Evans Halshaw - Ford Bury Avaliações 

454
O TrustScore é 4 de um total de 5

4,2

Crostons Road, BL8 1AA Bury, GB


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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I had booked an MOT test at bury branch.prior to attending the cover in the boot of my car caught on luggage and pulled off the cover around the rear window.i called into the garage and waited nearly... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Receptionist was lovely and was expecting me. Said she would ring when car was ready and she did. All went smoothly. the only slight issue was the video of the service engineer looking at car came w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently bought a Mini Convertible from Evens Halshaw, Bury, in exchange for an older model of the same car. The service I received from Elan was exceptional. He was friendly, polite, respectful &... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I purchased a used Ford Puma from this dealership just over a week ago. Elan talked me through the process and provided reassurance throughout. He was so patient and incredibly professional - he m... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária

Escrito pela empresa

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Escrito pela empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

454 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,2

Todas as avaliações

(454)

5.431 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Viewed a car with the used car team

Viewed a car with the used car team, I didn’t purchase but the service and attention was great. I’ll be back to buy

8 de junho de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hi Martina,

Thank you for your kind words - we're glad to have been of service!

Take care,
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Fab service from evans halshaw

Very pleased with my new car!, Leigh was so friendly and helpful throughout, she answered all my questions and made me feel at ease with it being a distance sale.

8 de junho de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hi,

Thank you for the great review and the feedback for Leigh.

We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Great service

14 de março de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hi James,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Excellent service

I was very pleased with the service I received from Mike and Simon.
I would definitely recommend Evans Halshaw.

22 de maio de 2024
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hello John,

Thank you very much for leaving a 5* review.

Mike and Simon will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

GREAT SERVICE

Excellent service given by friendly, knowledgeable staff.

21 de maio de 2024
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury


Hi Susan,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Avaliado com 4 de um total de 5 estrelas

Rainwater leak fix Mk3 Focus boot.

Service dept. showed a clear understanding of the root cause of the problem, and I was able to see the car with all seats, carpets and interior trim removed for drying purposes.

7 de maio de 2024
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hello John,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Helpful and professional staff

How quick, efficient, and honest Matthew was in terms of helping to make the right decision and managed to sort out the entire purchase in a day.

29 de abril de 2024
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hi Saira,

Thanks so much for the review!

Matthew and the management team take pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Avaliado com 1 de um total de 5 estrelas

I went today and test drove a second…

I went today and test drove a second hand car and fully intended to buy it until the diabolical trade in price was given to me it was that low it was an insult.
The daft thing about it my Mercedes that I wanted to trade against the newer bmw was in far better overall condition and I'm only changing to get the grand kid into something more practical.
Must I say that this is no reflection on leigh the sales lady who was very helpful.
Please avoid if you dont want to get ripped off with a trade in ...
Fords of winsford were 2.5k higher on the valuation.

26 de abril de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hi Lee,

Thank you for taking the time to rate the experience you have had with the Ford dealership in Bury.

Please accept our sincere apologies if our service did not meet your expectations and thank you for bringing this to our attention.

To allow us to improve our processes and the service we provide to our customers, your feedback has been taken on board by the management team to identify any training needs going forward.

Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Excellent pre MOT right through to completion, Karen are the girls on reception make everything easy and stress free, friendly efficient service 🌟🌟🌟🌟🌟

24 de abril de 2024
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hi Karen,

Thank you for your positive review.

Alison and the rest of the team are always happy to help!

Have a great day!
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Had a look around some of the cars…

Had a look around some of the cars outside and then spoke to Leigh. She was super helpful offering advise on cars and allowing us to have a look in a good few and test drove a car. We didn't end up purchasing a car however we went away knowing what car we wanted from the advise Leigh had given for our needs. We didn't feel under any pressure to purchase or rush when looking at the cars. It was such a positive experience we'd definitely recommend anyone looking to go to Bury and see Leigh. Thank you Leigh!!

6 de abril de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hello Stephanie,

Thank you so much for taking the time to review your experience with us.

Leigh will be absolutely thrilled that you have rated them so highly!

Kindest regards.
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Another car bought from Evans Halshaw

Great service from start to finish. No hard sell, everything explained. Car we chose is fantastic

12 de abril de 2024
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hi Paul,

Thanks for your kind comments about the team. We hope you’re enjoying your new car.

Regards,
Evans Halshaw Customer Services

Avaliado com 1 de um total de 5 estrelas

Not interested in anything after they…

Not interested in anything after they have your money, never get back to you and use delay tactics. Yes it's fixed now but took eight mths and the threat of legal action.

8 de julho de 2023
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hi Simon,

Thank you for getting in touch and sharing your honest feedback.

We’re sorry to hear that your recent experience hasn't met your expectations – please be assured that your feedback has been passed on to the management team.

Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Jahfar Shah best service!!

5* service from Jahfar, this is my first car I’ve purchased and Jahfar explained everything so well, kept in contact to update me every next step.. communication was 10/10. Such a kind person who truly wants the best for customers! My car was delivered exactly as described looking brand new! I was updated the whole time throughout delivery. As I was nervous this being my first car and buying the car without seeing it in person, Jahfar helped so much, he set up a teams call and we went through everything throughly in detail and was sent a video of the car inside and out. Thank you so much Jahfar for making this experience stress free and exciting as it should be buying a car! I will definitely recommend to family & friends and will be buying my next car from you guys.
Ella

23 de março de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hi Gabriella,

Thank you so much for your kind words!

We are so happy to hear that Jahfar was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Great customer experience

There was attention to detail and Matthew Hayhurst addressed my questions well

20 de março de 2024
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hi Ezekiel,

Thanks so much for your kind words, we will be sure to thank Matthew on your behalf.

Have a fantastic day!
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Trustworthy company

Pain free with informative, helpful staff

9 de março de 2024
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hi Carol,

Thanks for the great rating!

We are always happy to help.
Evans Halshaw Customer Services

Avaliado com 1 de um total de 5 estrelas

Absolutely shocking!

Absolutely shocking!! Wouldn’t recommend to anyone! Evans Halshaw Bury! Avoid at all cost! Spent a lot of money on a vehicle plus extras such as warranty and scratch cover. Promised at the time of purchasing the faults would be sorted, 9 months later still fighting a battle to get everything sorted. To top it off car is now in garage to have parts fixed and no surprise they won’t cover with the warranty I paid for!

As I have been reading the previous reviews all they seem to reply is “will passed onto the relevant team for further training” or “please email …” and yet to still get no response or solution to anything! Pure money grabbing company and all the staff care about is commission.

Disgusting! I wish I could have taken the funds elsewhere that care about the customers!!

14 de março de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hi Charley,

Thank you for your review.

We're sorry to see that you had a negative experience with us.

We pride ourselves on working hard to deliver the best possible customer service, and would really like to assist with your outstanding issues.

Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.

Thanks,
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Very welcoming

Very welcoming. Straightforward. Informative. All questions answered to my satisfaction. A good experience overall.

10 de março de 2024
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hi Geoff,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Leigh was so helpfull & nothing was too…

Leigh was so helpfull & nothing was too much trouble will definitely be recommending Evans halshaw Bury to friends & family,

9 de março de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hi,

Thank you for the great review and the feedback for Leigh.

We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Great staff

Great staff, very professional.

5 de março de 2024
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hi Andy,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Excellent efficient service:

Helpful, pleasant service agent, ready at the time requested .. could not fault the service.

1 de março de 2024
logotipo da Evans Halshaw - Ford Bury

Resposta da Evans Halshaw - Ford Bury

Hi Roger,

Thank you for your kind words - we're glad to have been of service!

Take care,
Evans Halshaw Customer Services

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