Engraved Memories Avaliações 

195
O TrustScore é 4.5 de um total de 5

4,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From start to finish the company was amazing. Easy to order and upload a photo. The engraving is perfect. My rainbow puppy is now with me in my heart and near my heart always. Order was fast, quality... Ver mais

Avaliado com 4 de um total de 5 estrelas

Arrived, very pretty and I think medics are more likely to notice it and read it than just a plain medic bracelet (I was told once that they don't look at them). Lets hope I never need it, but better... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was looking round for a cake server and knife for our wedding and came across engraved memories and I honestly cannot recommend them enough 🥰🥰 The cake server and knife are simply stunning... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

George is an absolute star. I made an error when ordering I used my old shop account and it was registered to my previous address. Parcel was sent back to engraved memories. Quick telephone call to ex... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Souvenirs

Escrito pela empresa

Shop now for quality personalised gifts and keepsakes, perfect for any occasion. We have a large selection of beautiful pendants, lighters, keyrings, bracelets and many more!


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

195 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 90% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(195)

75 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Love the pendent very happy

9 de março de 2026
logotipo da Engraved Memories

Resposta da Engraved Memories

Thank you for your feedback. We’re so pleased to hear you love the pendant and are happy with your purchase. We really appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Absolutely beautiful key ring engraved…

Absolutely beautiful key ring engraved with my grandchildren on, a birthday present for their Mummy x

19 de março de 2026
Avaliação não solicitada
logotipo da Engraved Memories

Resposta da Engraved Memories

Thank you, Tracie, for your lovely review. We’re so pleased to hear you’re happy with the key ring. We really appreciate your kind feedback.

Avaliado com 4 de um total de 5 estrelas

Nice quick delivery,pendant is a bit…

Nice quick delivery,pendant is a bit smaller than expected, otherwise very happy.

24 de fevereiro de 2026
logotipo da Engraved Memories

Resposta da Engraved Memories

Thank you, Stephen, for your feedback. We’re pleased to hear you were happy with the quick delivery and overall purchase. We appreciate your comment on the size as well, as it helps us continue to improve and ensure expectations are clear for our customers.

Avaliado com 3 de um total de 5 estrelas

Order took a while but was worth the wait

Order took a while to arrive, however once it did arrive, I have to say it did come in a very lovely packaging (I did put on the note that’s it a present) and the carving on the locket/necklace was done really well, the pictures I uploaded were placed perfectly inside, I was actually very impressed that it was worth the wait 😅 just allow a few weeks - as it will take a while till it’s in transit, after that point u do get a Royal Mail tracking number.

7 de março de 2026
Avaliação não solicitada
logotipo da Engraved Memories

Resposta da Engraved Memories

Thank you, Heidi, for your thoughtful review. We really appreciate your patience and are so pleased to hear that the locket, engraving, and packaging all met your expectations in the end.

Your feedback on delivery time is also very helpful, and we’re glad you felt it was worth the wait. Thank you again for your support.

Avaliado com 5 de um total de 5 estrelas

…great experience

The first bangle I ordered was not what I expected rang them up and they let me re order another style free of charge and keep my first one too

5 de fevereiro de 2026
logotipo da Engraved Memories

Resposta da Engraved Memories

Thank you, Susan, for your kind review. We’re glad we could quickly resolve things for you and help you find a style you were happy with. It’s great to hear you had a positive experience, and we really appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Good value speedy and quality items

Good value speedy and quality items purchased another doggy memorial for my freind and the quality and help from staff was yet again amazing thank you so much

9 de fevereiro de 2026
logotipo da Engraved Memories

Resposta da Engraved Memories

Thank you for your feedback. We’re pleased to hear you found our products to be good value and were happy with the speed and quality. We really appreciate your support.

Avaliado com 5 de um total de 5 estrelas

I was very impressed with the quality…

I was very impressed with the quality of my purchase, the actual quality is amazing, it was a split heart keychain, my girlfriend absolutely loves her half, it was a great price, very prompt delivery, well packaged, and had fantastic customer communication, I would highly recommend this small business, 10/10 , also the engraving is beautifully done, many thanks to engraved memories.

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da Engraved Memories

Resposta da Engraved Memories

We truly appreciate your support! Delighted to hear you were happy with the quality and engraving — that’s exactly what we aim for. Thank you for choosing Engraved Memories.

Avaliado com 5 de um total de 5 estrelas

Perfect!!

Everything went perfect! I'm really satisfied with how the photo turned out. The product feels high quality :) It's quite heavy for a keychain though. Still very happy, thank you!

27 de janeiro de 2026
logotipo da Engraved Memories

Resposta da Engraved Memories

Really appreciate your feedback! So glad you’re happy with the finish and quality.

Avaliado com 4 de um total de 5 estrelas

Objet fidèle à la présentation en…

Objet fidèle à la présentation en ligne.
Gravure très bien réalisée.
Déçue d'avoir dû payer des frais de douane à la réception sans en avoir été avertie.

27 de janeiro de 2026
logotipo da Engraved Memories

Resposta da Engraved Memories

Merci beaucoup pour votre retour et pour vos compliments sur la gravure, cela nous fait très plaisir.
Nous sommes désolés concernant les frais de douane. Malheureusement, ces frais sont appliqués par les autorités locales et sont indépendants de notre volonté.

Avaliado com 5 de um total de 5 estrelas

Exceptional

This business is exceptional. I have ordered four mirrors so far and the quality has been excellent - the recipients have been thrilled. The last mirror I requested speedy shipping and George was brilliant and sent it super fast - to be fair the previous mirrors all arrived quickly too. I will be ordering more from this lovely business and highly recommend for quality, value and trustworthiness - 5 stars on all counts!

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Engraved Memories

Resposta da Engraved Memories

Thank you so much for your continued support — it truly means a lot. I’m really glad the mirrors have been well received and that we could help with the speedy delivery this time. Looking forward to creating more for you in the future!

Avaliado com 1 de um total de 5 estrelas

Terrible customer service

The item itself was fine, however, it took over 3 weeks to arrive, and despite what must have been over a dozen messages sent to them via email, WhatsApp, Facebook and Instagram not single response until they day it was posted. This was bought as a special birthday gift, finally arriving a week late. Absolutely terrible customer service so please consider that before buying from them

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Engraved Memories

Resposta da Engraved Memories

We’re sorry you felt disappointed with the communication.

During that period we were attending a business expo and were temporarily away from the office, which did affect response times. We replied as soon as we were able and ensured your order was completed and dispatched.

As a gesture of goodwill for the delay, we also issued a 25% partial refund.

We’re pleased the item itself met expectations, and we’ll continue working to improve response times during peak or travel periods.

Avaliado com 5 de um total de 5 estrelas

Beautiful set and engraving is perfect.

Beautiful set and engraving is perfect.
Very happy with the product and the service!!!

12 de janeiro de 2026
logotipo da Engraved Memories

Resposta da Engraved Memories

Thank you so much! We’re thrilled you’re happy with both the engraving and the service 😊

Avaliado com 5 de um total de 5 estrelas

Thoughtful gift and excellent quality

I ordered a personalised suit carrier bag from Engraved Memories for my brother for Christmas, with his initials, and it was a huge hit. He absolutely loved it, and so did the rest of the family. The quality is excellent: sturdy, well made, and with a really nice material that feels premium. Personalisation was done perfectly and delivery was fast. A great gift idea and a company I’d happily order from again.

18 de dezembro de 2025
Avaliado com 2 de um total de 5 estrelas

Save your time and coins

Read the reviews and look through various different website websites to find necklaces and pendants that could be personalised and came across this website. I placed my order a couple of weeks before Christmas it said it would ship between 7 to 5 days. That did not happen my item was shipped after Christmas. I received no information regarding tracking the parcel. I had to email constantly to receive just a tracking number to see when it would be delivered. They delivered the wrong item to me I was livid because I had just waited three weeks for this item. Then they closed over the Christmas period so I had to wait till January to get a response. I’ve got a response at the communication was good however was it solved in the end? Yes to an extent. To resolve them sending out the wrong item to me with the wrong engraving they sent another necklace that was supposed to be the correct one. It had the correct engraving wrong everything else. I just kept the necklace as I can’t refund it even though I asked them how to refund an item multiple times. So they replaced my original item with a different item that I did not order quite chaotic in hell the logistics of this company is run. Would I recommend them? An order from them again, no. Two stars because they tried to help to resolve the situation however their efforts were poor. Now I just have two necklaces, one with incorrect engraving and another with the correct engraving, but wrong necklace

8 de dezembro de 2025
logotipo da Engraved Memories

Resposta da Engraved Memories

We’re genuinely sorry to read this and that your experience did not meet expectations, especially during such an important time of year.

Christmas is an extremely busy period for personalised items, but that is never an excuse for receiving the wrong product. We understand how frustrating that must have been after waiting.

We did our best to resolve the issue as quickly as possible once we reopened, and we’re sorry the final outcome still left you disappointed. That was never our intention.

If you would still like to arrange a return or discuss this further, please contact us directly and we will personally review it again.

Avaliado com 5 de um total de 5 estrelas

Beautiful little pendant for cremains

Beautiful little pendant for cremains, engraved perfectly.

18 de dezembro de 2025
logotipo da Engraved Memories

Resposta da Engraved Memories

Thank you so much for your kind words. We’re honoured to create something so meaningful and are glad you’re happy with the engraving.

Avaliado com 5 de um total de 5 estrelas

Beautiful

Beautiful
Lovely engraved cake knife for the wedding

2 de dezembro de 2025
logotipo da Engraved Memories

Resposta da Engraved Memories

So glad you loved the cake knife! Thank you for choosing us for your wedding.

Avaliado com 5 de um total de 5 estrelas

My experience of purchasing products…

My experience of purchasing products were good. Easy to get in contact with, quick response, helpful with any questions that popped up. And very nice products.

20 de novembro de 2025
logotipo da Engraved Memories

Resposta da Engraved Memories

Thank you so much for your kind feedback! We’re really glad you found the process smooth and the products met your expectations 😊

Avaliado com 4 de um total de 5 estrelas

Lovely sign

Lovely sign
Was happy with the sign but would have been better if the drill hole wasn't where the last letter was located.

12 de dezembro de 2025
Avaliado com 1 de um total de 5 estrelas

I truly wish there was an option to…

I truly wish there was an option to rate below one star. Unfortunately, my experience was quite disappointing — the main items from my order were cancelled without any prior notice, and I was informed only after a long delay. The items I eventually received were not worth the price I paid. Overall, it was an unpleasant experience, and I would not recommend this seller based on my recent order.

2 de novembro de 2025
logotipo da Engraved Memories

Resposta da Engraved Memories

Hi there — I’m really sorry to hear about your disappointment with this order.

As soon as our supplier informed us that the necklace was out of stock, we reached out to let you know right away and offered alternatives. I’m genuinely sorry that you weren’t happy with the remaining items — that’s never the experience we want our customers to have.

Please contact me directly so I can make this right for you — whether that’s a replacement, refund, or another solution that you’re happy with.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais