The whole experience has been smooth and successful. Despite our trepidation we followed instructions and it was easier than we thought to produce a really good casting. It needed some professional fi... Ver mais
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Veja o que dizem as avaliações
Bought this for a friend and her husband who has dementia … yet to give them .. I’ll be intrigued to hear if they manage to use the kit ok .. the finished result looks beautiful .. arrived promptly th... Ver mais
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Received my casting kit , have casted but yet to send for tidy , finish and paint. Easy to do but you would need someone to help particularly if you are the one holding hands for the casting. Lookin... Ver mais
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Our casts arrived and I was a little nervous having to take the tub along with a hand mixer and oil to the hospital where my partner was staying before his passing. We followed instructions, an... Ver mais
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Detalhes da empresa
Escrito pela empresa
Create beautiful handhold sculptures in under an hour with The Edinburgh Casting Studio's world famous hand moulding kits. Our tried and tested kits come with everything you need to make a lasting memory to cherish forever with the ones you love. Our little company truly believes that great customer service is just as important as the quality of our products so were incredibly proud to win the Customer Focus Award at The Institute of Customer Service's Customer Satisfaction Awards 2021.
Informações de contato
Unit 36 Brockley Cross Business Centre, 96 Endwell Road, SE4 2PD, London, Reino Unido
- 02070645177
- hello@edinburghcasting.com
- www.edinburghcasting.com
4,9
Excelente
522 avaliações
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Fabulous piece of kit delivered…
Fabulous piece of kit delivered promptly full instructions and handy tips.
17 de setembro de 2025
Resposta da The Edinburgh Casting Studio
thank you for the wonderful feedback!
Quick delivery
Quick delivery, can’t speak on castings as they are Xmas presents
13 de setembro de 2025
Resposta da The Edinburgh Casting Studio
Thank you for the 5 star review! We hope the presents are well received at Xmas! x
Very good service highly recommend
Delivery was so quick, after ordering,
The instructions were very clear, loved the results, and ordered a refill aswell.
3 de setembro de 2025
Resposta da The Edinburgh Casting Studio
Thank you for the wonderful review! We'd love to see your finished piece :)
Very helpful re delivery.
Very helpful re delivery.. extremely helpful and changed the address I had given and arranged overnight delivery so my daughter could have her present on her birthday.
9 de setembro de 2025
Avaliação não solicitada
Resposta da The Edinburgh Casting Studio
Thank you for the fantastic feedback Jo, we're so pleased it arrived with your daughter in time for her birthday! I hope she has a great casting experience x
Resposta da The Edinburgh Casting Studio
We're so pleased that you're happy with the Ultimate Hand Casting Bundle With Dome! Thank you for the review
Resposta da The Edinburgh Casting Studio
Thank you for the review! We hope you both enjoyed the casting experience! :)
Brilliant my wife was so happy came out…
Brilliant my wife was so happy came out great !
20 de agosto de 2025
Resposta da The Edinburgh Casting Studio
We're thrilled that you're happy with the finished piece!
A lovely keepsake to have :)
Great service
Kept Up to date til delivery
Had issue with broken bucket was resolved and new one in post immediately.. thanks
15 de agosto de 2025
Resposta da The Edinburgh Casting Studio
Hi Deborah, yes it was a real shame that your container was damaged during transit. We're glad we could make this right for you quickly! I hope the casting was a great success!
So happy we did this
So happy we did this - I love it. I have since bought more for wedding presents.
10 de agosto de 2025
Resposta da The Edinburgh Casting Studio
Such a unique present to give newlyweds! We're so pleased you've enjoyed using our kit, we'd love to see your finished piece x
Birthday Gift.
I got this item as a birthday gift for my mum. We haven't used it just yet, so can't comment on how it turned out, but it's goin to be my mums,mine & my daughters hand holding each others. 3 generations. I think she'll absolutely love it! ❤️🥰
11 de agosto de 2025
Resposta da The Edinburgh Casting Studio
What a perfect gift for your mum! Do let us know how you get on with the casting...a beautiful keepsake for years to come :)
Resposta da The Edinburgh Casting Studio
Thank you for the review Veronica, we hope the casting was a great success !
Brilliant experience and blown away…
Brilliant experience and blown away with the end result.
6 de agosto de 2025
Resposta da The Edinburgh Casting Studio
Fabulous! We'd love to see your finished piece :)
Easy to follow instructions
Easy to follow instructions, messy but a wonderful idea for a keepsake when loved ones are near but so far in life and death.
5 de agosto de 2025
Resposta da The Edinburgh Casting Studio
Mixing can be a little messy but we're so pleased you found our instruction booklet easy to follow. We hope you're happy with your precious hand cast x
Resposta da The Edinburgh Casting Studio
Fabulous! we're thrilled that you're happy with the delivery and packaging :)
Second order for my family
This is my second order, great price, speedy delivery and hopefully this cast will turn out as good as the first.
26 de julho de 2025
Resposta da The Edinburgh Casting Studio
Thank you for the lovely review :) We're so pleased that you've been happy with our kits. Do let us know how your casting turned out!
Resposta da The Edinburgh Casting Studio
Thank you for the review, we're so pleased that you were happy with the ordering process. We hope you enjoyed the casting experience!
Perfect
Our second attempt. My husband held my hand so tight that my fingers were squashed. Lovely dome. When it is done we will send it back for painting.
2 de julho de 2025
Resposta da The Edinburgh Casting Studio
We're so pleased your second attempt went well. We looking forward to receiving your cast for our tidy and paint service.
We received a kit as an anniversary…
We received a kit as an anniversary gift.
Sadly, the casting did not solidify as the instructions suggested. The entire process was a major disappointment.
Customer service was not helpful in resolution. We would never buy or recommend this!
18 de maio de 2025
Avaliação não solicitada
Resposta da The Edinburgh Casting Studio
Dear Peter
We're sorry you've felt the need to leave us not one, but two one star reviews when we have been trying to resolve this for you.
I'm sorry if you didn't find customer service helpful in resolving this for you.
As you know we did offer to send a new kit out to you so that you could have another attempt. We asked for an order number but didn't hear back from you. We just need some proof of purchase before going to the expense of sending a new kit out to you as you are based in Canada!
Once we have an order number or email confirmation then we'd be more than happy to send out another kit for you to try again.
Prompt service .
25 de junho de 2025
Resposta da The Edinburgh Casting Studio
Thank you for the review. We do try to get the orders out as quickly as possible. We hope you enjoy the casting experience too :)
It’s the third kit I have purchased and…
It’s the third kit I have purchased and always quick delivery
19 de junho de 2025
Resposta da The Edinburgh Casting Studio
Amazing! We're thrilled to hear this is your third kit...you must be an expert at casting now :) We truly appreciate your loyalty
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