We've been dealing with Liam at Energy Advice Line for over ten years. He's great to deal with, as are all other staff that we've spoken to. We've always been happy with the competitive prices and dif... Ver mais
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Veja o que dizem as avaliações
I have used them for several years for my business energy, and a recent poor gas installation experience by a third (and I think there was a fourth) party has been handled professionally by Liam @ EAL... Ver mais
I have used Energy Advise Line for a number of years for our business energy. I have always found them approachable and they don't have a 'pushy' or 'hard sales' approach. They give a number of option... Ver mais
A empresa respondeu
Hi we have moved a few Utility Suppliers around a few different towns and Matt McAdam has been so helpful and supportive through this process. He has taken the majority of the stress out of it for... Ver mais
Detalhes da empresa
Escrito pela empresa
Using the Energy Advice Line to change your business electricity or business gas supplier is free and simple, enabling you to search the market for the lowest prices at the click of a button. With our new price comparison engine, all you need is your businesses postcode to get prices and find you the best deal from our comprehensive panel of energy suppliers. The comparison process is easy. You can make a well informed and confident decision online but our team of energy advisors are available via online chat or telephone to help you at any stage if you need it. We are all about putting our customer in control so they are confident in making the right decision. One of the best ways to save your company money is by shopping around for the best available prices before your fixed-term contract is due to expire. The energy regulator OFGEM has investigated the prices and has found that businesses that use a reputable price comparison website like the Energy Advice Line to compare their commercial energy prices are more likely to have lower bills than those who stay with the same supplier year after year.
Escrito pela empresa
Informações de contato
Suite A, 2nd Floor, Burlington House, Burlington Arcade, BH1 2HZ, Bournemouth, Reino Unido
- 01202 025 399
- customer.service@energyadviceline.org.uk
- www.energyadviceline.org.uk
5,0
Excelente
980 avaliações
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Excellent and very helpful honest service
The staff are always at hand to help with all queries and I felt gave an honest approach to pricing. I have used them for several years to renew our business Electricity and Gas and I feel I have always got good advsie and value.
2 de abril de 2023
Josh was very helpful and patient
Josh was very helpful and patient with all the delays on my part
26 de julho de 2022
Resposta da Energy Advice Line Limited
Hi Brindar, thank you for the really kind review. We are here to try and help you navigate a way through what is currently a very difficult market with prices being so high. You know where we are if you require any further information or advice. Thanks again!
Beautifull service
Beautifull service. Thanks to energy advice line limited all member ...
21 de junho de 2022
Avaliação não solicitada
Excellent service from our account…
Excellent service from our account manager Josh Wedderburn in helping us find the best available contract in these days.Their are so helpfull and friendly.Service quality was so good
20 de junho de 2022
Avaliação não solicitada
Resposta da Energy Advice Line Limited
Many thanks for the kind review Robert. We are all having to deal with the energy price crisis at the moment which is extremely difficult. We must thank you for placing your trust in Energy Advice Line and we look forward to helping you again very soon.
Very help and efficient.
15 de junho de 2022
Resposta da Energy Advice Line Limited
Thank you very much for the great review Simon. It is very much appreciated. Please do not hesitate to come back to us if you require any further information or advice during the contract with your new supplier. We very much look forward to speak with you again very soon. Thanks again!
An excellent account manager to have.
Tom was very pleasant, efficient, and informative, he explained everything in detail without it being cumbersome, and took care of our account for a good deal over the next three years.
8 de junho de 2022
Resposta da Energy Advice Line Limited
Thank you for the kind review Roger. We do our best to make the comparison and switching process as easy as possible but we appreciate that the current price level and amount of market volatility doesn't help. We will always try and explain the pros and cons around every offer available so you make a well informed and confident decision every time. We look forward to speaking with you again soon.
Excellent service
Excellent service from our account manager Josh Wedderburn in helping us find the best available contract in these days of spiralling energy costs.
7 de junho de 2022
Avaliação não solicitada
Resposta da Energy Advice Line Limited
Hi Stephen, very many thanks for the kind review! We are really happy that we could help you again this time. The process of price comparison during this period of volatility has never been more important so you can safeguard your business as much as possible. We look forward to helping you again next time.
Wonderfully helpful
Wonderfully helpful. Everyone I spoke to was great, especially Tom Jackson who put up with my many questions and a lot of too-ing and fro-ing! They seem like genuine people who actually want to help unlike other companies who just want to get you signed up and move onto the next. Couldn't recommend more.
12 de maio de 2022
I have been with the Energy advice line…
I have been with the Energy advice line for a number of year dealing with Tom Jackson and the service has been very very good .
Always on the ball and dealing with everything very timely.
Very flexible with calls made.
10 de maio de 2022
Resposta da Energy Advice Line Limited
Thanks for the great review Fiona. We are so happy that we could help you compare the market again this time around. Please do not hesitate to come back to us if you need any further information or advice during the contract. Thanks again!
Resposta da Energy Advice Line Limited
Thank you for the kind review Iain. We are really happy that we could help you compare the business electricity market. Please come back to us at any time throughout the duration of the contract if you need any further help or assistance. Thanks again!
Helpful as ever
I have used Energy Advice Line many times and have always had excellent service.
21 de abril de 2022
Resposta da Energy Advice Line Limited
Many thanks for the kind review Ian. We very much look forward to helping you compare the market again on renewal but please do not hesitate to come back to us if you require any further information or advice in the meantime.
Once again the Energy Advice Line…
Once again the Energy Advice Line managed to find us the best deal. They are always a pleasure to deal with and our Account Manager Tom is always pleasant, helpful and extremely efficient and we have changed suppliers over the years with absolutely no hassle, saving us a great deal of money.
9 de abril de 2022
Resposta da Energy Advice Line Limited
Thanks for the great review Philip! We really look forward to helping you again in the future but please do not hesitate to come back to us if you require any further information or advice in the meantime.
Responsive & helpful
I found Liam very patient and helpful with all my queries regarding our electricity contract negotiations and given the current energy climate it was good to have a go to person who responded quickly and sensibly.
8 de abril de 2022
Resposta da Energy Advice Line Limited
Thanks for the kind review Jules! Like you say the energy climate is really challenging for everyone at the moment but we are very happy that we could help you compare and chose the best option for your business. We look forward to helping you again in the future but please do not hesitate to come back to us if you require any further information or advice in the meantime.
WE HAVE BEEN WITH ENERGY ADVICE LINE…
WE HAVE BEEN WITH ENERGY ADVICE LINE FOR 10 YEARS, THEY ALWAYS STEER US RIGHT. SUPER SERVICE.
5 de abril de 2022
Resposta da Energy Advice Line Limited
Thank you for the kind review Lisa! You have been a customer of ours for a number of years now and we are extremely grateful for your business during this period. The market has changed a lot recently but we are really happy that we could help you again on this occasion. We look forward to speaking with you again very soon but please do not hesitate to come back to us if you require any further information or advice in the meantime.
Brilliant service from Liam at Engery…
Brilliant service from Liam at Engery Advice Line as usual.
5 de abril de 2022
Resposta da Energy Advice Line Limited
Thanks for the kind review Lorraine! The market is very difficult at the moment for everyone. We were really happy that we could help you again on this occasion. We look forward to helping you again in the future but please do not hesitate to come back to us if you require any further information or advice in the meantime.
Despite going back and forth for gas…
Despite going back and forth for gas and electricity prices and the invasion of Ukraine stopping prices altogether, (which they also let us know about), the account manager was always friendly and helpful in finding the best prices for us. I'd used them before prior to the company being bought and went back to them for the new owners. I wouldn't hesitate to use Energy Advice Line again. Thank you.
25 de março de 2022
Resposta da Energy Advice Line Limited
Thank you for the great review June. We were delighted that we could help you compare the market and find the best option for your business energy. Please don't hesitate to contact Energy Advice Line again if you require any further assistance or advice in the meantime.
Very pleased with service
Very pleased with service, unlike most of the other online energy comparison websites, these guys arent pushy, and they let you see quotes online and look at them in your own time. Phone call I got was pleasant and just a follow up and not pushy at all.
16 de março de 2022
Resposta da Energy Advice Line Limited
Thank you for the kind review Andy. The market is very difficult at the moment but we do all that we can to make sure that you can compare prices online with confidence and in your own time. Please don't hesitate to come back to us if you require any further information or advice.
A fast and efficient service that saved…
A fast and efficient service that saved me at least a couple of K per annum over the cost of a competitor market comparison company. Liam @ Energy Advice was courteous and professional at all times and quickly resolved a mistake made by British Gas without me having do any more work than bring it to his attention.
11 de março de 2022
Resposta da Energy Advice Line Limited
Thanks for the great review Jamie. We are delighted that we could help save you money over and above what was being offered elsewhere. We are here to help at every stage so please don't hesitate to contact us again if you need any further assistance.
Tom has just succeeded in sorting out a…
Tom has just succeeded in sorting out a very confusing situation that one and a half hours speaking ( mainly waiting to speak) to different departments of EDF had brought no success whatsoever. Tom found the accounts that needed changing from a developers supply to regular accounts and gave me all the information of N Pan numbers etc that would make any future dealings with EDF easier. He reviewed the existing accounts we have plus setting up a new 3 year contract on a very competitive price that was lower than l was expecting. This was all done with such polite patience. l am extremely Dyslexic, l struggle with emails & had employed the help of my bookkeeper with her computer to try and sort the problem on line for me, when my attempts on the telephone the previous day had been unsuccessful. Unfortunately EDF’s online site crashed shortly into the process, which was when l managed to find Toms number that l had taken quite some time ago after he had first called me and been so helpful.
I can only reiterate what a fantastic service Tom provided with a situation that involved several accounts and was far from clear,all with such patient good humour. Very many thanks
Sarah Macdonald
11 de fevereiro de 2022
Resposta da Energy Advice Line Limited
Hi Sarah, I am glad that we managed to help you sort out the confusion with your EDF accounts and move you to the best product for your business. Please do not hesitate to come back to me if you require any further help or assistance in the future. Many thanks, Tom
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