Experteer Avaliações 

859
•
O TrustScore é 2 de um total de 5

2,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This is a scam. There are no live opportunities, just a few staff reposting other recruiter jobs or roles that do not exist at all. Hidden fees, hidden contract terms and hyper aggressive responses... Ver mais

Avaliado com 1 de um total de 5 estrelas

This is a scam, i cancelled my subscription and they charged me again. they do not offer any useful services. it is very bad platform. No one should be going to this and think their life will change.... Ver mais

Avaliado com 1 de um total de 5 estrelas

Voor je het weet zit je vast aan een premium abonnement, dat waardeloze resultaten genereert. Vervolgens doet Experteer er alles aan om je niet te laten afmelden, dat afmelden gaat alleen via de websi... Ver mais

Avaliado com 4 de um total de 5 estrelas

Buongiorno, con la presente intendo formalmente annullare la mia iscrizione "Premium" (rif.C-C-14158610) e regolarmente pagata. Vogliate recepire la presente affinchè non si provveda ad alcun rinnov... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Instituição Educacional

Informação fornecida por fontes externas variadas

Thousands of open premium job offers starting at € 60,000 on Experteer. Headhunters, recruiters, top jobs, jobs for specialists, managers and executives.


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

859 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 67% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,1

Todas as avaliações

(859)

56 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Überprüfung der Bewerbunsdokumente

Schneller, umfassender Service bei der Überprüfung und Anpassung der Bewerbungsdokumente.

10 de julho de 2023
Avaliação não solicitada
logotipo da Experteer

Resposta da Experteer

Sehr geehrter Herr Andreas S.,

wir freuen uns sehr, dass wir Ihnen helfen konnten und bedanken uns für Ihre positive Bewertung.

Wir wünschen Ihnen für Ihre weiteren Karriereschritte viel Erfolg.

Mit freundlichen Grüßen,
Ihr Experteer Social Media Team

Avaliado com 5 de um total de 5 estrelas

freundlich

freundliche, schnelle und erfolgreiche Bearbeitung meines Falles

4 de julho de 2024
Avaliação não solicitada
logotipo da Experteer

Resposta da Experteer

Sehr geehrter Herr Oliver Von Ketelhodt,

wir freuen uns sehr, dass wir Ihnen helfen konnten und bedanken uns für Ihre positive Bewertung.

Wir wünschen Ihnen für Ihre weiteren Karriereschritte viel Erfolg.

Mit freundlichen Grüßen,
Ihr Experteer Social Media Team

Avaliado com 1 de um total de 5 estrelas

Overpriced, not useful, deceptive practices

While Experteer discloses its auto-renewal policy upon signup (in small print), they do not send any kind of warning or reminder before the renewal hits your card. In addition, their cancellation process is misleading at best. After submitting a cancellation request, the website tells you (in small print) to watch for an email with a link to confirm that you really want to cancel. I missed it the first time and had to watch my Gmail Spam folder for it.

When I submitted a support request on the DAY of my auto-renewal asking for a refund, they responded with screenshots of the policy and essentially said "tough luck". While the company is within its right to enforce the terms of its policy, this is a prime example of the difference between "being right" and "getting it right."

On top of all that, Experteer is not particularly useful when compared to competitors liked LinkedIn, Ladders, etc.

All told - It's a very expensive service that should be better than it is, coupled with deceptive business practices. Buyer beware.

25 de junho de 2024
Avaliação não solicitada
logotipo da Experteer

Resposta da Experteer

Dear Mr. Wendt,

We are sorry you were not satisfied with our service and that you missed the cancellation deadline for your subscription.

Every customer is informed about the subscription model during the sign-up proces. This information is clearly displayed next to the price plan that the user chooses.

Cancellations can be submitted per email or directly under your Account even one day before the renewal. It is very flexible and has no deadlines, you can even cancel right after subscribing and it will be taken into consideration by the end of the acquired period.

If you have any further questions you may send us an email to support@experteer.com.

Kind regards,
Your Experteer Social Media Team

Avaliado com 5 de um total de 5 estrelas

Sehr freundliche und kompetente…

Sehr freundliche und kompetente Betreuung

19 de junho de 2024
Avaliação não solicitada
logotipo da Experteer

Resposta da Experteer

Sehr geehrter Kunde,

wir freuen uns sehr, dass wir Ihnen helfen konnten und bedanken uns für Ihre positive Bewertung.

Wir wünschen Ihnen für Ihre weiteren Karriereschritte viel Erfolg.

Mit freundlichen Grüßen,
Ihr Experteer Social Media Team

Avaliado com 1 de um total de 5 estrelas

SCAM, SCAM and SCAM.

THE SMAE SITUATION as this message. SCAM, SCAM and SCAM. Threaten to increase fee if not payement. Never trust this company. Scam that will charge you for 3 month and you cannot cancel
Terrible experience i stopped using service after they keep sending me unrelated job recommendations they still want payment for 3 month NEVER USE THIS SERIVCE IT IS SCAM

15 de junho de 2024
Avaliação não solicitada
logotipo da Experteer

Resposta da Experteer

Dear Mr. Tran,

We are sorry you are not satisfied with our service and that you missed the cancellation deadline for your subscription.

We would like to point out the fact that the job offers you receive are not only based on the entries in your profile but also on your own searches in our job search page. We have explained this functionality and suggested the use of the saved searches in your account, which you have not used at all.

Our customers are informed about the subscription model when they sign-up for the service. This information is clearly displayed next to the price plan that the user chooses.
You can easily cancel in your account or by sending an e-mail to our customer service to avoid the renewal.

You can always write us at support@experteer.com and we will gladly review your profile and give you tipps on the job search.

Kind regards,
Your Experteer Social Media Team

Avaliado com 1 de um total de 5 estrelas

STAY AWAY and do not sign up

STAY AWAY and do not sign up for any subscription or service as they will continue to bill you without your authorization and then tell you “Too bad it’s been billed".
They send spam e-mail about expired roles, but don’t send reminders about your subscription. I received an email with a job opportunity and to get to know details about the job it was required a subscription of 15 days that I happily paid with my credit card, but to my disappointing surprise this old job was not available since a long time ago, hence a definite spam. They also did not clearly inform me that my 15 days purchase subscription will be automatically renewed on a quarterly basis not even mentioning the cost involved. Don't sign up in the first place, and if you do get tricked into getting an account, make sure you log in and delete your account.

2 de maio de 2024
logotipo da Experteer

Resposta da Experteer

Dear User,

we are sorry that you missed the cancellation deadline for your subscription.

Our customers are informed about the subscription model when they sign-up for the service. This information is clearly displayed next to the price plan that the user chooses.

You can easily cancel at any time in your account or by sending an e-mail to our customer service if you don't need an ongoing subscription. The cancellation is taken into consideration at the end of your subscription plan.

Please contact our support team if you have any specific questions.

Kind Regards,
The Experteer Social Media Team

Avaliado com 3 de um total de 5 estrelas

Despite a delay, concerns addressed

Although, not the fastest response, the customer service team do listen to complaints and can rectify problems effectively.
They did respond and react to my concerns so have amended my review accordingly.

10 de maio de 2024
Avaliação não solicitada
logotipo da Experteer

Resposta da Experteer

Dear Mr. Ridett,

Thank you for your review. We are happy that we were able to help you with your request!

We wish you the best!

Kind regards,
Your Experteer Social Media Team

Avaliado com 5 de um total de 5 estrelas

BEST Email Cancellation Request Response EVER!

I tried to cancel all email from your company, but was still receiving emails. so I reached out again and reached out on the contact us tab. Right after I submitted the request, I received a personally drafted email from your organization. What a nice way to respond to customers that want to unsubscribe. Because the experience was so good, I will consider rejoining your org. GOOD JOB!

9 de maio de 2024
Avaliação não solicitada
logotipo da Experteer

Resposta da Experteer

Dear Kathleen,

Thank you so much for your kind review. We greatly appreciate it and we are happy we could help.

We wish you the best!

Kind regards,
Your Experteer Social Media Team

Avaliado com 5 de um total de 5 estrelas

Really good site

Really good site, A little bit expensive if looking for work over a long time.

3 de maio de 2024
Avaliação não solicitada
logotipo da Experteer

Resposta da Experteer

Dear Christiaan,

we greatly appreciate your positive feedback. We are very happy we could help.

Kind regards,
Your Experteer Social Media Team

Avaliado com 5 de um total de 5 estrelas

Hervorragende Plattform

Hervorragende Plattform, super Job-Listings, keine nervigen Pop-Ups wie bei Stepstone. Super Service!

26 de abril de 2024
Avaliação não solicitada
logotipo da Experteer

Resposta da Experteer

Sehr geehrter Herr Ivan Ivanovic,

wir freuen uns sehr, dass wir Ihnen helfen konnten und bedanken uns für Ihre positive Bewertung.

Wir wünschen Ihnen für Ihre weiteren Karriereschritte viel Erfolg.

Mit freundlichen Grüßen,
Ihr Experteer Social Media Team

Avaliado com 5 de um total de 5 estrelas

Persönliche, schnelle und gute Kommunikation

Umgehende Bearbeitung des persönlichen Anliegens, gute Kommunikation

23 de abril de 2024
Avaliação não solicitada
logotipo da Experteer

Resposta da Experteer

Sehr geehrter Kunde,

wir freuen uns sehr, dass wir Ihnen helfen konnten und bedanken uns für Ihre positive Bewertung.

Wir wünschen Ihnen für Ihre weiteren Karriereschritte viel Erfolg.

Mit freundlichen Grüßen,
Ihr Experteer Social Media Team

Avaliado com 1 de um total de 5 estrelas

It's a SCAM

It's a SCAM! Do not trust this company. What they advertise as a one-month subscription is not true. They automatically extend the subscriptions. I paid for a month and didn't receive any contact with recruiters or any offer—zero, nothing. Then, they automatically extended it for another month. Since my Visa card didn't have a balance, they automatically downgraded me to basic. Now, they're asking me to pay for the time the contract was automatically extended, during which they didn't provide any premium service. Be CAREFUL. They will threaten you. I've handed this over to my lawyer and won't waste any more time dealing with scammers.

1 de janeiro de 2024
logotipo da Experteer

Resposta da Experteer

Dear Tina,

thank you for your message and feedback. We are sorry that you missed the cancellation deadline for your subscription.

We inform our customers about automatic renewal during the subscription phase. In addition, the cancellation of the Premium subscription is possible anytime and until the last day of the subscription period.

Unfortunately, we could not find any inquiry or emails sent to our customer service department. To receive personalized support, please contact our customer service department.

We will be happy to assist you with your request.

Sincerely,
The Experteer Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Non ne vale la pena

Non ne vale la pena. Pubblicizzano offerte di lavoro esclusive e richieste di contatto da head hunter ma poi non offrono nulla di tutto questo. In un mese di abbonamento premium ho trovato offerte di lavoro che si trovano tranquillamente sul web, molte delle quali poi si sono rivelate chiuse o concluse una volta atterrati sul sito della società owner della selezione. Ho chiesto la revisione del cv, ma non ho ricevuto alcun riscontro così come non l'ho ricevuto dai famosi head hunter. Lasciate stare non ne vale la pena. Soldi buttati.

1 de março de 2024
logotipo da Experteer

Resposta da Experteer

Gentile Signora Chimirri,

Ci dispiace che il nostro servizio non abbia soddisfatto le sue aspettative.

È sempre possibile contattare il nostro servizio di assistenza per aiutarla a migliorare il suo profilo e darle consigli per la sua ricerca di lavoro.

La revisione del CV viene effettuata da un'azienda partner; è sempre possibile contattarla per verificare il motivo per cui il CV non è stato valutato.

Può inoltre contattarci all'indirizzo e-mail supporto@experteer.it e saremmo lieti di assisterla.

Cordiali saluti,
Il suo Experteer Social Media Team

Avaliado com 1 de um total de 5 estrelas

Fake web-site

Automatic renewal was without notice and my permission.
They send spam e-mail about expired roles, but don’t send reminders about you subscription.
That is a joke -renewal for 3 months! Why not two years?! They took $100 for useless web-site, most of roles are expired. Don’t waste your time and money.
They earn money on such customers like me.

21 de março de 2024
Avaliação não solicitada
logotipo da Experteer

Resposta da Experteer

Dear Kateryna,
thank you for your message and feedback.

The job recommendations are based on the information provided in your profile, but also on the current market situation, which can vary widely. You can email us at support@experteer.com to receive an analysis of your profile and some tips on how to actively search for job offers in our portal.

Regarding the Premium subscription, we inform our customers about automatic renewal during the subscription phase. In addition, the cancellation of the Premium subscription is possible anytime and until the last day of the subscription period.

Unfortunately, we could not find any inquiry or emails sent to our customer service department. To receive personalized support, please contact our customer service department.

We will be happy to assist you with your request.

Sincerely,
The Experteer Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Abzocke !

Abzocke !! Finger weg !!
Muss jetzt 114 € umsonst zahlen. Gar keine einzige ernste Stellenanzeige in fast 3 Monanten. Man kann doch auf Stepstone kopieren oder ?
Fingerweg !

5 de fevereiro de 2024
logotipo da Experteer

Resposta da Experteer

Sehr geehrte Frau Bonda Alexis,

vielen Dank für Ihr Feedback.

Es tut uns leid, wenn Sie mit Experteer nicht den gewünschten Erfolg erzielen konnten. Gerne können Sie sich nochmals bezüglich Ihrer Stellensuche bei uns melden. Vielleicht finden wir dann eine Möglichkeit, Sie besser bei Ihrer Jobsuche zu unterstützen. Oftmals lassen sich dabei Vorschläge zum Profil unterbreiten, die Ihre Chancen bei der Jobsuche auf unserer Plattform deutlich verbessern.

Wenden Sie sich gerne direkt an unser support: support@experteer.de

Bei Experteer finden Sie viele Positionen vom verdeckten Headhunter-Stellenmarkt, die exklusiv in unserem Netzwerk ausgeschrieben werden, sowie Stellen von kleineren, mittelständischen Firmen, die nur selten bei anderen Stellenbörsen zu finden sind.

Zudem schicken Headhunter und HR-Manager über Experteer monatlich zehntausende Kontaktanfragen an Kandidaten, um diskret mit diesen in Kontakt zu treten. Jeder Headhunter und HR-Manager wird zuerst überprüft, bevor der Zugang zu unserer Datenbank gewährt wird.

Die Erfahrungen unserer Kunden sprechen für sich!
In den letzten 10 Jahren ermöglichte Experteer zehntausenden Senior Professionals und Executives den erfolgreichen Stellenwechsel.
Sehen Sie hier nur ein paar Auszüge von unseren Kunden:
https://www.experteer.de/docs/testimonials/erfahrungen

Mit freundlichen Grüßen,
Ihr Experteer Social Media Team

Avaliado com 1 de um total de 5 estrelas

4,5 Jahre Basis-Account (0 Angebote / 1.280 Verkaufsmails für Premium)

Ich habe jetzt seit 4,5 Jahren den Basis-Account. Bis jetzt kam noch kein einziges Stelleangebot. Andererseits sind in diesen 4,5 Jahren 1.280-Verkaufsemails gekommen wo ich bespaßt werde um den Premium-Account zu kaufen (habe mir die Emails interessehalber in einen Ordner zusammengeschoben). Also für mich ist es eine Abzocke und ich werde den "Newletter" nun abbestellen.

18 de março de 2024
logotipo da Experteer

Resposta da Experteer

Sehr geehrter Herr Andreas Bauhofer,

vielen Dank für Ihr Feedback.

Es tut uns leid, wenn Sie mit Experteer nicht den gewünschten Erfolg erzielen konnten. Gerne beraten wir Sie zu Ihrem Profil und Ihrer Stellensuche, damit sich Ihr Erlebnis in eine positive Erfahrung und eine erfolgreiche Jobsuche wandelt. Sicherlich finden wir dann eine Möglichkeit, Sie besser bei Ihrer Jobsuche zu unterstützen. Oftmals lassen sich dabei Vorschläge zum Profil unterbreiten, die Ihre Chancen bei der Jobsuche auf unserer Plattform deutlich verbessern.

Wenn Sie die weitere Zustellung unserer Newsletter nicht mehr wünschen, können Sie diese Zustellung ganz einfach in Ihrem Account mit einem Klick ändern.

Wenn Sie uns eine kurze E-Mail diesbezüglich schreiben, nehmen wir auch gerne für Sie diese Abbestellung der Newsletter in Ihrem Account vor.

Die Erfahrungen unserer Kunden sprechen für sich! In den letzten 10 Jahren ermöglichte Experteer zehntausenden Senior Professionals und Executives den erfolgreichen Stellenwechsel. Sehen Sie hier nur ein paar Auszüge von unseren Kunden: https://www.experteer.de/docs/testimonials/erfahrungen

Wenden Sie sich gerne direkt an unser Support: support@experteer.de Wir freuen uns auf Ihre Nachricht!

Mit freundlichen Grüßen,
Ihr Experteer Social Media Team

Avaliado com 1 de um total de 5 estrelas

Lassen Sie sich nicht fangen!

Mit Aussagen wie "Ihr Lebenslauf gehört ganz nach oben, ..." wird man wohl hellhörig. Die Basismitgliedschaft ist zwar kostenlos, die Kontaktdetails der meisten Stellenangebote sieht man aber nur mit Premium-Mitgliedschaft. Ich hatte 3 Monate "Premium" gebucht, aber Achtung - am Ende der Laufzeit wird - ohne Hinweis - automatisch wieder für 3 Monate verlängert. Ein Vorgehen, dass ich absolut nicht schätze!
Von den Inhalten her, ... bei Job - Angeboten gibt es auch andere, ... kostenlos und nicht schlechter.

18 de março de 2024
logotipo da Experteer

Resposta da Experteer

Sehr geehrter Herr Michael Neuwirth,

vielen Dank für Ihr Feedback.

Auf die automatische Verlängerung wird deutlich bei Abschluß hingewiesen. Leider hatten wir, wie bereits vorher erwähnt, keine fristgerechte Kündigung von Ihnen erhalten.

Es tut uns leid, wenn Sie mit Experteer nicht den gewünschten Erfolg erzielen konnten. Gerne beraten wir Sie zu Ihrem Profil und Ihrer Stellensuche, damit sich Ihr Erlebnis in eine positive Erfahrung und eine erfolgreiche Jobsuche wandelt. Sicherlich finden wir dann eine Möglichkeit, Sie besser bei Ihrer Jobsuche zu unterstützen. Oftmals lassen sich dabei Vorschläge zum Profil unterbreiten, die Ihre Chancen bei der Jobsuche auf unserer Plattform deutlich verbessern.

Wenden Sie sich gerne direkt an unser Support: support@experteer.de

Wir freuen uns auf Ihre Nachricht!

Mit freundlichen Grüßen,
Ihr Experteer Social Media Team

Avaliado com 1 de um total de 5 estrelas

Scam

Scam. Taking money from your PayPal without any notice and don’t want to give them back. Avoid this “service”.

8 de março de 2024
Avaliação não solicitada
logotipo da Experteer

Resposta da Experteer

Dears Ms. Staniszewska,

we are sorry that you missed the cancellation deadline for your subscription.

Our customers are informed about the subscription model when they sign-up for the service. This information is clearly displayed next to the price plan that the user chooses.

You can easily cancel in your account or by sending an e-mail to our customer service to avoid the renewal. The cancellation is taken into consideration at the end of your subscription plan.

Please contact our support team if you have any specific questions.

Kind Regards,
The Experteer Social Media Team

Avaliado com 1 de um total de 5 estrelas

Useless website

Useless website! They pretend to have job offers and headhunters for you but instead you ll receive via email loads of pointless job offers not matching your experience and skills. The "head hunters" are the usual well known cabinet of recruiters that you find on internet. Save your money and stay away from them!

1 de dezembro de 2023
Avaliação não solicitada
logotipo da Experteer

Resposta da Experteer

Dear Candidate,

We are sorry you are not satisfied with our service.
At Experteer you can find many jobs from the hidden headhunter job market that are posted exclusively in our network and also many jobs from small companies, that can rarely be found on other job boards.
In order to offer you the best possible quality and up-to-dateness of these offers, we replace thousands of jobs per day.

We would like to point out the fact that the job offers you receive are also based on the entries in your profile and your own saved searches, which you have not used at all.
You can always write us at support@experteer.com and we will gladly review your profile and give you tipps on the job search.

Kind regards,
Your Experteer Social Media Team

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