Excellent service from Elite Parts. Their communication throughout the process was great, with quick responses and clear updates on availability. What really impressed me was their ability to s... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The information though long was clearly outlined and the team was very accessible via what's app to clarify any misconceptions. They were courteous and professional. Only draw back is the heavy shippi... Ver mais
A empresa respondeu
I can easily order from Elite Parts again. They patiently walked me through each step of my purchase, up to delivery. I can't speak on the order, I am yet to receive them, but communication was simp... Ver mais
A empresa respondeu
Though I received my goods within the earliest possible time, I had to travel quite a distance to go for collection. More specifically, move from from one region to the collection point which is usual... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Eliteparts is the first official website marketplace selling auto-parts for the giant Chinese brands Great Wall GWM and CHERY including auto-parts for CHERY, HAVAL, POER, Wingle, Tank and all other vehicles manufactured under GWM & CHERY. We ship spare parts from China directly to your doorstep worldwide.
Informações de contato
No. 698, Hanjiang West Road, Xuejia Town, Xinbei District, Jiangsu Province., 212300, Changzhou, China
- +86 159 9684 6558
- Support@eliteparts.org
- www.eliteparts.org
4,4
Excelente
172 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Still haven't got any part that I…
Still haven't got any part that I ordered and now yous want me to pay extra for delivery no way that's the last time I will be dealing with you
6 de julho de 2025
Resposta da Elite Parts
Your order was shipped promptly via Aramex from China, and the delivery charges requested are standard fees imposed by Aramex—not by Elite Parts. Refusing to pay those charges is your personal decision, and naturally, this has prevented you from receiving the package.
All shipping conditions, including additional fees by couriers in some regions, are clearly stated in our product descriptions. Not reviewing this information before placing your order does not reflect any fault on our side.
While you’ve chosen not to deal with us again, we respect that decision. However, we remain committed to supporting customers who value transparent service and accurate communication.
The order was delayed due to the…
The order was delayed due to the shipping company, not the store. Customer service was helpful and followed up until the issue was resolved. Appreciate the support.
27 de julho de 2025
Avaliação não solicitada
Resposta da Elite Parts
Thank you so much for your kind update and for acknowledging the support provided. We’re very happy to hear the issue was resolved and that you felt supported throughout. Your trust and satisfaction are very important to us, and we look forward to serving you again in the future.
The delivery is taking way too long
The delivery is taking way too long, and I still haven’t received my order. I expected better communication and service.
29 de junho de 2025
Resposta da Elite Parts
Thank you for your feedback, and we’re truly sorry for the inconvenience caused by the delivery delay. We understand your frustration and apologize for the unexpected wait. Please note that the delay was related to the shipping company, and we’ve worked to follow up and resolve the issue promptly.
We appreciate your patience and hope your experience improved as things were clarified and resolved.
The order was recieved on the time…
The order was recieved on the time frame mentioned in good condition.
The product description were exact the same mentioned on the website.
29 de junho de 2025
Resposta da Elite Parts
Thank you, George, for your fantastic feedback! We're glad your order arrived on time and matched the description perfectly. We appreciate your trust in us for your CHERY Tiggo parts needs and look forward to serving you again!
Resposta da Elite Parts
Thank you, Manampiaina, for your 5-star review! We're glad to hear your HAVAL parts arrived on time and met your expectations. We appreciate your support!
Resposta da Elite Parts
Thank you so much, Gary, for your great review! We're thrilled to hear that you were satisfied with the precision of the parts and our communication. At Elite Parts, we take pride in helping our customers worldwide find the exact components they need — including original GWM Wingle 5 parts. We're always here to assist you with any future inquiries!
Great service
Great service. Ordered a side chrome skirt for my HAVAL jolion, and it arrived in due time as I needed it in a time sensitive schedule. The customer service is great, they answer your questions in detail and follow-ups are in timely manner. Would highly recommend this website for original parts. All the steps and prices are clearly mentioned.
10 de junho de 2025
Resposta da Elite Parts
Thank you so much, Ozzy! We're glad you received your HAVAL JOLION part on time and that our service met your expectations. We truly appreciate your trust and recommendation!
Great customer service
Ordering was easy and the company were very quick at replying to emails. Can not fault them. The shipping to get to Australia took a long time and aramex didn’t respond to my emails about where the package was which was disappointing.
6 de maio de 2025
Resposta da Elite Parts
Thank you for your kind review! We're glad you were satisfied with our service and communication.
We regret that Aramex’s delay affected your overall experience, as shipping performance can influence our rating.
We appreciate your support and hope to serve you again with genuine HAVAL auto parts and excellent service.
Outstanding Service
Outstanding Service — Highly Recommended!
I’m extremely satisfied with my experience. The item arrived two days earlier than expected, which was a very pleasant surprise. It was exactly as described — clean, precise, and even included a few extra touches I wasn’t expecting. Truly exceeded my expectations.
The customer service was excellent, with great communication and responsible follow-up throughout the process. Pricing was very fair, and the entire experience felt trustworthy and professional.
While the website may not look very modern or flashy, don’t let that fool you — the quality of service speaks for itself. In fact, it’s one of the best services I’ve come across, especially when compared to others that only focus on presentation but fall short on delivery.
Highly recommended — thank you again!
3 de junho de 2025
Resposta da Elite Parts
Thank you so much, Fausto, for your thoughtful and encouraging words! We're truly glad to know the service and product exceeded your expectations. Your trust and support mean a lot to us, and we’ll keep working hard to deliver the same great experience every time.
Excelente y eficaz con el envío del…
Excelente y eficaz con el envío del producto y es de buena calidad genuino , muy buena empresa .
25 de maio de 2025
Resposta da Elite Parts
Muchas gracias, Miguel Ángel!
Nos alegra saber que estás satisfecho con la calidad y el servicio. Estamos siempre a tu disposición.
Resposta da Elite Parts
Thank you for your valuable feedback. We’re always happy to assist you at anytime.
recived parts without orignal packing…
recived parts without orignal packing without part number cant sale here .hidden charge for shiping
very disappointed 5kg package 1 month required time we recived 300aed expensive from other market
7 de abril de 2025
Resposta da Elite Parts
Thank you for your feedback, Mohammad. We regret that our services did not meet your expectations. Regarding the original packaging, it’s common for shipping companies to remove branding, including logos and boxes, due to Chinese international trading laws—something beyond our control. As for the shipping charges, they are clearly stated on our website and were also shared with you on WhatsApp before shipping, so nothing was hidden. That said, we truly value your business and promise to do our best to meet your expectations in the future.
Support very well
In sense of support i can give them 100/100 score
Mr. Brain Li supported me very well in all aspects like in shipment and payment
7 de abril de 2025
Resposta da Elite Parts
Thank you, Mr. Mohammed Javed, for your great review! We’re glad our team could support you with both shipping and payment.
Thé rapidity of answering all my…
Thé rapidity of answering all my question and guide me during all transactions
3 de abril de 2025
Resposta da Elite Parts
Thank you, Claudine, for your kind review! We're glad we could assist you promptly and clearly. Always here to help with CHERY Tiggo 4 Pro parts and more!
Part arrived and fitted perfectly.
27 de março de 2025
Resposta da Elite Parts
Thank you, Jamie! We're glad the part arrived and fit perfectly. We’re always here for your HAVAL Jolion parts needs. Looking forward to serving you again!
From the time I placed the order…
From the time I placed the order everything went smoothly, I was kept up to date with how the order was progressing along the way, and most importantly the part arrived in excellent condition and on time
Excellent service
30 de março de 2025
Resposta da Elite Parts
Thank you, Matthew, for your kind words and great feedback! We’re glad to hear your HAVAL H6 HEV auto parts arrived on time and in excellent condition. Looking forward to serving you again soon!
— Elite Parts Team
Elites parts never fail me
Elites parts never fail me. Always coming through. I love everything about your service. Looking forward to purchase as soon as I need to.
29 de março de 2025
Resposta da Elite Parts
Dear Dave,
Thank you once again for your continued trust and second 5-star review! We're thrilled to know you're happy with our service and proud to be your go-to source for HAVAL Auto Parts. Looking forward to serving you again soon!
– Elite Parts Team
I recieved my goods in a good condition…
I recieved my goods in a good condition and of quality, the only problem I had was the custom delay
24 de março de 2025
Resposta da Elite Parts
Thank you for your kind review! We're glad to hear your order arrived in good condition and met your expectations.
Regarding the customs delay, we kindly note this is outside our control as it depends on local regulations in your country. We appreciate your understanding and are always here to assist you throughout the process.
Looking forward to serving you again!
I am located in Islamabad
I am located in Islamabad, Pakistan and own a Chery Tiggo 8 Pro. Here, Pakistan Chery Motors launched Chery under partnership with Ghandhara-Nissan Automobiles who assembled right hand drive cars. In about two years the partnership has dissolved and now we Chery owners cannot get spare parts for our cars any more. Here I have to thank suppliers like Elite Parts who are there to serve us. I am extremely satisfied with the service and quality of parts I am able to get from this store. They have a partnership with Shop&Ship and Aramex to ship the items to me. Items are well packed and can be tracked step by step. I can recommend this supplier to anyone who is in need of Chery or GWM parts. I have given them a 5 star rating.
7 de abril de 2025
Avaliação não solicitada
Resposta da Elite Parts
Thank you so much for your kind words and for taking the time to share your experience. We're truly glad to know that we could support you in finding Chery Tiggo 8 Pro spare parts despite the challenges in your local market.
At Elite Parts, we understand how frustrating it can be when spare parts aren't locally available, and we’re committed to serving customers like you across the globe. We're happy to hear that your delivery process was smooth, reliable, and trackable.
Your trust and satisfaction mean a lot to us, and we look forward to continuing to provide original Chery and GWM spare parts whenever you need them.
Thanks
Thanks, it was nice experience.
But it's better to get information about the delivery fees before the order
9 de março de 2025
Resposta da Elite Parts
Thank you, Waleed! We're happy to hear you had a great experience. Regarding delivery fees, we always strive for transparency—each product description on our website includes a link to the Aramex shipping calculator, where you can estimate international shipping costs based on the product's actual weight before purchase. We appreciate your feedback and look forward to serving you again for all your HAVAL H6 Third Generation Parts needs!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.