electricshop.com Avaliações 3.160

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After extensive Google searches for the cheapest Vacuum Cleaner from what I call a trusted store, I eventually ended up with the electricshop. Other online stores were cheaper, but electricshop ticked... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great buying experience. The TV I bought matched the lowest price I could find anywhere else on the web. No gimmicks, no discount codes, just the best price. Customer service was excellent. Ben from t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Just received and used my Dyson V11 advanced vacuum cleaner. Boxed and delivered safely. Great communication about delivery. After searching online found my vacuum at £100 cheaper than other retailers... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very helpful good price item delivered as promised. I was very happy with the delivery company DPD I liked that there was a security method check on delivery.

Detalhes da empresa

  1. Loja de Eletrônicos
  2. Loja de Eletrodomésticos
  3. Empresa de Eletrônicos
  4. Loja de utensílios de cozinha
  5. Loja de refrigeradores
  6. Loja de Televisão

Escrito pela empresa

electricshop.com is one of the most respected independent electrical retailers within the UK. The company has been supplying top brand name consumer electrical goods for over 20 years.Trust & Reliability are the main qualities of this company. Together with competitive deals and free deliveries direct to your home…..you need choose no other online business to supply your domestic electrical products!!. Furthermore when you purchase from electricshop.com, you can take comfort from the fact that the company has many years of experience in the supply and service of top brand name electrical goods throughout the UK, and is financially secure.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

I ordered a Dyson at a good price

I ordered a Dyson at a good price, packed well, delivered on time. What you expect and all was good, would recommend.

22 de dezembro de 2025
Avaliação não solicitada
logotipo da electricshop.com

Resposta da electricshop.com

Dear Patsy Edwards,

Thank you for your review. We’re pleased to hear you found the price competitive and that your Dyson was well packed and delivered on time. We really appreciate the recommendation and your custom.

Best regards,
The Electricshop Team

Avaliado com 5 de um total de 5 estrelas

Outstanding company

Ordered a Dyson V10 Absolute on Sunday 18th January 2026 at a discounted price saving £109 from other retailers. Order was delivered in superfast time as arrived by 12.44pm on Tuesday 20th January. Full tracking details were sent to me at every step of the way until delivery. Item arrived in perfect condition. I am really pleased with my purchase, would definitely recommend. This will be my go to electrical dealer from now on.

20 de janeiro de 2026
Avaliação não solicitada
logotipo da electricshop.com

Resposta da electricshop.com

Dear Miss Susan Davies,

Thank you for your fantastic feedback. We’re delighted to hear that your Dyson V10 Absolute arrived so quickly and in perfect condition, and that you appreciated the full tracking updates. We’re thrilled that you were happy with the price and your overall experience, and we truly appreciate your recommendation. We look forward to being your go-to electrical retailer for future purchases.

Best regards,
The Electricshop Team

Avaliado com 5 de um total de 5 estrelas

Never used this company before but I…

Never used this company before but I was so very happy with the service from beginning to end. They kept me informed every step of the way so yes a very happy customer and I will use them again next time I need an electrical item

19 de janeiro de 2026
Avaliação não solicitada
logotipo da electricshop.com

Resposta da electricshop.com

Dear Karen Buxton,

Thank you for your kind review. We’re delighted to hear that your first experience with us was so positive and that our updates kept you informed throughout. We really appreciate your support and look forward to helping you with your next electrical purchase.

Best regards,
The Electricshop Team

Avaliado com 5 de um total de 5 estrelas

Great price, fast delivery

Great price, fast secure delivery

16 de janeiro de 2026
Avaliação não solicitada
logotipo da electricshop.com

Resposta da electricshop.com

Dear Sparrow24,

Thank you for your feedback! We’re pleased you were happy with the price and delivery.

Best regards,
The Electricshop Team

Avaliado com 5 de um total de 5 estrelas

A straight forward transaction

A straight forward transaction, great price too would highly recommend this company.

16 de janeiro de 2026
Avaliação não solicitada
logotipo da electricshop.com

Resposta da electricshop.com

Dear Sue Wilson,

Thank you for your kind words. We’re delighted you had a straightforward experience and were happy with the price. We really appreciate your recommendation!

Best regards,
The Electricshop Team

Avaliado com 1 de um total de 5 estrelas

Unable to fulfil orders

Another company that displays products they don't stock or sell and takes money for orders they can't fulfil. VERY disappointing and frustrating.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da electricshop.com

Resposta da electricshop.com

Dear Sir

Thank you for your review. We’re sorry for the frustration caused and appreciate the opportunity to clarify what happened.
At the time your order was placed on 5 January, the turntable was clearly advertised as “Available for delivery around 15/01/26” due to high demand over the Christmas and New Year sale period. While we normally carry this item in stock, it had temporarily sold out and the expected delivery date was shown on the product page.
Before processing your order, our sales team contacted you within 24 hours to confirm that you were aware of the expected delivery timeframe and to ensure it met your expectations. Unfortunately, despite information provided by our supplier, their UK shipment was unexpectedly delayed while in transit, which was outside of our control.
To help resolve the situation, we offered alternative options, including a different colour or a discounted upgrade to the next model.
We sincerely regret that we were unable to complete your order as planned and understand how disappointing this was. Providing clear information and good customer service is very important to us, and your feedback helps us continue to improve.

Regards

Ken
Customer Service Manager
Electricshop

Avaliado com 5 de um total de 5 estrelas

Very good delivery service.

3 de janeiro de 2026
Avaliação não solicitada
logotipo da electricshop.com

Resposta da electricshop.com

Dear Tracey Brown,

Thank you for your feedback! We’re glad you were happy with our delivery service.

Best regards,
The Electricshop Team

Avaliado com 5 de um total de 5 estrelas

Great personal service.

Great personal service.
They even exchanged a item that I had purchased in error.
Their shop was local so I visited and received great personal advice, so I had the confidence of knowing that had the correct spec. Hi Fi item.
They even delivered the replacement item by hand!

8 de janeiro de 2026
Avaliação não solicitada
logotipo da electricshop.com

Resposta da electricshop.com

Dear Philip Pearlman,

Thank you for your fantastic feedback. We’re delighted to hear that our personal service, in-store advice, and hand delivery of your replacement item gave you confidence in your purchase. It’s always our goal to make the buying experience as smooth and helpful as possible.

Best regards,
The Electricshop Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Ordered a Dyson V11. It was competitively priced with free delivery via DPD. Had message at 8 am of a 1 hour delivery slot later that day (along with the required code) and it arrived bang on time. Cannot fault this company and will be using them again.

6 de janeiro de 2026
Avaliação não solicitada
logotipo da electricshop.com

Resposta da electricshop.com

Dear Lynne,

Thank you for your kind review and for taking the time to share your experience.

We’re delighted to hear that your Dyson V11 arrived on time and that you found the ordering process, pricing, and delivery service to be smooth and reliable. It’s great to know the delivery updates and PIN process worked as intended.

We truly appreciate your support and look forward to assisting you again in the future.

Best Regards,
The Electricshop Team

Avaliado com 5 de um total de 5 estrelas

Bought a Samsung microwave off electric…

Bought a Samsung microwave off electric shop.com excellent company dispatched within a day or so updates all the way delivered by dpd I highly recommend this company really great service will use again in the future definitely

6 de janeiro de 2026
Avaliação não solicitada
logotipo da electricshop.com

Resposta da electricshop.com

Dear Stacey,

Thank you for your fantastic review and recommendation.

We’re really pleased to hear that you had such a positive experience with your Samsung microwave order and that you were kept informed throughout the process. It’s great to know the dispatch and DPD delivery met your expectations.

We appreciate your support and look forward to serving you again in the future.

Best Regards,
The Electricshop Team

Avaliado com 1 de um total de 5 estrelas

Be warned! Charged me £15 because of 2 failed delivery attempts.

Be warned! Charged me £15 because of 2 failed delivery attempts. First of all I ordered a hoover for my Dad as he is old and doesn't do well with technology. The first delivery attempt they asked him for a code I must've missed that but WHY do they need a code to deliver a hoover??? They have the name and address why not just ask for a signature? Then the 2nd delivery attempt was at 7:30am on Jan 3rd... He wasn't awake. They called me and said I had to pay £15 for another delivery!!! Absolutely not I said, Please refund my money. So they refunded me and took £15!!! Have you ever had to pay £15 for a failed delivery? Disgraceful. Just use another company that don’t apply these ridiculous charges.

3 de janeiro de 2026
Avaliação não solicitada
logotipo da electricshop.com

Resposta da electricshop.com

Dear Joey Glynne,

Thank you for taking the time to share feedback regarding your recent order.

We have carefully reviewed your order history and delivery details and would like to clarify the situation. At the time the order was placed, the confirmation email clearly stated—in bold—that a PIN would be required for DPD’s secure delivery service. During particularly busy periods, this service replaces signature-only delivery to reduce the risk of parcels being left unattended or stolen.

Ahead of both delivery attempts, DPD provided a one-hour delivery time slot along with the required PIN via email and text message. We also contacted you directly on both occasions to assist with the delivery. Unfortunately, both delivery attempts were unsuccessful.

As explained during our phone conversation prior to the second attempt, unsuccessful deliveries incur delivery and return carriage charges. In this case, these amounted to approximately £20 and were incurred due to the courier’s delivery attempts and the subsequent return of the parcel.

All of the above information is documented and supported by delivery records and call recordings. We take allegations of misconduct seriously and respectfully refute the claim made in your review.

We regret that this experience did not meet your expectations and appreciate the opportunity to clarify the matter.

Regards,
The Electricshop Team

Avaliado com 5 de um total de 5 estrelas

Probably the best online shopping…

Probably the best online shopping experience I’ve ever had with ElectricShop!
There was over £100 discount for my new Dyson product. The order went smoothly and was delivered in a couple of days. The delivery driver was excellent as he brought the product up 3 flights of stairs and was kind and patient as I got my phone for the code number to prove it’s my purchase.
I’d highly recommend you do yourself a favour and shop at ElectricShop!
Thanks and happy new year 🥳👍🏼

1 de janeiro de 2026
Avaliação não solicitada
logotipo da electricshop.com

Resposta da electricshop.com

Dear Kathy,

Thank you so much for your wonderful review and for sharing such detailed feedback.

We’re delighted to hear that you had such a positive experience with your Dyson purchase, from the significant savings to the smooth ordering process and prompt delivery. It’s especially great to know the delivery driver provided excellent service and that the secure PIN process worked well for you.

We truly appreciate your recommendation and kind words. Thank you for choosing ElectricShop, and we wish you a very happy New Year too!

Best Regards,
The Electricshop Team

Avaliado com 5 de um total de 5 estrelas

placed a order got it next day Sebo…

placed a order got it next day Sebo vacuum cleaner. x7 this is the second item from this company great service

31 de dezembro de 2025
Avaliação não solicitada
logotipo da electricshop.com

Resposta da electricshop.com

Dear Peter,

Thank you so much for your kind words! 🙏 We’re thrilled to hear that your Sebo X7 vacuum arrived quickly and that you’re happy with our service. It’s always our goal to make shopping smooth and easy, and we really appreciate your continued trust in us. Enjoy your new vacuum!

Best Regards,
The Electricshop Team

Avaliado com 5 de um total de 5 estrelas

Excellent price and delivery.

23 de dezembro de 2025
Avaliação não solicitada
logotipo da electricshop.com

Resposta da electricshop.com

Dear Cameron,

Thank you for your feedback! We’re glad you’re happy with the price and delivery. We appreciate your support!

Best Regards,
The Electricshop Team

Avaliado com 5 de um total de 5 estrelas

Great service. Fab price.

Very impressed with service and fast e-mail response and next day delivery. Really pleased with purchase of Sharp Turntable and speaker pair bundle RPTT100-CPSS30BK.. great price as advertised on e-bay.
Fab sound. (Just replaced my 50 year old deck and speakers).

18 de dezembro de 2025
Avaliação não solicitada
logotipo da electricshop.com

Resposta da electricshop.com

Dear Frank,

Thank you so much for your wonderful review! We’re thrilled to hear you’re happy with the Sharp Turntable and speaker bundle, and that everything from our service to the next-day delivery met your expectations. It’s fantastic that you’re enjoying the sound—what a great upgrade from your 50-year-old setup! We really appreciate your support and hope you continue to enjoy your music. 🎶

Best Regards,
The Electricshop Team

Avaliado com 5 de um total de 5 estrelas

Fast despatch and delivery with product competitively priced

Sebo X7 vacuum cleaner ordered Sunday evening. Delivered Tuesday evening by DPD within the alloted timeslot. Plastic wrapping applied with care to protect the vacuum box. Very happy with the service from electricshop.com and DPD. Previous vacuum was a Sebo X4 that lasted 16 years so I'm sure the X7 will not disappoint.

14 de dezembro de 2025
Avaliação não solicitada
logotipo da electricshop.com

Resposta da electricshop.com

Dear Steve,

Thank you for your detailed review! We’re delighted to hear that your Sebo X7 arrived safely and on time, and that you’re pleased with the care we take in packaging. It’s wonderful to hear your X4 served you for 16 years—here’s to many more years of great service with your new X7! We really appreciate your trust and support.

Best Regards,
The Electricshop Team

Avaliado com 5 de um total de 5 estrelas

Very competitively priced

The vacuum cleaner I ordered was very reasonably priced and delivered quickly by DPD. No problems at all, it was well packaged and everything works perfectly.

25 de novembro de 2025
Avaliação não solicitada
logotipo da electricshop.com

Resposta da electricshop.com

Dear Katie,

Thank you for your feedback! We’re glad to hear your vacuum arrived quickly, was well packaged, and is working perfectly. We appreciate your support and hope you continue to enjoy your purchase!

Best Regards,
The Electricshop Team

Avaliado com 5 de um total de 5 estrelas

A great buy

A great buy. Ordered a Dyson v15. Good price arrived on time. Very pleased with vacuum and would buy from them again.

10 de novembro de 2025
Avaliação não solicitada
logotipo da electricshop.com

Resposta da electricshop.com

Dear Katie,

Thank you for your review! We’re delighted to hear your Dyson V15 arrived on time and that you’re happy with your purchase. We really appreciate your support and look forward to serving you again!

Best Regards,
The Electricshop Team

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