Rayleigh KIA. Car dropped off Thursday 930am. No department or the ass manager answered their phones I tried for 2 hours this morning in the end my brother took me to the dealers, at the service... Ver mais
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Veja o que dizem as avaliações
First dealing with Rayleigh kia was in August 2025 and thought everything was great from start to finish, Fast forward to september / October 2026 and everything from start to finish was even better,... Ver mais
Booking price given was wrong, checking price was nearly double, rude staff, poor communication, during service broke the vehicle likely due to heavy handed rushed work and they didn’t admit until as... Ver mais
I recently purchased a new van from Essex Auto Group at Rayleigh & felt the need to post a quick review about the process or more importantly the salesman Kade. He was by far the best salesman I have... Ver mais
Detalhes da empresa
- Concessionária
- também em
- Oficina de Automóveis
Informação fornecida por fontes externas variadas
Essex Auto Group specialise in new Ford cars, Ford commercial vehicles, Mazda, Fiat, and Kia vehicles in addition to used cars and vans. We have a number of franchised dealers who stock a wide range of vehicles to suit all your motoring needs. With over 1,000 vehicles always in stock, brilliant business solutions, state-of-the-art facilities and full aftersales support, at Essex Auto Group we’re proud of our long-established reputation for integrity, first-class customer service and competitive pricing.
Informações de contato
Dunton Ford Link, SS15 6GB, Basildon
- 01268 522744
- enquiries@essexautogroup.com
- www.essexautogroup.com
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very helpful and exceptionally…
very helpful and exceptionally understanding of my disabled sisters needs
Great service
Great service ! Really helpful all the stress is taken out of buying a new car. They took care of everything & explained everything clearly. Being a single female I took my brother with me for moral support thinking they would treat a women on her own differently. But I need not of worried the team where fantastic I could not of asked for more.. Thank-you.
excellent service while the purchase…
excellent service while the purchase was going through, great aftercare as well checked if all was ok once car received.
Eventually got the car I wanted
Eventually got the car I wanted. But there is an issue with the KEY for the car which hasn't been solved yet, and I haven't had any contact as promised for over three
weeks!!!!!!
I was not given any details to contact customer services. I was told the matter was being handled by them

Resposta da Essex Auto Group
Salesman Andrew Lane was excellent and…
Salesman Andrew Lane was excellent and everything was as expected. One slight moan, on the boot door are instructions on where to find the emergency triangle only for it not to be there, when I checked Fords don't supply one, over £22,000 for the car and no safety triangle, shame on you Fords!
Fantastic service from Sarah who put…
Fantastic service from Sarah who put together a deal in one day for a vehicle I had been trying to buy from someone else for six weeks.
Fast energetic and very polite I could not have asked for better service I know who I am calling next time I want to change my vehicle.
We always go to the same sales person
We always go to the same sales person, Kim, at Essex Auto Group. She is always very helpful and knowledgeable when we are deciding what car to choose. We always recommend her to our friends and family
Kuga
I have been a Ford car fan since a very young girl and I'm now 65. You always get excellent service from Fords and I will certainly go back again and again.
Excellent service again
Excellent service again, can't fault Steve, great salesman.
Very helpful salesman
Very helpful salesman, Jason, who made it all so easy.
The help and service I had from my…
The help and service I had from my sales person was excellent
Excellent Service
Great service, salesman very helpful and friendly not in the least pushy. Car and finance all sorted smoothly. Would recommend
Very friendly and helpful sales staff.
Gary was fantastic and really helpful
Gary was fantastic and really helpful. Never pushy, always on hand to help.
Car is more than we thought and is fantastic.
Stop contacting me this is the 10th time

Resposta da Essex Auto Group
Great information and service
Great information and service. Kept me updated regarding my new vehicle delivery date etc
Great service
Can not fault the customer service from…
Can not fault the customer service from the team at Ford, Kent Elms and very happy with my new Ecosport. Have been dealing with them for many years now and think this is the best customer service I have had thus far.
Great staff pleasure to do business…
Great staff pleasure to do business with.
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