Exchange Utility Avaliações 

1.884
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Hilary was FANTASTIC! We had a major dispute with our energy supplier, without Hilary's help, we would still be no further forward. Without hesitation, Hilary spent time on countless phon... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having got a great deal on our gas contract, we returned to Hilary for the electricity supply, and she got us an even greater saving - over £4,000 per annum compared to current costs, for a three-year... Ver mais

Avaliado com 5 de um total de 5 estrelas

Hilary was very empathetic with our needs and worked hard to link us with an appropriate energy provider ....and saved us £500pa in the process

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Pleased to work with Hilary Caplan again to secure two new gas contracts starting in 2025. Hilary helped me navigate a welter of quotes I received from 3 brokers, didn't apply sales pressure like some... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Prestador de serviços públicos
  2. também em
  3. Companhia de Gás
  4. Companhia de saneamento
  5. Fornecedor de Energia
  6. Fornecedor de Energia Verde

Escrito pela empresa

We help UK businesses save money on their electric, gas and water. Simple.

Claim your online energy comparison

We could save you up to 40% off your existing bills

We could save you up to 40% off your existing bills
Compare energy prices across our UK suppliers and find a better deal today!

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.884)

20 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Don’t go near them absolute joke of a…

Don’t go near them absolute joke of a company 😡😡😡

11 de junho de 2021
logotipo da Exchange Utility

Resposta da Exchange Utility

Hello - can you pelase expland on your issue and we will do our best to resolve this for you. Please contact us at care@exchangeutlity.co.uk

Avaliado com 1 de um total de 5 estrelas

Exchange Utility

I informed your company that I was still in contract with my existing supplier until December 2021 , however without my consent
Exchange Utility tried to move me from my current supplier over to a new provider knowing full well that I was still in contract until the end of the year .
I will not use these brokers in the future based
On this experience.

11 de junho de 2021
logotipo da Exchange Utility

Resposta da Exchange Utility

We are so sorry that you have had this experience with us and we must apologise. We have done our very best to make sure each and every one of our customers are looked after during the pandemic but we are afraid on this occasion we are at fault. We can’t apologise enough for this and will do everything we can to resolve this for you. I believe you have already spoken to one of our representatives and your contracts are now in hand. If you need anything else from us, please contact us at care@exchangeutlity.co.uk

Avaliado com 5 de um total de 5 estrelas

Great Service

Hilary Caplan was super helpful and calm in explaining everything to me.
Many thanks

3 de junho de 2021
Avaliação não solicitada
logotipo da Exchange Utility

Resposta da Exchange Utility

Perfect :) Thank you for your kind words and feedback! Have a lovely day.
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

Excellent prompt service from Hilary…

Excellent prompt service from Hilary securing a good deal on both our electricity and gas contracts

28 de maio de 2021
Avaliação não solicitada
logotipo da Exchange Utility

Resposta da Exchange Utility

That's great news! Thank you for reviewing our service. Have a great week.
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

Very easy and totally satisfied with…

Very easy and totally satisfied with the ease of the transfer of the utility supplier to date.

17 de maio de 2021
logotipo da Exchange Utility

Resposta da Exchange Utility

Thank you for your kind words and feedback! Have a great week.
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

5* Superb Service

Spoke to Kirsty -what a breath of professional fresh air. VERY impressed with this company & saved me money. Highly recommend

17 de maio de 2021
Avaliação não solicitada
logotipo da Exchange Utility

Resposta da Exchange Utility

Wow - what lovely feedback! We're so pleased that you are happy with our service. Have a great week.
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

So far so good

So far so good - attentive and knowledgeable advice - proof in pudding later

13 de maio de 2021
logotipo da Exchange Utility

Resposta da Exchange Utility

Thank you Dr Chris.. we trust everything has ran smoothly! Have a great week.
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

Extremely helpful and knowledgeable

Extremely helpful and knowledgeable. Ezra offered a high quality service on behalf of Corona Energy.

10 de maio de 2021
Avaliação não solicitada
logotipo da Exchange Utility

Resposta da Exchange Utility

We're so pleased that you are happy with our service. Have a great day.
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

Cost Saving

Hilary was dedicated to the task but not intrusive. She was helpful and informative, reaching the desired objective of reducing our business energy costs.

27 de abril de 2021
Avaliação não solicitada
logotipo da Exchange Utility

Resposta da Exchange Utility

Thank you for your review John! We're so pleased that you are happy with our service. Have a great week.
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

Very pleased with Exchange Utility

Very pleased indeed with Exchange Utility. They have advised for many years on our church energy accounts (many) and for another local charity where I am involved. Good service, efficient and done with integrity. Highly recommended

26 de abril de 2021
Avaliação não solicitada
logotipo da Exchange Utility

Resposta da Exchange Utility

Thank you for your kind words and feedback! We're so pleased that you are happy with our service. Have a great week.
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

5 star service.

Michael Sapseid has been the account manager for a few years now, as a small church with low usage he knows exactly what to look for and recommend. I am happy to trust Michael's recommendation when it comes to changing the gas and electricity supplier.
Really pleasant to talk to, nothing is too much trouble and best of all he doesn't harass me when I am trying to get a decision from the eldership team.
Five Star Service everytime.
Thanks Michael.

22 de abril de 2021
Avaliação não solicitada
logotipo da Exchange Utility

Resposta da Exchange Utility

Michael is a true hero of ours! Thank you for reviewing our service. Have a wonderful week.
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

I found Hilary Caplan very helpful from…

I found Hilary Caplan very helpful from her initial phone call, when she discovered a problem with my existing supplier and immediately phoned me to advise, until I arranged a new supplier with her.

She did NOT plague me with phone calls but offered me her expertise advice and gave me time to choose.

I will definately use Exchange Utility in the future because of Hilary's professional and friendly approach.

24 de março de 2021
Avaliação não solicitada
logotipo da Exchange Utility

Resposta da Exchange Utility

That's great to read. We're so pleased that you are happy with our service. Have a great week.
Kind regards,
The Exchange Utility Team

Avaliado com 4 de um total de 5 estrelas

I'm happy with the service I received…

I'm happy with the service I received from Hillary whilst looking for a new supplier for the business electricity supplier.
Great service and well mannered whilst on the phone.

24 de março de 2021
Avaliação não solicitada
logotipo da Exchange Utility

Resposta da Exchange Utility

Thank you for your kind words and feedback! We're so pleased that you are happy with our service. Have a great week.
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

Exchange Utility is very professional…

Exchange Utility is very professional in their efforts to obtain the best energy rates for their client.
The explanation given for the determination to help is excellent and the staff with whom I am in touch is very genuine and polite.

21 de março de 2021
logotipo da Exchange Utility

Resposta da Exchange Utility

Thank you for your positive review! We're so pleased that you are happy with our service. Have a great week.
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

Saved on my energy bills

I am the licensee of The Victoria and was assisted by Hilary Caplan. Hilary was incredibly helpful, never put me under any pressure and provided me with all the information and assistance I needed throughout the process, ultimately helping me to make savings on my energy bills.

17 de março de 2021
Avaliação não solicitada
logotipo da Exchange Utility

Resposta da Exchange Utility

Hilary is indeed a hero amongst men! We're so pleased that you are happy with our service. Thank you again and have a great week.
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

Efficient friendly service

Great service from Kirsty H despite me sometimes being ages getting back to her!

16 de março de 2021
Avaliação não solicitada
logotipo da Exchange Utility

Resposta da Exchange Utility

Thank you for renewing with us guys! We're so pleased that you are happy with our service. Have a great week.
Kind regards,
The Exchange Utility Team

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