From start to finish the company was amazing. Easy to order and upload a photo. The engraving is perfect. My rainbow puppy is now with me in my heart and near my heart always. Order was fast, quality... Ver mais
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Veja o que dizem as avaliações
Arrived, very pretty and I think medics are more likely to notice it and read it than just a plain medic bracelet (I was told once that they don't look at them). Lets hope I never need it, but better... Ver mais
I was looking round for a cake server and knife for our wedding and came across engraved memories and I honestly cannot recommend them enough 🥰🥰 The cake server and knife are simply stunning... Ver mais
A empresa respondeu
George is an absolute star. I made an error when ordering I used my old shop account and it was registered to my previous address. Parcel was sent back to engraved memories. Quick telephone call to ex... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Shop now for quality personalised gifts and keepsakes, perfect for any occasion. We have a large selection of beautiful pendants, lighters, keyrings, bracelets and many more!
Informações de contato
21 Barons Mead, SO16 9TB, Southampton, Reino Unido
- +44 7311230131
- info@engravedmemories.co.uk
- www.engravedmemories.co.uk
4,4
Excelente
195 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Still waiting for order
I ordered a pendant, but the website doesn't indicate that the items are not shipped directly, but from another country (I'm guessing China). After a week, when I contacted the shipper, they replied that the order would be shipped within a few days. When I asked to cancel the order because I couldn't wait that long since it was a gift, I received an infomation message saying that wasn't possible. They suggested changing the delivery address, which, after asking about the delivery date, went unanswered. I've been waiting over a week for a response from customer service and over two weeks for the ordered goods.
30 de outubro de 2025
Resposta da Engraved Memories
Hi there — I’m really sorry for the frustration here, especially with it being a gift.
We can see that the pendant has now been delivered. When you asked about changing the delivery address we replied and waited for the new details, but didn’t receive them, so to avoid further delay we dispatched the order to the original address. But unfortunately we cannot cancel orders that are already being processed.
For clarity: we sometimes use trusted fulfilment partners to ship certain items, but all orders are managed by us and covered by our customer care. If anything isn’t as expected, please message us directly with your order number and we’ll help right away — whether that’s arranging a return/exchange or anything else needed to make this right.
I have not received my order yet :(
23 de outubro de 2025
Resposta da Engraved Memories
Hi Devan, I can see that your order has been delivered. Due to Canada postal worker strikes there have been significant delays that were unfortunately beyound our control. Hope that you are happy with your items. Kind regards,
George
Very satisfied
I bought an engraved keychain with the date that me and my girlfriend got together. I'm very satisfied over how good quality the engravement was. I just have one pointer, the marking of the date makes it look like we got together on a sunday but we got together on a monday. Other than that I am very satisfied. Thank you!
21 de outubro de 2025
Resposta da Engraved Memories
Thank you so much for your feedback! We’re really glad you’re happy with the quality of your keychain.
2nd purchase this year!
This is the 2nd product I have purchased this year from Engraved Memories. The quality of the engraving is excellent and very well presented in its own case. Ordered and delivered within seven days! Great service.
15 de outubro de 2025
Resposta da Engraved Memories
Thank you so much for your continued trust and kind words! We're thrilled to hear you were happy with both your orders and the engraving quality. It truly means a lot to us when customers return.
Resposta da Engraved Memories
Thank you Jane, glad you got the set in time.
Resposta da Engraved Memories
Thank you Kerrie! Looking forward to dealing with you again.
Anniversary gift
I can not recommend Engraved Memoirs enough. I was looking for an anniversary present for my husband, and my first purchase did not suit him. This company was incredibly helpful, understanding, and organised an additional gift with no additional cost to me. The final product, an engraved necklace, was exceptional, and my husband is delighted with it. I will definitely be using them for all my future engraving needs. Thank you, team Engraved Memories. Your friendly and customer-focused attitude, along with your craftsmanship, is valued especially in today's market. Thank you so much.
16 de outubro de 2025
Avaliação não solicitada
Resposta da Engraved Memories
Thank you so much for your lovely feedback! We’re delighted that your husband loves his necklace and that we could help make your anniversary extra special. Our team always strives to go the extra mile to ensure every customer is happy, and your kind words truly mean a lot. We look forward to creating more meaningful pieces for you in the future.
This personalised key ring is truly…
This personalised key ring is truly beautiful so well made the engraving is amazing delivery so fast customer service second none would definitely recommend thank you
9 de outubro de 2025
Avaliação não solicitada
Resposta da Engraved Memories
Thank you so much, Alison. Looking forward to dealing with you again!
One of the initial letters is missing…
One of the initial letters is missing some colour.
26 de setembro de 2025
Resposta da Engraved Memories
Hi there, Please contact us to arrange a replacement or a refund.
The item I ordered is lovely and just…
The item I ordered is lovely and just what I was looking for.
26 de setembro de 2025
Resposta da Engraved Memories
Thank you so much! We’re really happy to hear you love your item and that it was exactly what you were looking for. We truly appreciate your support!
Resposta da Engraved Memories
Thank you! That's great to hear. Looking forward to dealing with you again.
I absolutely love the present
I absolutely love the present I purchased for my husband and it arrived just on time for the special occasion. Thank you so much.
30 de agosto de 2025
Resposta da Engraved Memories
Thank you so much for your lovely feedback! We’re thrilled to hear your husband’s gift was a hit and arrived just in time for the special occasion. If you ever need anything else, we’re here to help. Thanks again for choosing Engraved Memories!”
Great product and customer service
Great product and customer service. I had a tight deadline for a birthday present and they turned it around very quickly. Good communications and service! 👏🥰
30 de agosto de 2025
Avaliação não solicitada
Resposta da Engraved Memories
Thank you for your wonderful review! We’re so happy we could get your order to you in time for the birthday. It means a lot to hear you were pleased with both the product and our service.
The Photo Engraved Bench Plaque was…
The Photo Engraved Bench Plaque was exactly what I had ordered . I was really impressed with the quality of the picture , our family are so delighted with the product . Highly recommend . Thankyou so much
15 de agosto de 2025
Resposta da Engraved Memories
Thank you so much for your lovely words! We’re delighted to hear that the photo engraved bench plaque was exactly what you hoped for and that your family loves it. Your recommendation means the world to us – thank you for choosing Engraved Memories!
An excellent service but product could do with an upgrade.
Order to delivery only took 6 days of my Black, Personalised Grave Marker "Rose Bowl."
As with previous one which was unfortunately destroyed by a grounds person and his strimmer the only shortcoming is the holed plate on top. Due to not being able to secure it a search throughout the cemetery is required to locate it's whereabouts after any strong winds.
23 de agosto de 2025
Resposta da Engraved Memories
Thank you for your feedback and for trusting us with another order. We’re glad to hear your personalised grave marker arrived so quickly and met your expectations. We’re sorry about the issue with the holed plate – we completely understand how frustrating that can be. Your comments are very helpful, and we’re happy to share that we’ll soon be adding some high-end memorials to our shop to offer even more durable and secure options.
Lovely product and speedy delivery well…
Lovely product and speedy delivery well worth the monry
26 de agosto de 2025
Resposta da Engraved Memories
Thank you so much for your kind words! We’re delighted to hear you loved the product and that it arrived so quickly. We really appreciate your support!
Breathtaking
What a brilliant company. Ordering process was very easy, George was so caring and professional and the engraved tags exceeded expectation in every way. I very rarely write reviews- something has to be really exceptional to motivate me to do it and in all honesty I wish I could give them ten stars.
19 de agosto de 2025
Resposta da Engraved Memories
Hi Pamela, Thank you so much for your lovely review! I’m really glad the process was easy and that the tags turned out just how you hoped. Your kind words mean a lot!
Thanks for a brilliant job made up with…
Thanks for a brilliant job made up with it!
18 de agosto de 2025
Resposta da Engraved Memories
Thank you Ian, Looking forward to deal with you again!
This memorial necklace is absolutely…
This memorial necklace is absolutely beautiful, thank you
8 de agosto de 2025
Resposta da Engraved Memories
Thank you so much for your kind words – I’m really glad you love the necklace. ❤️
Great customer service
Great customer service, very friendly and also accommodates requests for custom logos. The cake knife set was perfect a perfect gift to the bride and groom. They loved it.
I would definitely recommend them and would use them again.
5 de agosto de 2025
Resposta da Engraved Memories
Thank you so much for your lovely review! I’m so glad to hear the bride and groom loved the cake knife set, and it’s great to know you were happy with the service too. I really appreciate your recommendation and would love to create something special for you again in the future.
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