Rayleigh KIA. Car dropped off Thursday 930am. No department or the ass manager answered their phones I tried for 2 hours this morning in the end my brother took me to the dealers, at the service... Ver mais
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Veja o que dizem as avaliações
First dealing with Rayleigh kia was in August 2025 and thought everything was great from start to finish, Fast forward to september / October 2026 and everything from start to finish was even better,... Ver mais
Booking price given was wrong, checking price was nearly double, rude staff, poor communication, during service broke the vehicle likely due to heavy handed rushed work and they didn’t admit until as... Ver mais
I recently purchased a new van from Essex Auto Group at Rayleigh & felt the need to post a quick review about the process or more importantly the salesman Kade. He was by far the best salesman I have... Ver mais
Detalhes da empresa
- Concessionária
- também em
- Oficina de Automóveis
Informação fornecida por fontes externas variadas
Essex Auto Group specialise in new Ford cars, Ford commercial vehicles, Mazda, Fiat, and Kia vehicles in addition to used cars and vans. We have a number of franchised dealers who stock a wide range of vehicles to suit all your motoring needs. With over 1,000 vehicles always in stock, brilliant business solutions, state-of-the-art facilities and full aftersales support, at Essex Auto Group we’re proud of our long-established reputation for integrity, first-class customer service and competitive pricing.
Informações de contato
Dunton Ford Link, SS15 6GB, Basildon
- 01268 522744
- enquiries@essexautogroup.com
- www.essexautogroup.com
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Kade Rendall
Kade Rendall - star performer
I never give reviews, but there are times when a review is totally justifiable. Kade Rendell showed true composure when I visited him before Christmas. I eventually ended up buying a new vehicle and part of this was down to Kade's comsummate sales professionalism. No pressure or continued sales speech was needed by him.
Thanks for making the whole process very easy Kade.
I hope you have a good 2021.
BL
You deserve the best, EAG are the best…
I have upgraded my car with Essex Auto Group and once again, even during these very difficult times, I have received the very best care and attention to detail. Jasmine dealt with the sale so professionally but all the time with my needs in mind. I am so happy with my new car and feel that I have a bond and a trust with this company who have my interests at heart. I cannot recommend them highly enough.
Kade was so very helpful and everything…
Kade was so very helpful and everything was dealt with efficiently and professionally.
When he said that something would be emailed to me, it was.
He understood the urgency for our new truck delivery and did his level best to ensure that he managed it.
Excellent Service
Took car to be serviced and Mot today
Took car to be serviced and Mot today. Total shambles in customer service and communication. They decided to do a health check at the end of the service and fail Mot. Not bothering to inform of what needed to be done during the day or to resolve the issue. Then telling me it’s fine and can be collected what a waste of time. Car now in again to have work carried out next day.
Essex Ford said it fell through the net. Would I buy again or service with these guys definitely not.
Well what can I say
Well what can I say, I've had a couple of cars from EAG. I wanted to change my current vehicle which came from EAG so I called them requesting a price... no call back even though they found my details on there system when I called. Called again for a second time, no one available but was told I would get a call back with a price for what I was looking for... no call back came. Called for a third time, but this time I tried a different branch... same problem I gave the information on what I wanted, but no call back, no price offered. Who knows maybe sales are good and they don't need more work. Curtesy to customers...... missing.
We meet with Kade for a test drive of…
We meet with Kade for a test drive of the Raptor, 3/4 weeks later we are driving away in a brand new one ! Very happy and would recommend Kade he was very easy to deal with, none of the pressure some car dealer put on you .
Recently bought a transit connect…
Recently bought a transit connect limited from fords rayleigh, i met kade first of all and he helped me find the perfect for me and my trade.
Although a small issue arose on the collection day, it was easily rectified and sorted for next convenient day collection from myself.
Kade was great to deal with and easy to talk to.
Ford Kuga purchase.
I’ve just purchased a Ford Kuga from the dealers at Kent Elms and could not have had a better experience. Joe Stone-Davis who sold me the car was super friendly and extremely professional. I drove the car to the Yorkshire Dales and the car was a joy to drive. I will certainly be going back to Fords at Kent Elms when the time comes to replace my Kuga. Thanks again Joe.
I have just purchased a Ranger from the…
I have just purchased a Ranger from the Rayleigh branch. The service from start to finish was exceptional from Kade Rendall. He made the entire process of purchasing the truck very easy and kept me informed all the way through. I popped into the transit centre on the Thursday to enquire about the ranger and buy Tuesday I was driving home in it. Great service and a great vehicle. Very happy customer.
Brand new Ford Transit
I purchased a brand new Ford Transit at Rayleigh Ford, in which I dealt with a sales member called Kade. Kade was very polite and friendly making the purchase very smooth and straight forward. Kade went above and beyond with helping me acquire my perfect van in which I was driving within a week of first seeing it. I would definitely recommend Rayleigh Ford and Kade and would not hesitate to go back there for any future business.
Ford Ranger Purchase
Excellent Service. I went into Rayleigh Ford to purchase a Ford Ranger for the business, I was dealt with by Kade who made the whole process easy and simple. Kade found me the perfect vehicle which I was driving within a week of first seeing it. Would recommend 100%.
Ford Transit Custom purchase
I picked up my approved used Ford Transit Custom this afternoon and was very pleased with the service and presentation of the vehicle.
From my initial enquiry the whole process was handled by Dominik Dzierzak who I found to be extremely helpful at all times. All the points I discussed with Dom after first viewing the van were addressed by the time I collected the van today.
Thanks again for providing a first rate experience.
Employee of the month
I began looking for a van whilst I was looking to return home to England and I called the Rayleigh branch and this is where I met Dominik Dzierzak. My experience was 10 out of 10, Dom couldn’t be be any more helpful with helping me sort out a vehicle that suited me best. He went the extra mile to find me a good range of vehicles. Dom explained and broke everything down in a clear manner. Which made my experience very easy and enjoyable.
Had my Optima serviced at Kent Elms
Had my Optima serviced at Kent Elms - very friendly staff and all done very quickly. Service undertaken very professionally with all required checks ticked off on a list. Check ins before and after the service took place over the phone, to ensure that you know how the service operates (contactless key drop) with a satisfaction call afterwards.
The only gripe I had (very minor) was that a pollen filter was offered at over £50. The replacement is included with the Halfords major service, but not the Kia major service which I paid almost double for.
I have previously and will next replace the pollen filter myself for less than £8 and within 3 minutes - £43 labour doesn't really make sense!
Kade was amazing !!
Kade was amazing !!! Great service , couldn’t ask for a better sales man . Everything he said he done.
Great service from Allen Ford…
Great service from Allen Ford Rayleigh and Kade Rendall buy new Transit thanks
Top Class Service
The service I received from Dom at Rayleigh when I bought my van was excellent, he was extremely helpful and polite, his communication was brilliant never had to chase him for information. He was a pleasure to deal with, if you're looking for a van he is the man to go to.
Swift and simple transaction
Swift and simple transaction, thank you
Brilliant staff
We dealt with Kade at the Rayleigh…
We dealt with Kade at the Rayleigh site. He was very helpful and dealt with our purchase quickly and efficiently. We would recommend.
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