Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Javi and Teresa have assisted us from the beginning, not only in planning a tailor-made tour, but also pointing us to a local rental for the equipment. Javi is very friendly and highly experienced, a... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had 2 really great days of climbing with Dimitris. He chose beautiful routes that were appropriate for me and he impressed me with his professionalism, expertise, and safety. Add his climbing storie... Ver mais

Avaliado com 5 de um total de 5 estrelas

Nicolas was a fantastic guide and knew the mountain and conditions like the back of his hand. He knew exactly when to go for it on the off-piste adventure, checking the snow regularly. He was very p... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have used Explore-share a few times to find a guided trip when travelling solo. They carry a very wide range of options which is both inspiring and great for a solo traveller like me looking for a g... Ver mais

Detalhes da empresa

  1. Operador de turismo

Escrito pela empresa

Explore-Share is your dedicated platform for crafting unforgettable adventures that fulfill your wildest dreams. Born out of the founders' quest to make finding certified mountain guides easier for their own global adventures, this dynamic Belgian startup connects adventure-seeking travelers with certified local guides worldwide. With over 12,000 guided tours listed and a community of more than 2,000 guides and agencies spanning 100+ countries, Explore-Share simplifies adventure planning. From classic experiences like climbing Mt Blanc to unique adventures like ski touring from a former Soviet base in Kyrgyzstan, Explore-Share is your global gateway to unparalleled outdoor experiences, empowering both adventurers and guides to share incredible moments together. Adventure is the key that unlocks the door to unforgettable moments, and with Explore-Share, that door is always open. Let's journey together and create memories that will last a lifetime.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

758 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 90% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Avoid This Company – Unfair Policies and Poor Customer Service

I booked a tour with this company but encountered serious issues that should make anyone think twice before doing business with them. Despite booking a week in advance, I was told I couldn’t cancel because their policy requires a 21-day notice, which is impossible in my case. I paid over $900, and due to a medical emergency (which I provided proof for, including MRI and brain x-rays), I couldn’t attend. They refused to offer any refund or compensation, despite my serious condition and the fact that I didn’t use any of the services—no transport, no lodging, no food.

They claim they spent money on logistics, but I didn’t use any of it, so I should have been entitled to at least a partial refund. Instead, they kept everything, showing zero flexibility or concern for their customers. Other companies offer better pricing and actual customer care, including medical emergency policies. Don’t waste your money here—find a more reputable and customer-friendly tour provider.

20 de agosto de 2024
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Dear Kai,

We understand how difficult this situation must have been for you. We deeply empathize with the medical challenges you faced.

We’d like to clarify a few points regarding our cancellation policy and the logistics involved in your trip. As you know, the agency in Mexico reserved the dates exclusively for you, and significant planning and expenses were involved in organizing the adventure. Our cancellation policy, which was shared and agreed upon at the time of booking, requires cancellations to be made at least 21 days in advance to allow the local agency to minimize costs and potential losses.

While we do our best to be as flexible as possible, once we are within this period, we’re unable to provide refunds, as many of the expenses, such as guide availability and other logistics, are already committed on the local agency's side.

We always recommend travel insurance as an extra safeguard for unforeseen circumstances, including medical emergencies, to help protect travelers in these types of situations. We wish we could have offered more assistance and flexibility in this instance, but we are bound by these policies to ensure fairness to both the travellers and the guides & agencies we work with.

Once again, we sincerely apologize for the inconvenience and understand your frustration. We appreciate your feedback and will take it into account as we continue to refine our policies. We wish you a swift recovery and all the best in the future.

Warm regards,
The Explore-Share Team

Avaliado com 5 de um total de 5 estrelas

Klettersteig Donnerkogel

My group was fortunate enough to get to work with Klaus Gruber for our klettersteig adventure. It was a truly unreal experience. The guy is the best in the business and our climb was lights out. He was prepared, helpful, knowledgeable, and overall just fun to spend the day with. Thankful that we got to experience climbing in Austria and even more thankful we got partnered with Klaus. Great guy.

6 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Found reliable guide here

I found Percy the mountaineering guide from explore-share for my Peru climbing trip. Percy is one of the most experienced guide in the area and he planned the trip very well, so I got my acclimatization well and mentally and physically prepared for the climb, and eventually achieved all my climbing goals and summited all peaks. Will recommend Percy to everyone.

15 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Experience all round!

My partner and I had Gareth as our guide and he was brilliant. His knowledge and history of the mountains made for good conversations and his endurance and patience was greatly appreciated on our climb. We didn't know what to expect but Gareth guided us on the path we were taking going up and the other path we would take descending down. I found it challenging at times but Gareth was always patient and truthfully reassuring on the types of steepness we faced and was able to put time/kilometres on it too, which encouraged me to push myself. He was very welcoming to small breaks and also kindly captured pictures and videos of me and my partner as we climbed, which is nice to look back on. Overall, I highly recommend this service. As first time climbers, the Rhyd Ddu path was challenging but so worth it as it was a beautiful, quieter path to climb. I specifically booked this service as a birthday surprise for my partner and loved the fact we were not part of a group and were able to enjoy the experience together. Keep up the great work and I'll be sure to pass on these details to anyone interested in climbing.
Regards,
E

17 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Juan Carlos was an exceptional guide…

Juan Carlos was an exceptional guide and quite a great help at different points throughout the trip. When my primary guide couldn’t make it, Juan Carlos stepped up. He helped me get a more-fitting set of crampons for the trip, he helped along the route, and he accommodated when I asked to break, move faster, or divert. Many guides I’ve had in the past did what they wanted. He respected my experience and my asks. This was a great trip, we pushed through the questionable weather, and made it to the summit.

29 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pont-à-Lesse via ferrata guided visit

Pont-à-Lesse via ferrata is gorgeous, and Willy is the best guide one can wish for: very knowledgeable and calm. This was my very first ferrata, and Willy helped me feel and be safe. Many thanks!

22 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mt Fuji guided hike

Chikka made this trip for us.Her knowledge of Mt Fuji and her constant interpretation of weather forecasts ensured we made it to the top of this beautiful mountain.My Dad and I have achieved something beautiful together all thanks to Chikka.Its not only mountains with Chikka,she answered any Qs we had on Japanese society,folklore or any other topic.We went up Fuji as Father,Son and Guide,we came down as 3 friends.Forever grateful Chikka

8 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

SW&C North Ridge of Tryfan guided scramble

We booked with SW&C for the North Ridge on Tryfan, with the goal being to let my 12 year-old daughter climb a mountain in the UK that you can’t walk to the top of. I’m so glad we did. We had the best day out despite the classic Welsh weather, and our guide made the whole thing totally stress-free, including navigating with visibility down to 10 feet or so at some points, taking loads of photos of us, showing the easiest moves for the “crux” and having a generally encyclopaedic knowledge of the mountain and related areas in general. I can’t recommend SW&C highly enough!

11 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Huayna Potosi, Bolivia

Jaime was a great professional, I really appreciate his help and patience, which made me reach summit of Huayna Potosi and return safely. Before my arrival, he viewed my itinerary of red-eye arrival on the 1st day morning, and proposed to switch first day plan to have better rest. On the summit day, he didn't forced me to walk faster, I could walk in my own pace and able to take pause almost each 10 minutes. We were the last team arrived summit, however, we could have whole view from summit only for ourselves. In return, he pushed me to walk bit faster, to avoid eventual risk of melting snow (ice). Also, thank you for explore-share team made me meet Jaime and have great experience.

1 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Rock Climbing and Via Ferrata in…

Rock Climbing and Via Ferrata in Dolomites.
We never imagined our guide could have such a great impact in our experience. Giovanny guided us with the most contagious and positive energy. He made our trip an unforgettable and incredible experience. What we wanted to do was always the priority, and he helped us plan the best trip accordingly. He was an expert in the mountains, their history, and mountaineering. We always felt safe and in great hands. Giovanny was the best guide we could have asked for.

8 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Glacier walk from aig. du midi to rifugio Torino

Glacier walk from aig. du midi to rifugio Torino:
Really grateful to Roberto for guiding us safely through terrain that would not be accessible to us normally. The glacier walk brings you through a vast and most beautiful place. From the first step you are immersed in the magic and peacefulness. It is unforgettable.

24 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Express Mt Kazbek Ascend

I climbed Mt Kazbek with Mikheil . It was a wonderful climb . He is a professional, experienced and safe guide. Good equipment can be hired. Friendly and speaks English well.

3 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What an awesome experience

What an awesome experience, yes you need some luck, and yes you need good weather. But what you really need is a good plan and a great guide to put it all together. Thanks Mikel and Mikel to make our lifetime changing trip a great experience we will never forget

27 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience on VF Degli Alpini

Excellent experience doing Via Ferrata on Degli Alpini. Simple to book and connect with a great guide. Price was very fair and great value for the service provided. Would recommend to anyone interested.

17 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Akis was an absolutely exceptional…

Akis was an absolutely exceptional guide for our Mount Olympus ascent, which was one of my favourite memories from our Greece trip. I cannot recommend him highly enough!

He is a local to the area, a certified guide, and his knowledge of the terrain is unparalleled which made all of us feel safe and capable of completing the whole journey right to the summit and back. This is a hike we would not have been able to do without the assistance from Akis, especially the last scramble up to the summit. I would would urge anyone considering this hike to book him as your guide.

Thank you Akis!

11 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good experience

Good time. We didn’t have much outdoor experience but Sergio was able to take us on some easier routes to start with. All slab climbing which isn’t my best technique but still a bunch of fun.

Definitely will recommend this guide/trip to others.

I would definitely use explore-share again during my travels.

11 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Our horseback riding trek in Kyrgyzstan…

Our horseback riding trek in Kyrgyzstan was an unforgettable adventure! From start to finish, everything was perfectly organized. Misha picked us up at the airport, ensuring a smooth start to our journey. The views throughout the trek were absolutely insane, showcasing the stunning beauty of Kyrgyzstan's landscapes.

The horses were well-trained and a pleasure to ride, making the trek even more enjoyable. Our guide was amazing, knowledgeable, and incredibly supportive, adding immense value to the entire experience.

Overall, the combination of breathtaking scenery, excellent organization, and fantastic guidance made this trip just AMAZING! Highly recommended for anyone looking for an extraordinary horseback riding adventure.

1 de junho de 2024
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais