We contacted EuroDNS with several questions before choosing a hosting plan. Customer service provided clear, detailed, and professional answers to every question we asked. We especially appreciate... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
If only this company were as committed to providing real customer support as they are to limiting the damage to their reputation on Trustpilot, the world would be a much better place. Instead, custom... Ver mais
A empresa respondeu
Most of the ladies are very helpful but the Gentlemen can work on their patience skills. There are many people out there who are not as tech-savy, so more patience will help customers get what they ne... Ver mais
I have had 4 domains with EuroDNS for longer than I can remember. Excellent prices and, when I've needed support, it's been fantastic. I have just needed to set up a URL forwarding for an existing we... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de DNS
- Serviço B2B
- Provedor de soluções em e-commerce
- Provedor de e-mail
- Empresa de hospedagem na Web
Escrito pela empresa
Born in Europe in 2002 and headquartered in Luxembourg, EuroDNS has been assisting individuals in managing their domains and websites since before Myspace went live. Our longevity stems from a simple equation: our clients receive more when we give more. That's why we go the extra mile to ensure they get exactly what they need. We believe that technology is only as good as the people who support it, which is why we are committed to creating a trusting, supportive, and respectful work environment.
Informações de contato
24 Rue Léon Laval, 3372, Leudelange, Luxemburgo
- +352 26 37 25 20 0
- support@eurodns.com
- www.eurodns.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Satisfied customer for 17 years
Satisfied customer for 17 years! Never had any problems and pricing is fair.
Plataforma de uso fácil y claro.
Très satisfait des services proposés
Très satisfait des services proposés, les procédures sont claires et automatisées, le contact client est très réactif.
Top registrar! We have been using EuroDNS for years and…
I have been using EuroDNS for years and never had issues. On the rare occurrence that something can't be handled through the portal, there is accessible, human support towards a speedy solution. Thanks, you are doing great! Chris
Improving
Gradually the online customer support is improving, beyond simple email during office hours. They appear to now offer online chat out of hours. Which is of course, necessary and most welcome.
Disappointed. DNSSEC still UNSIGNED
Disappointed. Even though there is a DNSSEC facility, in fact it is checked on whois or on DNS Lookup site if the DNSSEC status is still UNSIGNED and no DS Record is found

Resposta da EuroDNS
Being one year with EuroDNS and liking it.
Being one year with EuroDNS, no issues and portal is clear to use with very good offer of services.
Loved it
Loved it. Straight forward. Simplicity, clarity and ease of use. I enjoyed using it. Whois doesn’t seem to recognize my .fr domain name purchase though.
Very easy to set
Very easy to set. I first transferred an existing account to EuroDNS. It went well. I also created a new domain, also with EuroDNS. I recently purchased a new email address. So far so good, even for someone with little computer skills.
Easy access and renewal
Easy access and renewal. 2FA is possible which is appreciated.
The logout via the settings is not plausible, I think that it belongs to the user (ID...).
The translation into German is well done.
Great domain name and helpful staff
I got exactly the domain name I wanted and the support was helpful. I contacted the helpline as I wasn't sure how to get started on my website - very patient.
Prestation d'une qualité constante
Prestation d'une qualité constante. On ne se perd pas dans la navigation. Simple. Pas de mise à jour de la navigation.
reactivation high cost
I was not able to pay on time to renew my domain so I had to pay twice to renew and reactivate. as an old loyal customer I expect no penalty for late renewal.
May be it was better to have the domain expired then I was able to re-register and activate at half price

Resposta da EuroDNS
Reliable partner for domain…
Reliable partner for domain registration for over 10 years.
Jamais aucun souci
Jamais aucun souci, très bonne réactivité du support et facilité de mise en œuvre comme du suivi.
customer of EuroDNS for several years
I have been a customer of EuroDNS for years. They continue to have an excellent service.
great website
Site web efficace et fonctionnel. Tres content.
i had no problems in checking my account
Ich kann von EURODNS nur abraten
Die Kommunikation ist unfreundlich bis frech. Die Hilfeseiten korrespondieren nicht wirklich mit den Inhalten der EURODNS Oberfläche und des CPanels. Möglicherweise sind diese eher für absolute Cracks ausgerichtet, die vorher ein vollständiges theoretisches Informatikstudium abgeschlossen haben aber für den Laien sind diese Inhalte eine absolute Katastrophe. Im Zweifel funktioniert dann die vom Kunden beauftragte Site ganz einfach nicht, die man für viel Geld bei EURODNS gehostet hat. Wenn man Pech hat bekommt man auch noch einen netten Kommentar mit auf den Weg so nach dem Motto: Man könne nicht detailliert helfen aus zeitlichen Gründen und man solle sich einen Experten suchen. Das habe ich dann gemacht und der hat sofort gesagt: Besser einen anderen Anbieter suchen. Alles sehr ärgerlich, zeit- und kostenintensiv. Ach ja: ich habe den Verdacht, dass EURODNS provozieren möchte, dass der unwissende Kunde ein noch teureres Produkt kauft in der Hoffnung: alles wird besser. Wird es aber nicht. Mein Vorschlag an EuroDNS: Kunden-Support ausbauen und die Bedienungsseiten userfreundlich gestalten.

Resposta da EuroDNS
Excellent service
Excellent service, search and management. The shopping cart to manage the buying itself is most USERUNFRIENDLY not allowing for proper evaluation and de-selection. Go back to the earlier cart.

Resposta da EuroDNS
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