Epcplc Avaliações 

Auf direkte Antwort einer Maut in Norwegen, die angeblich nicht gezahlt wurde, wird nicht geantwortet. Trotz schriftlicher Nachweise, dass diese bereits bezahlt wurde wird nicht reagiert. Dann wird behauptet weitere Mahnungen verschickt zu haben, die nicht einmal ankamen und der Betrag steigt natürlich. So eine unfaire und dreiste Arbeit habe ich noch nie erlebt. Man verzweifelt richtig und muss am Ende nicht nur doppelt sondern mittlerweile 3 Fach so viel zahlen.

I got 3 notices from Hungary. Unfornutalety, in august 2024 while travelling through Hungary I bought the vignette by putting the wrong car license number.
I received the notices one year later (summer 2025):
Notice Number 100499214
Notice Number 100484811
Notice Number 100499213
I answered you on the 1st August 2025 by sending the e-vignette from 2024 together with other information to demand for the correction of the vignette.
However, I only got an answer from you at mid september 2025 and your letter was dated on 8th august. It took more than one month to get a feedback from you. Now I just sent you the additional info you requested. How can it be that there is no quick and smooth way to get in touch with you.

Received 2 toll charges for tolls that I had already paid at the time of using the toll bridge. Pain the first one (£7) thinking I'd made a mistake for my Southbound journey. Did not get any initial warning for my Northbound journey and the first notice I had was a £50 charge of admin fees without any prior letter or notice?!

Wir parkten auf einem großen Parkplatz in Uttakleif auf den Lofoten. Nach ca. 2 Monaten erhielten wir die Rechnung: 36,17 €! Die eigentlichen Parkgebühren lagen bei 5.36. Der Rest waren "Administrative Gebühren". Eine Unverschämtheit, gegen die man von zuhause aus keine Chance hat.

Buongiorno, sono stato multato in Ungheria il 05/10/2024 (numero di pratica 36022-100547580 e 36022-100547581) per ``mancanza`` di vignetta elettronica. Tuttavia, la vignetta elettronica è stata acquistata subito dopo l'ingresso nel
Paese. La vignetta era valida fino al 14/10/2024. Sono stato ulteriormente multato al mio ritorno in Ungheria il 07/10/2024 (numero di pratica 36022-100547581), sebbene la vignetta elettronica fosse ancora valida, fino il 14/10/2024.

Ho già compilato un reclamo anche sul vostro sito web e inviato una E- mail, allegando ovviamente anche la ricevuta del avvenuto pagamento per 10 giorni!

Grazie in anticipo per la Vostra collaborazione e disponibilita per risolvere il caso!
Grazie

I was desperate for some help, called and was put through to a help desk in India, the man had a screaming child on his lap and could not hear or understand me, totally pointless service.

Jeg har efter en del måneder fået en opkrævning på vejafgift i Norge, hvor betalingsfristen var tidligere end jeg modtog brevet. Derfor skyndte jeg mig ind på hjemmesiden for at betale, men der var beløbet pludselig på cirka det dobbelte, hvorefter jeg bliver mistænkelig. Jeg skriver derefter til kundeservice hos dem. Det blev gjort den 25.06.2025, men har stadig intet hørt (18.09.2025). Jeg vil såmænd gerne betale det oprindelig beløb, men ikke det ekstra gebyr de har tillagt, fordi jeg ikke har haft chancen for at indbetale det beløb.

What a way to run a business.
On May 9th and 14th 2022, I drove I gather from the EPC invoice, through a toll at Boliqueime, Algarve.
This with a hire car. I always pay the hire company for any tolls due, on returning the car.
On June 18th, 2025, I received an invoice demanding payment of £3.06 p for the Toll. £15.64 adsmin fees, £43.32 for Admin costs. Total Invoice: £62.02.
Never having heard of EPC, I thought the invoice after 37 months to be a scam. I contacted the car hire Company and was told to contact EPC. This I did by 2 telephone calls to 02072889740. Both times they said they would sort it out with Appeals. Yesterday I received another pay now invoice for a £74.45. A further penalty charge of £12.73 for delayed payment. This in spite of my being in touch with a contact at EPC who told me it would be sorted out. The whole company from what I read in other reports seem to operate on a highly immoral plan. Do not tell the client they owe you money until sufficient time has elapsed for EPC to claim penalty costs. Even delay in reply to inital queries and then have the nerve to increase delay payment charges. This Company needs someone to investigate their method of working. Obviously I am just one of many, being taken for a ride by this Company. This is not a way to run a Company and the Directors should be made aware if not already aware. Incompetence at best. Hopefully no more. I have retained copies of all contact with EPC

So so bad. I was issued penalties despite having paid the relevant tolls. This is not the first time this has happened - so I knew not to delete receipts. Even after you provide evidence in the form of receipts these guys will keep issuing and doubling the fines for weeks. When I did manage to eventually speak to someone at EPC Plc about this they told me that none of their systems can "speak to one another" and errors such as this can take months to work out and there is nothing they can do. In the meantime the notices keep coming piling unnecessary pressure on innocent people. Utterly shocking. Whatever public bodies procure these guys to administer on their behalf need to have a good look at themselves.

I paid vignette in Hungary I kept a proof of payment and they still send me a penalty . The Hungarian motorway department will issue random penalties hoping that everyone will pay £106 just to close the case and never mind . How can the system fail and issue penalty when the driver holds by email proof of Paymet?

Buongiorno, sono stato multato in Ungheria il 01/09/2024 (numero di pratica 36022-100498823) per mancanza di vignetta elettronica. Tuttavia, la vignetta elettronica è stata acquistata 20 minuti dopo l'ingresso nel
Paese. La vignetta era valida fino al 01/10/2024. Sono stato ulteriormente multato al mio ritorno in Ungheria il 13/09/2024 (numero di pratica 36022-100498824), sebbene la vignetta elettronica fosse ancora valida.

Ho già compilato un reclamo anche sul vostro sito web un mese fa e inviato un mail, ma non ho ancora ricevuto risposta. Non è possibile attendere più di un mese per avere un riscontro sulle pratiche!

Aggiornamento: Grazie per la risposta. Vi ho rinviato il tutto via mail in data odierna! Attendiamo cortesemente vostre.

Jeg ville have givet dem 0, hvis der fandtes et 0. Et fup firma som sender falske faktura. Jeg modtog en faktura,hvor de krævede en betaling på 283 kr for en vejafgift i Norge. Men jeg var slet ikke i Norge på dette tidspunkt. Ren svindel, jeg politi melder dem.

Wir waren in England und haben angeblich die Dart Charge nicht bezahlt. Wir erhielten einen Monat später einen Brief, dass wir für 3 Pfund innerhalb der 14 Tage Frist die Schuld begleichen könnten. Der Brief kam aber erst nach Verstreichen dieser 14 Tages Frist an!! Sodass die Strafe auf über 70 Pfund steigt. Per Kontaktformular hab ich gebeten, ob wir nicht doch die 3 Pfund bezahlen könnten, da der Brief zu spät ankam. Es kam nie eine Antwort. In der Zwischenzeit habe ich einen Screenshot auf meinem Handy gefunden, dass ich die Dart Charge eben doch bezahlt habe und dachte, die fehlende Antwort ist darauf zurück zu führen, dass sie selbst herausgefunden haben, dass wir bezahlt haben. Naja ... Nun 4 Monate später kam eine letzte Mahnung mit noch höheren Kosten!! Das ist eine absolute Frechheit. Vor allem weil ich den Zahlungsnachweis nicht per Kontaktformular schicken konnte, da nach Eingabe meiner Fallnummer eine Meldung kam, dass ich warten muss, bis die Firma mir auf mein erstes Anliegen antwortet. Nun hab ich erneut Kontakt aufgenommen und den Screenshot gesendet. Automatische Antwort: Wir antworten innerhalb von 28 Tagen. 28 Tage?? Sehr schlechter Service.

fuldstændig urimelig administrationsgebyr på vejafgift.

Vejafgift er på 56 kr a 2 gange ialt 112 kr MEN så kommer der 3 gange administrationsbebyr oveni på 3 forskellige beløb nemlig 0,25 kr 52,04 kr og 145,59 kr ialt 197,89 kr alt næsten dobbelt op af vejafgiften.....

SVINDERI

Unternehmen stellt falsche Behauptungen auf, hat weder Fax noch email und ist telefonisch innerhalb ihrer am Anrufbeantworter verkündeten Bürozeiten nicht erreichbar. 01.09.2025 10:30

Buongiorno!mi è arrivata una multa dall'Inghilterra e lo pagata ma continua ad arrivare la stessa multa con lo stesso codice..come mi devo comportare?
Devo andare a fare denuncia ai carabinieri?

Very disappointed with this company, no one knows nothing when you are calling them, they don't reply to your message and after they you receive a letter where is saying that you have to pay that fee because you didn't add some of the documents they need, considering your call to ask them if there is any thing else to that you need to do
A sh.. t company

What a nice response, yes, I contacted them and no one is available to help me. I don't understand why you are holding my money for a year and not releasing the refund?

Na meer dan vijf jaar een boete ontvangen voor het niet zogenaamd niet betalen van tol met onze huurauto in Portugal, zou gaan om een bedrag van EUR 1,40. EPCPLC heeft de brief naar ons oude en verkeerd gespelde adres gestuurd, waar wij niet meer wonen. Pas na maanden attendeerden de nieuwe eigenaren ons op het feit dat ze een brief voor ons hadden ontvangen, ondertussen had EPCPLC wel de administratiekosten omhoog gegooid. Hoe hadden wij na vijf jaar hier überhaupt vanaf moeten weten, verhuisd zijnde en al? Absurde situatie.