Exchange Utility Avaliações 

1.884
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Hilary was FANTASTIC! We had a major dispute with our energy supplier, without Hilary's help, we would still be no further forward. Without hesitation, Hilary spent time on countless phon... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having got a great deal on our gas contract, we returned to Hilary for the electricity supply, and she got us an even greater saving - over £4,000 per annum compared to current costs, for a three-year... Ver mais

Avaliado com 5 de um total de 5 estrelas

Hilary was very empathetic with our needs and worked hard to link us with an appropriate energy provider ....and saved us £500pa in the process

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Pleased to work with Hilary Caplan again to secure two new gas contracts starting in 2025. Hilary helped me navigate a welter of quotes I received from 3 brokers, didn't apply sales pressure like some... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Prestador de serviços públicos
  2. também em
  3. Companhia de Gás
  4. Companhia de saneamento
  5. Fornecedor de Energia
  6. Fornecedor de Energia Verde

Escrito pela empresa

We help UK businesses save money on their electric, gas and water. Simple.

Claim your online energy comparison

We could save you up to 40% off your existing bills

We could save you up to 40% off your existing bills
Compare energy prices across our UK suppliers and find a better deal today!

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.884)

20 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very Good

Very good.
Kane was very helpful and was patient until we got the best deal available. Thank you.

25 de outubro de 2021
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Resposta da Exchange Utility

A big well done for Kane and thank you to you for taking the time to provide us with your feedback.
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

Genuine interest and compelling Service

We have had an active dialogue with Helen for the past 18 months or so. Initially she was honest enough to say that our current provider SSE were close to being the most competitive on the market baring in mind our usage and consumption dynamics. Last you suggested that we elect for a Smart meter in both our premises but regretfully this technology exposed SSE performance shortcoming. Our contract expired in September Helen contacted us and gave us some options and we decided it was best to stay with SSE but move to a longer fixed contract which you costed and we agreed to. Thank you

22 de outubro de 2021
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Resposta da Exchange Utility

Thank you very much for your review Christopher and for taking the time to provide us with your experience with Helen. Have a great week!
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

We dealt with Lyndsay Englander and she…

We dealt with Lyndsay Englander and she was superb throughout the switching process.
Lyndsay was at all times professional and friendly and we had full confidence in our dealings with her.
She knew well the products she was discussing with us and the process of switching over suppliers was completed in a timely manner.
Thank you Lyndsay for being flexible and accommodating in dealing with us, you are a credit to the company and we wouldn’t hesitate in recommending to others.

21 de outubro de 2021
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Resposta da Exchange Utility

Thank you very much for Lyndsay's service review and for taking the time to provide us with your feedback. We will be sure to make her aware of your kind words. Have a great week!
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

I have used Exchange Ulility a number…

I have used Exchange Ulility a number of times for business energy contracts. I have found them to be proactive, they contact me at the right time & knowledgeable, setting up the best deal for me. Additionally Utility Exchange do all the legwork, setting up new contract & cancelling existing supplier. Recommended.

21 de outubro de 2021
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Resposta da Exchange Utility

Thank you for taking the time to provide us with your feedback Ben. Have a great week!
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

Great Service

Hilary Caplan has been our contact for a few years now and again we have renewed our electricity contract with her in what is a very turbulent market. Her help and advice is great and we would recommend to anyone looking for a broker.

8 de outubro de 2021
Avaliação não solicitada
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Resposta da Exchange Utility

Thank you very much for Hilary's review and for taking the time to provide us with your feedback. Have a great week!
Kind regards,
The Exchange Utility Team

Avaliado com 4 de um total de 5 estrelas

Service rom Exchange Utility

Very good service all round from all your managers especially on switching. Good communication overall but could improve between your different teams. Would recommend you to other businesses.

5 de outubro de 2021
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Resposta da Exchange Utility

That's great news - thank you so much
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

Everything was very clear

Everything was very clear. Thank You

1 de outubro de 2021
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Resposta da Exchange Utility

Thank you very much for taking the time to provide us with your feedback.
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

Kirsty was so helpful

I found Kirsty very helpful, friendly and willing to go that extra step when we arranged a new business electricity supply contract, I would definitely recommend Exchange Utility to others.

27 de setembro de 2021
Avaliação não solicitada
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Resposta da Exchange Utility

Pam - Thank you very much for reviewing Kirsty's service and for taking the time to get in touch. Have a lovely weekend
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

After the initial phone call from Emma…

After the initial phone call from Emma Senior I received easy to understand information about changing my gas provider. She found me an acceptable alternative and explained the changeover in detail in a very pleasant and relaxed manner without pressuring me. Overall I was happy with my dealings with her as she delivered what she said she would.

27 de setembro de 2021
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Resposta da Exchange Utility

Thank you for taking the time to provide us with your feedback. Have a wonderful week guys!
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

Exchange Utilities

Exchange Utilities. I have used Hilary Caplin of Exchange Utilities for a few years and she is very professional, courteous and swift with our energy deals and makes this part of business a simple process.

Overtown Taverns Ltd.

27 de setembro de 2021
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Resposta da Exchange Utility

Thank you very much for Hilary's review and for taking the time to provide us with your feedback. Have a great week!
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

An Excellent Service

Having initially been wary of using brokers to arrange our utility supplies (we had always gone direct to the utility companies) we received excellent service from Hilary Caplan at EU.... particularly as we were caught up in turbulent market conditions. We spoke to other brokers for comparison and found EU to be extremely competitive. Even when things changed at the last minute, Hilary was on the ball to keep things moving forward and secure the best deal for our church. Would recommend a conversation with Hilary if you are looking for a new deal!
Thanks Hilary! Andrew - Centre Manager

27 de setembro de 2021
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Resposta da Exchange Utility

Thank you very much for Hilary's review and for taking the time to provide us with your feedback. Have a great week!
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

Friendly and professional

Exchange Utility provided a friendly and professional service. Helen was so helpful and kept me informed regularly. I would recommend them.

26 de setembro de 2021
Avaliação não solicitada
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Resposta da Exchange Utility

That's fabulous news. Thank you very much for taking the time to provide us with your feedback.
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

I found Hilary to be attentive and…

I found Hilary to be attentive and efficient in renewing our church electricity contracts. Saved me a lot of bother dealing with a rogue industry which is supposed to be regulated but seems to be working as a cartel.

14 de setembro de 2021
Avaliação não solicitada
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Resposta da Exchange Utility

Thank you very much for Hilary's review and for taking the time to provide us with your feedback. Have a great week!
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

Great service from Hilary Caplan at…

Great service from Hilary Caplan at Exchange Utility - able to provide good prices, without any jargon or false promises that so many other energy companies like to use! Good patient approach from Hilary, meant that we have transferred all our utilities over, and she has our confidence and thanks - Well Done!

2 de setembro de 2021
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Resposta da Exchange Utility

Thank you very much for Hilary's review and for taking the time to provide us with your feedback. Have a great week!
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

Hillary has been so patient with me

Hillary has been so patient with me, she knows when I’m too busy working she will always ring back or email me the quotes!!
Excellent service x

1 de setembro de 2021
Avaliação não solicitada
logotipo da Exchange Utility

Resposta da Exchange Utility

Thank you very much for Hilary's review and for taking the time to provide us with your feedback. Have a great week!
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

Morish Caribbean Restaurant And Takeaway

your representitive was very professional and polite and covered everything
i need to know i was very happy the way she spoke to me

22 de agosto de 2021
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Resposta da Exchange Utility

Thank you very much for your review of our service, have a lovely weekend!
Kind regards,
The Exchange Utility Team

Avaliado com 4 de um total de 5 estrelas

Hilary Caplan was very pleasant and…

Hilary Caplan was very pleasant and explained all my options for renewing our electricity contract which doesn't expire until March 2022 (hence only 4 stars) but we will get the new contract at todays prices which is great as the price of utilities is rising everyday. hopefully when the contract goes live i will be able to give Hilary a 5 star review. G Barton Plastering Ltd

12 de agosto de 2021
Avaliação não solicitada
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Resposta da Exchange Utility

Wow - what lovely feedback! We're so pleased that you are happy with our service. Have a great week.
Kind regards,
The Exchange Utility Team

Avaliado com 5 de um total de 5 estrelas

Excellent Personal Service

I have never experienced such consistent and personal service as we get from Exchange Utility. Sharon has again been very helpful and efficient in taking us through the process of renewing our gas contract. Having the same person phone and email you, even after several years, always promptly and always patiently, is something that sets Exchange Utility apart from most companies I deal with. .

Thank you.

Chris, Castlemilk Community Church.

12 de agosto de 2021
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Resposta da Exchange Utility

That's great to hear! We really appreciate your feedback. Have a great weekend guys and stay safe out there
Kind regards,
The Exchange Utility Team

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