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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Javi and Teresa have assisted us from the beginning, not only in planning a tailor-made tour, but also pointing us to a local rental for the equipment. Javi is very friendly and highly experienced, a... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had 2 really great days of climbing with Dimitris. He chose beautiful routes that were appropriate for me and he impressed me with his professionalism, expertise, and safety. Add his climbing storie... Ver mais

Avaliado com 5 de um total de 5 estrelas

Nicolas was a fantastic guide and knew the mountain and conditions like the back of his hand. He knew exactly when to go for it on the off-piste adventure, checking the snow regularly. He was very p... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have used Explore-share a few times to find a guided trip when travelling solo. They carry a very wide range of options which is both inspiring and great for a solo traveller like me looking for a g... Ver mais

Detalhes da empresa

  1. Operador de turismo

Escrito pela empresa

Explore-Share is your dedicated platform for crafting unforgettable adventures that fulfill your wildest dreams. Born out of the founders' quest to make finding certified mountain guides easier for their own global adventures, this dynamic Belgian startup connects adventure-seeking travelers with certified local guides worldwide. With over 12,000 guided tours listed and a community of more than 2,000 guides and agencies spanning 100+ countries, Explore-Share simplifies adventure planning. From classic experiences like climbing Mt Blanc to unique adventures like ski touring from a former Soviet base in Kyrgyzstan, Explore-Share is your global gateway to unparalleled outdoor experiences, empowering both adventurers and guides to share incredible moments together. Adventure is the key that unlocks the door to unforgettable moments, and with Explore-Share, that door is always open. Let's journey together and create memories that will last a lifetime.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

758 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 90% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 4 de um total de 5 estrelas

Good experience

A guide certainly isn’t needed for most people on the Lago Cerro Castillo hike. The trail is very well marked and traveled. But I did not know that ahead of time, and as my companions couldn’t join me on the hike, it was nice to have the company.
My original guide, Pere, unfortunately couldn’t make it because of an injury, but he arranged with another, Javier, so there was no interruption at all. Javier was very good to work with.
Communication from Explore-share was excellent throughout.

17 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Guided trip in Hokkaido

Katsuhiro did a wonderful job guiding our English-speaking group on a ski tour around the Ashiadake area. He effectively navigated us around complex avalanche terrain and used his local knowledge to find us fresh lines all over.

19 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

3Summits is great and I highly…

3Summits is great and I highly recommend them. I signed up through Explore Share. Alvaro set it up, Karla handled logistics, Chris was my guide, and Pati did a superb job handling everyrhing on the actual trip. I changed my mind about everything (dates, volcano, number of days on trip, private or shared guide) and they were patient. Karla was totally on top of everything and efficiently provided extra services (rides for example) that were a little pricey but worth it for me to feel safe and have things be easy. I finally decided on Pico, 3 days. The extra day was nice, I stayed at my guide's Bed and Breakfast type place, close to the volcano, that included hot showers and excellent home cooked food. It probably helped to acclimatize. My guide Chris was great, quiet but he did tell me he thought I could do it when I was thinking I couldn't and he was right, I did. He has done it a couple hundred times and although it was very windy and I thought I might get blown off he kept me tight and I didn't. Great experience.

8 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great hike! Great guide!

We booked a hike with Facundo to Glacier Ojo del Albino and it was the highlight of our stay in Ushuaia! Facundo was a great guide, helping us safely ascent to the top- and the views were spectacular! He was very informative and full of local knowledge and easy to chat with as we hiked. He was on time for pickup, packed a nice lunch, and provided the gear we wouldn’t have had with us. It was a great way to spend the day!

3 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not the best experience

I made reservations through 'explore-share' back in October of 2024 and paid in full for a guided climb up mount Aconcagua, when I reached out to them (2 days before my flight to Argentina) about meeting up before the hike they said that they didn't have my information on file. The guide told me that 'explore-share' didn't pay them the money for me to join the group and 'explore-share' was blaming the guide saying that he admitted fault. Nobody wanted to take blame for this mistake and I ended up paying an extra $4,800 to do the hike. They had other options for me but ALL of them involved me spending more money to cover for their mistakes and paying extra to push my flight further than expected, not only that but I had to pay for extra nights at a hotel because a guide wasn't ready when I landed. I highly recommend going through other companies directly. This company didn't care that I would've been stranded in another country with nowhere to go. Please take this as a warning. DONT go through 'explore-share' to plan ANY of your hikes.

17 de janeiro de 2025
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Hi Thomas,

We’re truly sorry that your experience didn’t go as planned. While we don’t organize trips ourselves, we take full responsibility for supporting our users when things go wrong, and that’s what we did here.

The moment we learned about the issue, our team worked tirelessly for 48 hours to secure the best possible alternatives for you. We remained in constant communication, doing everything in our power to find a solution that worked for you. We covered over $2,000 in costs to ensure you could still make your trip, just as we would have covered additional costs had you chosen a different option. The guide also acknowledged his mistake and was willing to contribute $1,000 toward a resolution.

In the end, you opted to continue with a private guide (while your initial booking was for a group tour) on the same dates so you could keep the schedule you had for the rest of your trip in Argentina, being fully aware of the additional cost. Securing this last-minute arrangement was only possible thanks to our strong relationships with the best local companies, who trust us and were willing to step in at short notice. Despite the setback, we were relieved to see that you were still able to complete the expedition as planned, on the original dates and duration, and even reach the summit of Aconcagua.

We understand that the situation was far from ideal, and we genuinely regret that you remain dissatisfied. That said, we stand by the commitment, care, and effort we put into ensuring your trip could still happen in the best possible way under challenging circumstances.

The Explore-Share Team

Avaliado com 5 de um total de 5 estrelas

Awesome trip

Awesome trip! So worth it! Super przygoda. Mój przewodnik Pablo, świetnie zna góry i zaopiekował się mną. Polecam tą firmę i tego przewodnika!

10 de janeiro de 2025
Avaliado com 5 de um total de 5 estrelas

Amazing day and guide

Amazing day and guide

Went on a private full day mountain climping trip with guide Toti in Monserrat, Spain.

Did not know what to expect, but had I had any expectations, Toti would have blown them away. Definitely one of the best days I’ve had. He was also very comfortable to be around, and cared a lot about safety while climping

I had only tried climping once before, but Toti made me feel like a pro.
Money spent very well, can definitely recommend.

19 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have used many climbing and back…

I have used many climbing and back country guides over the years and Joao is near or at the top of the list. He is very experienced and also a great instructor. He is very patient and encouraging and a pleasure to spend time with in general. I would HIGHLY recommend Joao to both experienced climbers and climbers that are in their early stages. 5 stars all the way.

31 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Greedy and unempathetic company just taking a cut for themselves.

The experience with the guide was great. However, my girlfriend couldnt attend the course because of damaging a tendon in her foot. This happened a week befpre the course, 3 other people could still attend the course but explore share doesn't want to give my gf her money back "because of cancellation policy" which is absurd - you can only get anything back if you cancel more than 21 days before. This is also a violation against the Norwegian law where the course took place. They have no intention in understanding or just behaving in a humanly manner. They also didnt respond the whole week i tried to discuss this with them but just before you book the course - they are obviously super proactive and pushy!

AVOID THEM AT ALL COSTS and just find the guide yourself.

14 de fevereiro de 2025
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Dear Piotr,

We are very sorry about your girlfriend’s injury and that she was unable to participate in the course. We completely understand how disappointing this must have been for both of you.

Regarding the cancellation, we want to clarify that when you booked through Explore-Share, the terms and conditions, including the cancellation policy, were accepted. As outlined in these terms, cancellations made less than 21 days before the trip are non-refundable. This policy is in place to ensure fairness to both guides and participants, as last-minute cancellations make it difficult to fill the spot. These terms were also confirmed by the guide (Jørn) himself.

When you informed us about your girlfriend’s cancellation, we promptly reached out to the guide to verify the situation. He confirmed that the course proceeded as planned with the remaining participants and that he had discussed the cancellation with your group. He also mentioned that your girlfriend’s situation should be handled through her travel insurance, which is standard practice for medical-related cancellations.

We acknowledge that there were some delays in communication, and we regret any frustration this caused. The guide was actively leading tours in the mountains at the time of your request, which is why it took a few days to respond. However, as soon as he was available, he provided the necessary details and confirmed the cancellation.

We genuinely regret that this was not the resolution you were hoping for. If you need any documentation for the insurance claim, we would be happy to assist.

Wishing you all the best,
The Explore-Share Team

Avaliado com 5 de um total de 5 estrelas

We had a fantastic ice climbing day in Lyngen

We had a fantastic ice climbing day in Lyngen (Norway) with Fredric.
The spot was amazing and our guide was super helpful and with a good knowledge about the mountain, local nature and of course ice climbing.
Thanks a lot!!

15 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kilimanjaro-7 days Lemosho route

A team of professionals who will bring you to top of Kili in safe and easy going way.
All team members were friendly, patient and encouraging. Communication prior trip was smooth and everyone is going an extra mile trying to explain all regarding tour and expedition itself. They were able to organize safari to Tarangire National Park for me and it was great. Raymond, the guide was excellent. All in all, very glad I booked with Top Climbers via Explore Share. More then I expected.
Highly recommended

9 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic guide and unforgettable experience!

Mitja was a guide I would want to join me on any expedition. Very skilled and knew how much he could push me to get to the top. I did a lot of huffing and puffing whilst he stood there waiting for me to catch my breath but I never felt pressured or concerned with anything at any time. What an amazing two days climbing Triglav in the winter. Nobody there and an experience I will never forget. I looked at the price for this and thought it was steep but in retrospect it was worth every penny. Thanks Mitja, had an amazing time and birthday!

5 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Via Ferrata tour in Lavaredo

The trip was superb. We all enjoyed the day a lot. The scenery is amazing and this is the best way to visit Tri Cime de Lavaredo. We had 2 great guides Patrick and Carlos who were very professional and caring. We definitely recommend this one-day trip.

26 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

We hiked beautiful Mount Goye - perfect day, perfect guide…

We hiked beautiful Mount Goye just outside Bariloche. I was solo so wanted someone to go with me. It was so easy to arrange with Explore Share. They immediately hooked me up with a local guide who contacted me straight away to work out what i was looking for, then again closer to the date to arrange rendezvous/pick up and other details.
Nano was a really nice guy, very knowledgeable about the area, history, flora and fauna, great English and just really easy to chat to. He was happy to share his world and wanted to know some of mine.
I would highly recommend Ignacio(Nano) to anyone and will use Explore/Share again for trips around the world - safe/reliable/simple

20 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

I had a fantastic trip in Tarragona

I had a fantastic trip in Tarragona, I really wasn't sure what to expect initially, but Santi was both a great guide and teacher. Each day was more challenging than the previous and I was able to push myself while remaining safe.

3 de novembro de 2024
Avaliação não solicitada

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