Reference to several phone calls to ERS I found them very helpful in the information I required about a new printer I intend to purchase from them. All members of the staff were very knowledgeable... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Reference to several phone calls to ERS I found them very helpful in the information I required about a new printer I intend to purchase from them. All members of the staff were very knowledgeable... Ver mais
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My case was very specific. The thing is, I live in Kazakhstan, and there's no way to find a rare printer part I needed anywhere nearby. Thankfully, this company agreed to help me. After carefully disc... Ver mais
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It has been a great experience working with Ben Eaton and his team. He has excellent product knowledge and helped us choose the correct product for our needs. ERS provided us with a wide range of sa... Ver mais
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Always exceptional service I ordered the wrong ink and they rang me to check if this was correct ,not many if any companies will give you this service
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Escrito pela empresa
We’re here to help you find the right hardware, software, and/or complete solution for your business’s requirements (completely tailored, we know, no two companies are the same). Backed by a friendly team of specialists, we provide free expert advice and can offer a range of enterprise services which include the likes of end-to-end project management, nationwide site visits, and unmatched support.
Whether you’re in need of an off the shelf standard label roll, an entry-level scanner for your small business or an industrial label printer to increase operational efficiency, we’ve got you covered. Find all our products online along with accompanying accessories and warranties. Need some assistance? Give our team a call on 01234 855 300, or email sales@ersltd.co.uk.
Escrito pela empresa

11 & 13 Railton Road, MK42 7PW, Bedford, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
ERS have been fantastic to deal with. Helpful, quick to respond and very professional. Would highly recommend.
Very professional, super expertise and sales support. ERC are highly recommended.
Helpful friendly staff.Although there a slight mishap in that it wasn’t noted that the item had not gone out for delivery on the day of the order.However the refund for missed next day delivery was issued very promptly.

Resposta da Electronic Reading Systems Ltd
ERS ordering process was easy to follow. The process took 10 Minutes
However, the parts came from Germany vis UPS who then took over 8 days to deliver.

Resposta da Electronic Reading Systems Ltd
Great to deal with, very friendly and knowledgeable staff.
Technical support 1st class.
Fast delivery good product I’ll shop again
Exceptionally good customer service 👍 👏
I wasn't sure about the description of the item so I sent an email asking for more details.
Emily Williams responded quickly and in very professional manner.
She promised to follow up upon receiving a full information from the supplier.
Without any delay, further information arrived as promised!
Very easy order process, extremely quick picking, packing and delivery.
My order arrived on the very next day in the Hub in London and earlier today at my front door.
Magnificent!
Absolutely fantastic experience, highly recommended and a real pleasure to deal with!
5 stars ⭐⭐⭐⭐⭐

Resposta da Electronic Reading Systems Ltd
It was excellent service from the sales team
Great support on call to order the correct part and fast delivery when ordered - highly recommend ERS!

Resposta da Electronic Reading Systems Ltd
Great Customer Service, always able to speak with the right person and get the required assistance in no time.
Fantastic, unbelievable now a days!
Thank you.

Resposta da Electronic Reading Systems Ltd
I placed the order over the phone and gentlemen on the line was super helpful, invoice provided fast and delivery arrived fast as well. Great service overall.
Most efficient company
Good Quality products very helpful when enquiring online or in person
Absolutely brilliant service, we need advice so called up and the chap sorted us out in no time. Always very helpful. Thank you!! We will be back for more labels & ink ribbon soon
Excellent customer service, communication, competitive pricing, fast delivery and tracking info. Would definitely recommend
Hi,
I hope this message finds you well.
I am writing to provide feedback on the service provided by your team yesterday. Unfortunately, I was not entirely satisfied with the experience, as there were a few issues with the setup of our new label machine printer.
The engineer who came to assist us was on-site for the entire morning but was unable to set up the machine in the location we requested. Additionally, he seemed unfamiliar with the proper configuration needed for the printer to print correctly on our labels. As a result, we had to go through several rounds of trial and error before we were able to achieve the desired outcome. Much of this troubleshooting ended up being done by myself.
After the engineer left, I reached out to our IT team, who were able to set up the machine in the correct location and configure it properly on a team member's computer without any issues.
I would appreciate it if you could look into this matter to ensure a more efficient and effective service in the future.
Thank you for your attention to this matter.
Kind regards,
Adriana

Resposta da Electronic Reading Systems Ltd
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