Very helpful good price item delivered as promised. I was very happy with the delivery company DPD I liked that there was a security method check on delivery.
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Veja o que dizem as avaliações
Great buying experience. The TV I bought matched the lowest price I could find anywhere else on the web. No gimmicks, no discount codes, just the best price. Customer service was excellent. Ben from t... Ver mais
Just received and used my Dyson V11 advanced vacuum cleaner. Boxed and delivered safely. Great communication about delivery. After searching online found my vacuum at £100 cheaper than other retailers... Ver mais
Excellent service and product. When I first researched the model of vacuum I required, it was £499 on all sites. I eventually purchased from the Electric Shop at £354 including a welcome discount and... Ver mais
Detalhes da empresa
- Loja de Eletrônicos
- Loja de Eletrodomésticos
- Empresa de Eletrônicos
- Loja de utensílios de cozinha
- Loja de refrigeradores
- Loja de Televisão
Escrito pela empresa
electricshop.com is one of the most respected independent electrical retailers within the UK. The company has been supplying top brand name consumer electrical goods for over 20 years.Trust & Reliability are the main qualities of this company. Together with competitive deals and free deliveries direct to your home…..you need choose no other online business to supply your domestic electrical products!!. Furthermore when you purchase from electricshop.com, you can take comfort from the fact that the company has many years of experience in the supply and service of top brand name electrical goods throughout the UK, and is financially secure.
Informações de contato
27 The Broadway, Darkes Lane, Potters Bar, EN6 2HX, Herts, Reino Unido
- 01707 802030
- sales@electricshop.com
- www.electricshop.com
4,7
Excelente
3 mil avaliações
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good communication at all stages of…
Good communication at all stages of purchase and quick delivery time.
3 de março de 2026
Avaliação não solicitada
Good Price and reassuring delivery process
Really happy with purchase of new turntable. Good price. Would have been 5 starts, but took one off as mix-up with delivery time (Not enough notice), but was quickly resolved with short call to electric shop to arrange new delivery the next day. Delivered by DPD which was fine - Arrived when they said they would, and had to give code to receive my high value goods. Process gave assurance it would not just be dumped on doorstep or whatever. Would I use electricshop.com again? - YES
25 de fevereiro de 2026
Avaliação não solicitada
Very nice people to deal with on my on…
Very nice people to deal with on my on line order. Goods arrived safely delivered with the high value goods service from DPD.
12 de fevereiro de 2026
Avaliação não solicitada
Fantastic service!
Purchased a Miele vacuum cleaner from Electricshop as it was more than £100 cheaper than John Lewis. Ordering online was quick and efficient and I also received £5 ‘welcome’ voucher which I used to order express delivery. Vacuum cleaner arrived 2 days later and was kept up to date with delivery details. Thank you to everyone involved; will definitely use this company again for future electrical items!
27 de fevereiro de 2026
Avaliação não solicitada
Excellent seller
Radio was the best price I could find (and that includes Amazon). Arrived promptly and radio was as expected. Good communication. Will definitely use again.
25 de fevereiro de 2026
Avaliação não solicitada
Denon receiver, great price.
Brought a nice new Denon receiver, great price and fast shipping.
Really pleased with my purchase and will buy from Electricshop again.
22 de fevereiro de 2026
Avaliação não solicitada
Purchase of a new vacuum cleaner
Easy to view the product online and order. Efficient service and delivery. On time, effortless.
17 de fevereiro de 2026
Avaliação não solicitada
Ordered on Sunday and in 2 days
Ordered on Sunday and in 2 days, delivery with updates being sent until delivery. Fantastic
10 de fevereiro de 2026
Avaliação não solicitada
Wouldn't use again
I wouldn't use electricshop again. Got in touch after my order to advise they wouldn't be able to deliver for several weeks. They then missed the revised date and only updated me after being chased. Then they started sending arsey emails because I wasn't in when they eventually tried to deliver, and started threatening inflated 'carriage costs' of £24.99 if the item was returned to them.
Plenty of other electrical retailers out there with significantly better customer service.
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da electricshop.com
Good afternoon,
Thank you for taking the time to leave your feedback. We’re sorry for the frustration caused by the delay to your order and appreciate your patience throughout the process.
After reviewing the full order history, the item was initially shown as available to order on 4th January. On the same day, we attempted to contact you and left a voicemail to advise that the supplier had informed us of a delay to their next UK shipment, expected at the end of January. We followed this up by email on 6th January with an updated estimated delivery date, which you kindly confirmed you were happy to wait for.
Unfortunately, the shipment then experienced an additional short delay during UK customs clearance. As soon as the stock arrived with us, your order was dispatched the same day using express next-day delivery.
Our courier, DPD, sent delivery notifications with a one-hour time slot. As no one was available to receive the parcel on the first attempt, we contacted you to rearrange delivery for the following day and sent a further update on the morning of delivery, which was successfully completed.
We would also like to clarify that when a delivery attempt fails and a parcel is returned, the courier charges both the original delivery and return costs, which is why this was advised.
We genuinely regret that this experience was disappointing and appreciate you bringing your concerns to our attention. Your feedback helps us improve, and we hope to provide you with a smoother experience in the future.
Regards,
Ken
Customer Services Manager
Electricshop
Good service
Purchased a SEBO AUTOMATIC X7 to replace a 17 year old SEBO so no worries about product quality or longevity!
electricshop.com price was one of the most competitive. Ordered Thursday 4:00pm, paid for Express (1-2 w/ days) Shipping - arrived Saturday pm. Very pleased indeed.
7 de fevereiro de 2026
Avaliação não solicitada
Excellent service
Hadn't heard of this company before but I would definitely use them again. Got my item in no time. 5 star company!
7 de fevereiro de 2026
Avaliação não solicitada
Isn’t first purchase from this guys.
Isn’t first purchase from this guys.
Absolutely top from all my shopping online. Bought tv and couple of other stuff and yesterday Dyson .
Great prices,communication and everything as should be.
5 de fevereiro de 2026
Avaliação não solicitada
I have bought Samsung microwave smart…
I have bought Samsung microwave smart oven it is amazing thank you so much plus great service
2 de fevereiro de 2026
Avaliação não solicitada
Great experience
My order was dealt with promptly & efficiently. Delivery was very speedy and went as planned being delivered within the hour time slot.
I am impressed with the service I received. would use them again and recommend to others.
27 de janeiro de 2026
Avaliação não solicitada
Easy to order
Easy to order. Lots to choose from. Delivery brilliant. Quick, efficient. Love the fact you have to have a pin no. For delivery.
24 de janeiro de 2026
Avaliação não solicitada
Resposta da electricshop.com
Dear Peter Evans,
Thank you for your great feedback — we’re really pleased you found the ordering process easy and the delivery quick and efficient.
We’re glad you appreciated the delivery PIN system. This is in place to ensure secure delivery, as it means the courier can only confirm delivery once the item has been handed over to our customer and the correct PIN is provided. It helps prevent items being left unattended on a porch, roadside, or elsewhere, and gives both customers and us peace of mind that deliveries are completed safely and correctly.
Thanks again for choosing us — we hope to help you again soon.
Best regards,
The Electricshop Team
This was the cheapest price for Klipsch…
This was the cheapest price for Klipsch 8000f mk2 speakers
Speakers were delayed as original couriers would not handle the weight or possibly size of boxes
This was not a problem as a couple of days delay would not make much difference
When speakers arrived the boxes seemed in reasonable condition and I accepted them
Happy with the speakers but seemingly they should have been double boxed ?
Why weren’t they ?
Would use this company again but be careful.
19 de janeiro de 2026
Avaliação não solicitada
Resposta da electricshop.com
Dear Ronald McWhinnie,
Thank you for taking the time to leave your feedback. We’re glad to hear you’re happy with the Klipsch 8000F Mk2 speakers and that they arrived in good condition.
We apologise for the delivery delay — due to the weight and size of the cartons, some couriers are unable to handle these items, and we occasionally need to make alternative arrangements.
Regarding the packaging, these speakers are supplied by the manufacturer in heavy-duty, single boxes that are designed to protect them during transit and meet the manufacturer’s shipping standards. As such, they are not double-boxed unless specifically requested.
We appreciate your understanding and your recommendation, and we hope to assist you again in the future.
Best regards,
The Electricshop Team
Dyson V11Extra
Received my new Dyson in 2days from ordering. An absolute bargain. So pleased with my purchase. Definitely would use & recommend Electricshop again 10/10 ⭐️
23 de janeiro de 2026
Avaliação não solicitada
Resposta da electricshop.com
Dear Richard Towell,
Thank you for your wonderful feedback! We’re thrilled that your Dyson arrived so quickly and that you’re happy with your purchase. We really appreciate your recommendation and look forward to helping you again in the future.
Best regards,
The Electricshop Team
Ordered Sebo automatic x7 vacuum on…
Ordered Sebo automatic x7 vacuum on line from a good range of cleaners. Very good , personal response from firm to check a query. Very efficient delivery by DPD. New cleaner installed and working within a week.
21 de janeiro de 2026
Avaliação não solicitada
Resposta da electricshop.com
Dear Theresa,
Thank you very much for taking the time to leave such a positive review. We’re delighted to hear you were happy with both the personal service you received and the efficient delivery from DPD. It’s great to know your Sebo Automatic X7 is installed and working well. We really appreciate your custom and hope you enjoy many years of reliable use from your new cleaner.
Best Regards,
The Electricshop Team
Great quality and service
I ordered my Dyson on the Tuesday morning and it was delivered on the next day by 08:00.
Fantastic service and the quality of both the machine and packaging was first class.
Very happy with my purchase, the service provided by electricshop and the price paid.
21 de janeiro de 2026
Avaliação não solicitada
Resposta da electricshop.com
Dear Paul Jefferson,
Thank you for your fantastic feedback. We’re really pleased to hear your Dyson arrived so quickly and that you were happy with both the quality of the machine and the packaging. It’s great to know the service, delivery, and price all met your expectations. Thank you for choosing Electricshop — we truly appreciate your support.
Best Regards,
The Electricshop Team
I ordered a Dyson at a good price
I ordered a Dyson at a good price, packed well, delivered on time. What you expect and all was good, would recommend.
22 de dezembro de 2025
Avaliação não solicitada
Resposta da electricshop.com
Dear Patsy Edwards,
Thank you for your review. We’re pleased to hear you found the price competitive and that your Dyson was well packed and delivered on time. We really appreciate the recommendation and your custom.
Best regards,
The Electricshop Team
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