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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Javi and Teresa have assisted us from the beginning, not only in planning a tailor-made tour, but also pointing us to a local rental for the equipment. Javi is very friendly and highly experienced, a... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had 2 really great days of climbing with Dimitris. He chose beautiful routes that were appropriate for me and he impressed me with his professionalism, expertise, and safety. Add his climbing storie... Ver mais

Avaliado com 5 de um total de 5 estrelas

Nicolas was a fantastic guide and knew the mountain and conditions like the back of his hand. He knew exactly when to go for it on the off-piste adventure, checking the snow regularly. He was very p... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have used Explore-share a few times to find a guided trip when travelling solo. They carry a very wide range of options which is both inspiring and great for a solo traveller like me looking for a g... Ver mais

Detalhes da empresa

  1. Operador de turismo

Escrito pela empresa

Explore-Share is your dedicated platform for crafting unforgettable adventures that fulfill your wildest dreams. Born out of the founders' quest to make finding certified mountain guides easier for their own global adventures, this dynamic Belgian startup connects adventure-seeking travelers with certified local guides worldwide. With over 12,000 guided tours listed and a community of more than 2,000 guides and agencies spanning 100+ countries, Explore-Share simplifies adventure planning. From classic experiences like climbing Mt Blanc to unique adventures like ski touring from a former Soviet base in Kyrgyzstan, Explore-Share is your global gateway to unparalleled outdoor experiences, empowering both adventurers and guides to share incredible moments together. Adventure is the key that unlocks the door to unforgettable moments, and with Explore-Share, that door is always open. Let's journey together and create memories that will last a lifetime.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

758 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 48 horas

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Avaliado com 1 de um total de 5 estrelas

Havasupai Falls is incredible but our guide was not

Havasupai Falls is incredible.
We are experienced hikers/backpackers and have backpacked in 6 continents. The guide arranged for us by Explore-Share had only been to Havasupai Falls one time. We were basically "guinea pigs" for this trip. Whether or not he was even authorized to charge a fee to guide in the reservation is still in question(which we didn't know when we signed up). His knowledge of the area was minimal (especially compared to other "regular"hikers we met at the camp). He was late 2x for arranged schedules the first 24 hours causing a cascade of problems leading to hiking in the heat of the day and arriving at camp when all the desirable campsites were taken. We lost trust in him very quickly the first day and after the first evening, we basically didn't believe anything he said. When we sent an extensive list of our grievances to Explore-Share and our guide, they comped us for lunches(which were never provided but paid for in the itinerary). Explore-Share expressed that they are an intermediary and don't really control any refunds unless approved by the guide. They took no responsibility for the poor guide service but did offer us 10% off our next trip. Sorry, but that will not happen. If you tolerate mediocrity, that is what you will get.
This is the first review I have ever posted(either positive or negative). Please do not use this guide service for Havasupai Falls.

28 de abril de 2026
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Dear David,

Thank you for taking the time to share your feedback here.

We are very sorry to hear that parts of your experience did not meet your expectations. We understand how disappointing it can be when a trip does not align with what you had hoped for, especially in such a unique destination as Havasupai Falls.

At the same time, we would like to clarify that after receiving your concerns, we conducted an internal review with the guide and carefully evaluated all aspects of the experience. While we recognize that there were communication issues and logistical aspects that could have been handled better, we also confirmed that the trip itself was completed in full and that guiding services were provided throughout the tour.

We also appreciate you acknowledging the incredible nature of Havasupai Falls itself. Experiences in remote backpacking destinations can vary depending on weather conditions, permit logistics, campsite availability, group dynamics, and personal expectations regarding guiding style and trip pacing.

As previously communicated privately, we processed a refund regarding the lunch inclusions that were not provided as originally expected, and we shared all of your feedback directly with the guide in order to review and improve future experiences.

Client feedback is something we take very seriously, and while we regret that this particular trip did not leave you with the experience you were hoping for, we do appreciate you taking the time to share your perspective.

We wish you all the best in your future adventures.
Best regards,
The Explore-Share team

Avaliado com 5 de um total de 5 estrelas

Climbing North of Athens

I had 2 really great days of climbing with Dimitris. He chose beautiful routes that were appropriate for me and he impressed me with his professionalism, expertise, and safety. Add his climbing stories & interest in listening to mine and they were truly memorable days.

8 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Javi and Teresa, Super tour!

Javi and Teresa have assisted us from the beginning, not only in planning a tailor-made tour, but also pointing us to a local rental for the equipment. Javi is very friendly and highly experienced, a very reliable guide, and we had a great time all together. Sure, we will book with TRAD again if we get back to Lofoten Islands.

3 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mont Blanc skiing guiding

I was looking for Guide to help me with Mont Blanc skiing. Maksim was great, he knew what he was doing and considering options of possible routes and conditions. On first acclimation day my girlfriend joined us and he was friendly and helped her as well. He was patient and he knew when I start to struggle to slow down pace and help me a lot. Mostly he is a great person and we had a lot of fun and new friendship

7 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sunrise at Fitz Roy with an Exceptional Guide

I had the absolute pleasure of doing a sunrise photo trek to Laguna de los Tres with Daniela E. Astudillo, and she was simply outstanding.

What really set her apart was her flexibility and commitment—she adjusted her schedule to match the weather forecast so we could experience the best possible sunrise. That alone made a huge difference, and it paid off in an unforgettable morning.

Daniela has an incredible eye for photography and took me to the perfect spot for capturing the sunrise over Fitz Roy. Beyond that, her knowledge of Patagonia is exceptional - she shared fascinating insights into the region’s history, geology, flora, and fauna throughout the trek.

What makes her truly special is her passion. She genuinely cares about delivering the experience her clients are hoping for and goes above and beyond to make it happen. Knowing that she has climbed Mt Fitz Roy herself adds another level of authenticity - everything she shares comes from real, first-hand experience.

The fresh strawberries Daniela shared at our final picnic at Laguna Capri were so yummy and beautifully refreshing. Thank you!

I can’t recommend Daniela highly enough. If you’re looking for a guide who combines deep knowledge, flexibility, and a true passion for making sure you get the best sunrise shoot, she is the one.

26 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Grand Canyon

I did the Grand Canyon rim to rim with Gallant Wind Guiding through Explore-Share.
James and his company (Gallant Wind Guiding) was fantastic and incredible. Super helpful, excellent meals, great conversations, I could not ask for more. I would go with him again, in a heartbeat. Super!!!

10 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My experience at the "Rjukan Universe"…

My experience at the "Rjukan Universe" was phenomenal! Jørn was an exeptional guide and instructor with enormous experience and unique hospitality skills. Rjukan truly is a magnificent ice climbing destination and Jørn made sure that I could experience all the possibilities in terms of route difficulty and variety. He has greatly expanded what I thought ice climbing could be and I am definately going back first chance I get.

19 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

EPIC Off-piste Adventure Guide

Nicolas was a fantastic guide and knew the mountain and conditions like the back of his hand. He knew exactly when to go for it on the off-piste adventure, checking the snow regularly. He was very pleasant, friendly, put me at ease and inspired confidence as I was quite nervous due to it being my first off-piste experience. We had an epic day that was the highlight of our holiday. Can't thank him enough.
🌟🌟🌟🌟🌟

6 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great outfit.....

I have used Explore-share a few times to find a guided trip when travelling solo. They carry a very wide range of options which is both inspiring and great for a solo traveller like me looking for a group to join. They are very professional in their approach and also actively seek feedback after the trip. I cannot fault them and would not hesitate to use them again.

28 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The guide was amazing

The guide was amazing! As well as the course he gave us lots of local history. The guide’s equipment was top notch and saved me having to take my own. 5*+

From start to finish the communication from Explore-Share was incredible. I received a full break down of the trip and everything I’d need to take with be. They really do guide you through the whole process and make you feel
Looked after. I’ve already booked my
Next trip and I can’t recommend them enough.

13 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Backcountry Skiing in Whistler - Truly memorable!

We used Explore-Share to set up a wonderful days back-country skiing in Whistler, British Colombia. It was a delight. Experienced, professional, friendly and informative. Rich paced the day wonderfully well. It is a day that will remain in the memories for years to come. Thank you

20 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Experienced and patient guide!

We were very lucky to get Patrick Carminati to be our guide as we were very happy with his services.

He was very kind and patient to explain the steps and prepared us very well for the ice climbing course. We felt very safe throughout the journey and very well taken care of. He was also very knowledgeable and experienced as he taught us the skills for ice climbing.

We also appreciate the transparency from his side with the sub-optimal conditions with the thick snow covering the waterfalls and are grateful that he proceeded with the course anyway.

It was an overall very good experience and I’d highly recommend to anyone out there.

28 de janeiro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Unfortunately the guide was late to…

Unfortunately the guide was late to arrive but did stay on a little longer to make up the 1/2 day.
Great day had and would defo use explore share again.
The team are extremely pleasant to talk to and quick to respond to any questions or concerns.

12 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Katsuhiro is a very experienced and…

Katsuhiro is a very experienced and knowledgeable guide. He knew where we could get some good ski lines even though conditions were not awesome.
I could see he was
Constantly evaluating conditions and snow and safety along the way.
He’s been doing this for over 20 years. He knows Hokkaido.
If you want to support local guides and just get out and ski this is the way to go!

25 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID!

AVOID! AVOID!! My trekking holiday was doomed from the start. Explore-Share’s “itinerary” was not what was provided. Firstly I was advised in the week before departure that airport pick up was not available as promised, so I had to throw away my hotel booking close to the airport. Then a relaxed day 4 summit on Mt.Kenya was reduced to a 30min hike on day 1 and summiting on day 3 leaving me at risk of insufficient acclimatisation and altitude sickness. Most annoying was that “inclusive” accommodation and meals (according to Explore-Share) turned out to mean the local operator would try to make me pay again for almost everything (except on the mountain). I was even coerced into lending over $700 to the local operator because quote “the money has not come through yet” (from Explore-Share). I only got the last refund for all this several weeks after getting home - and still lost money because of bank charges which Explore-Share did not pay. I HAVE FELT LIKE THEY WERE TRYING TO RIP ME OFF THE WHOLE TIME AND IT IS SO ANNOYING!!

23 de janeiro de 2026
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Dear Andrew,

We are genuinely sorry to read your review and regret that this experience left you feeling frustrated.

First and foremost, we would like to clearly state that the temporary advance of USD 700 requested by the local operator should not have happened. As soon as we were informed, the situation was addressed and the full amount was returned to you. We take this feedback very seriously and are reviewing our internal processes and communication with the local operator to ensure that situations like this do not occur again in the future.

Regarding the transfer back to Nairobi, prior to booking it was clearly communicated by the guide that the price did not include transfer back to Nairobi, and that we could assist in arranging the Arusha–Nairobi shuttle bus for USD 50. This information was shared before confirmation of the trip.

Concerning the expedition itself, the program inclusions covered accommodation  and mealson the mountain during the expedition, guiding fees, as well as permits and entrance fees. During the ascent, you began feeling unwell and, for safety reasons, the decision was made to descend. You then requested two additional rest days in Nairobi in order to recover. While we fully support prioritizing health and safety, these additional city nights and related expenses fell outside the scope of the expedition inclusions and therefore could not be covered under the program.

Following a full review, we reimbursed the outstanding Mt. Kenya National Park fees (USD 30) and the Moshi dinner (USD 6). All approved amounts, including the USD 700 advance, were refunded in full.

With regard to international bank charges, these are determined by intermediary banks involved in the transfer process and are unfortunately outside of our control. No additional fees were retained by Explore-Share.

We understand that having to interrupt a high-altitude expedition due to illness is disappointing, and we regret that the overall experience did not meet your expectations. Our intention throughout was to apply the agreed terms fairly, prioritize safety, and resolve the financial matters appropriately.

We sincerely wish you the best in your future travels.

Kind regards,
The Explore Share Team

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