissa
Eden Tyres & Servicing

Avaliado com 5 de um total de 5 estrelas

Quick efficient service

Quick efficient service. Nothing was too much trouble for the fitter who even managed to find a wheel nut cap that I was missing

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Hi Robert,

Thank you for your review. We’re pleased you received quick, efficient service and that our fitter could help with the wheel nut cap too.

We appreciate your support.

Kind regards,
Melissa
Eden Tyres & Servicing

Avaliado com 5 de um total de 5 estrelas

Excellent…Hailey is super efficient…

Excellent…Hailey is super efficient fast turnaround highly recommended

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Hi Martyn,

Thank you for your kind feedback. We’re glad you were happy with the fast turnaround.

We’ll pass your comments on to Hayley!

Kind regards,
Melissa
Eden Tyres & Servicing

Avaliado com 5 de um total de 5 estrelas

Excellent as always

Excellent as always. Quick, professional and great prices. This is a great business

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Thanks, James 😊
Great to hear everything was quick, professional, and smooth – we really appreciate your kind words!

Kind regards,
Melissa
Eden Tyres & Servicing

Avaliado com 5 de um total de 5 estrelas

Always first class service

Always first class service. Booked my car in for an MOT and service, all sorted in quick time. The staff are always polite and make you feel welcome. Can't recommend them highly enough.

Thank you for looking after my car for me.

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Thank you, Jean 😊
We’re glad you found the service first class and that your car was looked after – the team really appreciates your feedback!

Kind regards,
Melissa
Eden Tyres & Servicing

Avaliado com 5 de um total de 5 estrelas

Full Service and MOT

From booking to having my car returned it was a flawless system. I had my car booked in for a full service and MOT. The price was exactly what I expected and the car ready to be collected at the estimated time from drop off. I was called beforehand and informed that my car was ready and every member of staff was polite and courteous. I had asked for an additional job to be completed and the diagnosis was given and advice on the job too.

Thank you for a continued great service!

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eden Tyres & Servicing

Resposta da Eden Tyres & Servicing

Thanks, Emma 😊
Delighted you found the booking and service process flawless – we’re always happy to help and provide advice when needed! 🚗

Kind regards,
Melissa
Eden Tyres & Servicing

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