Ejobber Avaliações 

This is going to be a bad review. Firstly - don't be fooled by the positive reviews. 10% of people gave this company 1 Star. Out of those reviewers - the vast majority had given more than one review on this site. Then look at the glowing reviews @ 5 stars - all have only left 1 review on here. I'll leave you do figure that one out...

Short version: do not trust this company with your money - it will be a bad experience spread over several weeks.

Longer version: ordered a monitor - good price compared to rest of market. Received an email saying "it's been damaged in transit - and it was our last one - would you like one of these other 3 instead?" Other 3 were nowhere near in the same league. Thus, said no, and asked them to persist with the monitor I ordered. There are other bad reviews here saying the same - they advertise a good product at a discount price, but then cant provide it - but of course you're hooked in then. There is the potential that this is unethical trading. I did invite them to send over the emails to and from DPD to me as proof of the difficulties, but they declined.

Monitor finally arrived. The box had many labels on and looked like it was a return from a previous customer (had name and address on that had nothing to do with the company). It did not look new. When set up - it had a couple of dead pixels. Given I had got it at a bargain price (£100 cheaper) - I let that slide. However, a week in , the vertical scan lines skipped a section - clearly faulty. That's where things got even more painful.

When I emailed the original person who had contacted me about the monitor being 'out of stock' he replied curtly that I "should" have told him about the dead pixels. No apology. No acknowledgement of poor service.

I also started liaising directly with one of the most senior members of the company. Whilst he was the epitome of customer service to start with, his facade soon crumbled. Some businesses DO have a sense of fair trading and respect for persons. This man and his company do not. You have been warned.

They also commission DPD to collect the return. I took a day off work to wait in the 6 hour window for pick up - waited in all day - only to find a note posted saying that they'd missed me. They must have knocked very quietly then left. DPD are just as bad, ridiculously poor customer service. I'd agreed to take the next day off as well - they agreed to ring when arrived to pick up. They didn't. Exactly the same happened. The original member of staff then came back to me reminding me how much money this was costing him - of course - it was my fault - not the budget couriers they were commissioning. Also, I'm not sure if they didn't have the intelligence or moral fibre to think that DPD may have a vested interest in their not trying too hard for successful collections given they can charge the retailer again.

Eventually I got it collected successfully on the 24.1.20. I finally got a refund on the 9.3.20. That's 16 days later. Good service?

I would advise you to search this company on Companies House and explore trading histories before entrusting money to them.

My strong advice is avoid these individuals at all costs. I don't normally write reviews, but may start doing form this point forward, as I also had a really good experience with another company!

Lastly, they will invariably come back with some finely crafted words saying "we gave Mr *** every opportunity...." etc etc. It's totally your choice whether you believe them or not.

A factual update: they have since unsuccessfully challenged my review twice.

i ordered a security recorder,on the site its on stock,delivery time 2/3 days,but still waiting after 17 days.The site still says on stock,when i chat with them they say we dont keep stock,and hikvision didnt send the package.Why the website says on stock,if its not,even now it says on stock,deliverytime 2/3 days.Why i have to wait for now already 17 days if on stock,and why the website doesnt say sold out if its not on stock.I am waiting and waiting and waiting.Several times they said on chat someone will contact you by phone,once someone called but mostly nobody is calling.People are very kind but service is very poor and bad in my case and still not solved.

Ordernumber is EJONL481694,and i ordered at ejobber,its all the same company. i am just curious why it takes too long to solve this problem.

Overall I am really happy with ejobber, I did have an issue with delivery not coming on time however ejobber resolved this quickly and promptly. I am very happy with the product and pricing

Order made day 1, for 3 day delivery of Apple watch.
Email confirmation said I would receive an email when shipped. Money taken from my account.

Day 5, still no email, called and emailed them. No answer to email. On phone was told it had shipped on day 2, and they would call me in one hour with update on delivery.

No phone call.

Phoned back. Told (at various points in conversation)
1. It has shipped, or maybe it hadnt shipped.
2. There was a failed delivery attempt
(There wasnt; i have cctv)
3. It was shipped ‘next day’ with parcelforce
4. He forgot to take note of the tracking number so couldnt give it to me.
5. The automated system forgot to send my shipping notification email
6. He would call me on day 8 to tell me what is happening and if it hasnt shipped he will refund immediately.
7. Problems with couriers as lots of orders (seems unlikely with Parcelforce)
8. He had tried to call but went straight to voicemail (rubbish)

The whole lot is a pack of (very poorly executed) lies.

Avoid.

I noticed a good price for an item and purchased from Ejobber for next day delivery. First problem was the card processing engine, although it seemed secure, did not trigger a Verified by Visa request and my card provider initially declined the transaction. After resolving this, I didn't receive a 'dispatch' email by the next day, so I queried this with Ejobber to be told that I had missed the order deadline for next day delivery on that category of product. I was directed to the info on the website, so fair enough, but this should be made clearer. Later, I was contacted by the company because I had placed my order to be delivered to a different address than the cardholder address. This is obviously very standard practice and never an issue with other retailers/suppliers. I was asked to provide photo ID to prove the cardholder's address. Upon reflection, this, together with the declined payment, made me suspicious of this company. Thankfully I was able to cancer the order before dispatch. I do not trust this company as a reputable supplier.

Requested an RMA well within the manufactures warranty period. Started off helpful but now ignoring any communication

I had a poor experience using Ejobber. I wouldn't recommend them. They are not a trustworthy company. Don't just take my word for it, look at the reviews, they come in every single day from people that have left no other reviews or from people in the USA who would have no need to order from a UK website and pay UK tax and international shipping when products are cheaper in the US.

Fake reviews galore! Shop elsewhere.

The worst company I have ever dealt with, I purchased an item on the 15th of November and I still haven’t received it, every time I call I get a different excuse I’m now in the process of trying to get my money back from the credit card company avoid at all costs......

Ejobbers have reported my review saying there is no order outstanding. How would they know this as in my review I did not give any order number. The proper response from ANY company would be to ask for this before implying there was no ordered placed. Tim was the sales person I dealt with and also I have no problem supplying order numbers / credit card receipt of order date and amount. As I mentioned I called several times, the first time I called and they blamed UPS, 2nd time they blamed DPD. And again I called Tim, who had forgetton to get back to me after 5 days, which again he said he would get back to me with a delivery date and again no call back.

Bad experience.

Got a PC monitor on black friday for discount. Phoned 3 days after to see about delivery. Person on the phone didnt answer properly. It wasnt, 'hi your through to ejobber', it was just an awkward 'hello?' had to ask myself if this was ejobber i was through to. They said they had tried to phone and left an voicemail and that also the monitor wasnt being made anymore. This is a lie as i have no missed calls or voicemails and ebuyer have preorders for
the same monitor in Jan 2020. Its my conclusion that they intentionally didnt let me know in good time so i couldnt then take advantage of the cyber Monday deals that i would have had to settle for instead. Now i have no monitor and have to wait till 2020 because of their shady practices. Would not reccomend. 1 star.

Tl-dr: took my money despite not having stock and lied about phoning me when i phoned them to find out about delivery.

I paid for an item and promised 3-5 day delivery. This item was never sent and Ejobber claimed that DPD Ireland failed to deliver. DPD tell me they have not had a failed attempt to my address but Ejobber want me to pay a further €60 to "try to deliver again". They then went on to called me a scam on the telephone and said they are cancelling my order. There is only one scam going on here and that is Ejobber trying to get more money from me for an item I have already paid for. Avoid this company at all cost!. I have not received my money back from them yet!

Would recommend this very professional company. Very competitive pricing and super fast delivery time. Friendly and helpful delivery staff. Easy customer service to get in contact with. Overall an easy stress free purchase as it should be. Thanks ejobber 👍🏻

Great site. Very useful

How are this guys still in business?

Order an item 1 week ago and paid for the express delivery. Rang the week after as I saw on the order email that I would receive another email when the order was shipped and so far nothing. I was told it will be with me tomorrow and that I should receive an email today with the tracking number.

Waiting for the next day, no email, no item. Rang again, was told exactly the same thing, they still couldnt provide me with a tracking number.

Waited for another day and rang one more time. Still no sign of any emails or the item. I was told there was a delay on the courier side. They promised me someone will contact me on that day with more information. Not a single email/call.

The next day I rang only to be told that my order had been cancelled because DPD couldnt deliver.

I know this is not true since first, I work from home and I am here 24/7, and second, we have a concierge service in the complex, DPD knows this and are familiar with it so now way they will miss it (plus they are in from 8am-6pm). Asked for a tracking number, couldnt give it to me.

They said they will contact me soon with it... yeah right.

I mean, they are absolutely horrible, I dont know if they are lying ... ahem... or if they send it to the wrong address. Worst thing is that since I logged this I have had no contact from them, no email apologizing or explaining me what happen, its always me that has to ring/contact them.

At least they refunded me the item, now it will take up to 15 days for paypal to give me my money back.

Will never use it again, how others had used them and are happy with it is beyong me. This guys are as bad as it gets. What a joke, how is this company still in business...

You really want to avoid them

Now on day 5 no updates.Phoned ejobber now to be told Amazon have a back log of orders and wont be delivered until 3/4 days. Asked them to send on DPD oh SUPRISE SUPRISE they have no stock so yes I was obviously right cocked up on there price so rather than be honest they mess me about so I cancel the order...DO NOT DEAL WITH THIS COMPANY CUSTOMER SERVICE IS SHOCKING!!!

I must say Customer Service was excellent! Tim was very good at updates and the online chat was very good. I know they are looking at improving the searching on website will be a bonus. The prices are very good and competitive

Very easy purchase, I ordered and it arrived swiftly in good shape.

I was a bit dubious about ordering from these guys as I hadn't heard of them. However, with the security offered by credit card ordering I went ahead and all was well. The item came from Germany so took a little longer than I'd have liked hence knocking one star off. Otherwise, no reason not to recommend eJobber.

I tried order a Samsung monitor but, had site problems. Then when it worked the price had changed. I got in touch and they sorted out the difference. :)

ordered item wasn't instock, so had to cancel and look elsewhere. poor service and won't be using again. avoid.

the claim from the seller that this is a fake review is nonsense. why do you think there is no bad reviews on trustpilot, this person is just having them all reviewed and claiming them all to be competitors! they are making fools of the general public and trust pilot..

Best customer service
Always found eJobber a pleasure to deal with. Fast deliveries and no questions asked for return.